I cant get past the security questions on my pc
I could not remember the answers to my security questions.
so I tried to create new ones. The system would not let me.
It kept telling me " wrong answer.
PLEASE HELP ME!!!!!
I cant buy music ( $18.00 in iTunes )
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(110245)
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See this previous discussion:
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James ..
You need to contact Apple directly > Contacting Apple for support and service -
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What AnaMusic said.
However, if you have a rescue email on your Apple ID, upon logging into your Apple ID via http://appleid.apple.com and clicking on "Password & Security" you would see "Would you like to send security reset info to [email protected]" so on... Replacing [email protected] with the rescue email on file, if applicable. -
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I cant get passed the security questions what can ido
when i want to reset the answer for my security questions, it says it wil send the reset to the alternate email, but ive been waiting for 2 weeks what can ido
Have you changed your email address recently (I have had the same one for 23 years so I find it strange people keep on changing theirs)?
Jan 2014 post about contacting Apple to reset security questions - https://discussions.apple.com/message/24543247 and https://discussions.apple.com/message/24671039 -
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please remember how frustrating it is when asking for help when the helper telling you to type something on the screen when its frozen
Tell us when you can type some instuctions to the software how do you get to the doss prompt so to speak to do this
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no matter what you tell me
Am i right ok in thinking that
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The following article provides information and troubleshooting steps that can help get your iPhone activated.
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http://support.apple.com/kb/TS3424
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Free Find My iPhone
Set up Find My iPhone for free so you can locate your device if you lose it, remotely lock the screen, or wipe its data. You can also find your iPad or iPod touch. Learn More
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Find My iPhone (or iPad or iPod touch) enables you to locate your iPad with Wi-Fi or iPod touch only when it is on and connected to a registered Wi-Fi network. Find My iPhone is not available in all countries.Check out this link https://discussions.apple.com/message/12835691#12835691
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Can't get by the security question
I need to Reset My Security Question I can Not Make Purchases Without that security question Thank You Mrs. Desiree A Padmore
<Personal Information Edited by Host>The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
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