I cant get past the users screen.

I have a hp pavilion slimline s5212y. When Windows starts I get to the users screen and then my mouse and keyboard stop working. No lights or anything.even in safe mode.. they work before I get to the users screen. I have tried everything I can think of.please help...

Start up in safe mode and then access system restore. Choose a restore point dated before the issue began.
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2015 Microsoft MVP - Windows Experience Consumer

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Imac frozen at blue screen after i went into disk utilities and cleaned my free space. I tried holding down T key as it reboots and i get a message. Start up disk full empty it how can one emptie it if you cant get past the blue screen

Imac frozen at blue screen after i went into disk utilities and cleaned free space.
I tried holding down T key as it reboots
and i get a message. Start up disk full empty it how can one emptie it if you cant get past the blue screen?
to make matters worse we bought the IMAC of amazon uk on the 4/07/011 so what can we do?
please remember how frustrating it is when asking for help when the helper telling you to type something on the screen when its frozen
Tell us when you can type some instuctions to the software how do you get to the doss prompt so to speak to do this
Thanks

i tried all this thanks
i can not get past blue screen and message Your disk is full it needs to be emptied Please not I cant proceed past this message.
no matter what you tell me
Am i right ok in thinking that
when i went into disk utilities and chose to clean my free space i left it over one hour to do its stuff
i came back and there was no progress bar just the box so i quit the program and when i opened mac mail the system just froze i forced quit mail rebooted and blue screen death
Now when free space is being cleaned is it the same as windows dose the utility write lots of 0 on the hard drive then rebbot its self to free the space
basicly is my hard drive full of 00000 is this why im getting this message because the process was interupted
I need to know if i need outside help i bought the computer on line on amazon uk what dose one do next

My phone won't load. i cant get past the loading screen

my phone died last night so before i went ot bed i put it on the charger. when i woke up this morning my phone was stuck on the loading screen.im afraid i will have to restore my phone

A Sprint phone is a CDMA phone and it will be the same as Verizon, which is also CDMA. You will not need a sim card for a CDMA phone to work in the US - it connects to the correct network and you can only use a Sprint iPhone on the Sprint network.
There should be a sim card slot, but this is only for use when travelling with local sim cards - if you are in the US you have to use the phone on Sprint because it is a Sprint phone and you then don't need a sim card to connect to a CDMA network which is why you probably never received one.
If the phone won't work, then you need to return it for a full refund as has already been suggested and purchase another iPhone either from Apple or from the phone carrier that you wish to use your phone with.
You also need to be aware of what phone you are purchasig before you do so from a source like Craiglist.
Ultimately, you can only use a Sprint phone on the Sprint network and you don't need a sim card for that.

How do i get my ipod 5 unlock? i cant get past the home screen lock (home screen lock is what i need unlocked) plz help

how do i get my ipod 5 unlocked from the homescreen? plz help

If you have a passcode to the screen lock that you've forgotten, restore the iPod from the computer to which the iPod is synced. For information and instructions, see:
http://support.apple.com/kb/ht1212
If that will not work, you'll need to put the iPod into Recovery Mode and then try the Restore again:
http://support.apple.com/kb/ht1808
If that still doesn't work, as a last resort try DFU mode:
http://www.iclarified.com/entry/index.php?enid=1034
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

My husband has 1 of the newer macbook pros that runs off of lion and know his computer wont let him get past the starting screen it keeps telling him to put in a bootible disk he cant use his key board or anything what should he do?

my husband has 1 of the newer macbook pros that runs off of lion and know his computer wont let him get past the starting screen it keeps telling him to put in a bootible disk he cant use his key board or anything what should he do?

Hi...
Use Lion Recovery to repair the startup disk if necessary, or reinstall the Mac OS X.
he cant use his key board
You'll need to use a wired (USB) keyboard.

I installed Lion OS, after restart it gives the startup screen with my user id but no window for password entry, no matter what I do I can't get past the opening screen.

I installed Lion OS, after restart it gives the startup screen with my user id but no window for password entry, no matter what I do I can't get past the opening screen.

MacBook Pro
MacBook Pro Apple Support
Apple Support Lion
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I accidentally turned off bluetooth and now my keyboard won't connect. I already tried to reboot the computer. I can't use the mouse because I ca't get past the user log-in screen. Please help

I accidentally turned off bluetooth and now my keyboard won't connect. I already tried to reboot the computer. I can't use the mouse because I ca't get past the user log-in screen. Please help

http://www.cultofmac.com/247979/whoops-reconnect-your-bluetooth-keyboard-and-mac -after-logging-out-os-x-tips/
had the same problem and it worked!

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Start up from the disk that came with the computer (or an upgrade disk). (Insert the disk, hold down the “C” key-it takes awhile so be patient. If it starts up to the install screen, click continue in the window that first appears. Then select “utilities” in the finder menu and select "disk utility”. Your HD should show up in the sidebar window. Highlight it and click the "repair disk” button. Come back with your results.

HT4623 i cant get past the resuce email screen during the upgrade

i cant get past the resuce email screen during the upgrade

Hello DionSimmons,
The following article provides information and troubleshooting steps that can help get your iPhone activated.
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/TS3424
Cheers,
Allen

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Try deleting an other icloud backup and see if it will automatically backup.

Can't get past the Blue Screen during startup

I decided to upgrade the 4/8/08 firmware on my aluminum bluetooth keyboard this afternoon using my mac mini. Shortly after the procedure started, something happened to the keyboard and it could not complete the install. I tried a second time, but again no luck. I then decided to replace the keyboard batteries and try again, but I was no longer able to connect the keyboard to the mini.
I decided to restart the computer and try the whole procedure again. But after the grey screen comes up with the Apple logo, the mini went to the blue screen with the spinning gear, then the mouse appeared in the upper left hand corner, then a little later the gear, then nothing, then the mouse, then the gear... I could never get past this blue screen.
I plugged in a wired keyboard and was able to startup 10.5 using the install DVD, which allowed me to check and repair the permissions and the disk. After a restart, still stuck on the blue screen.
I tried zapping the pram. Still couldn't get past the blue screen.
I was not able to start up in safe mode (is the timing critical for when to hold down the shift key?)
I started up in single user mode and attempted to move the preference files as described here:
http://docs.info.apple.com/article.html?artnum=106464#symp1
but got an error that I did not have the correct permissions. I assume that is because I was trying to save the preference1.old (and preference2.old, etc) files to the root part of my hard drive.
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Disconnect all peripherals from your computer.
Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select Disk Utility.
Select the disk or volume in the list of disks and volumes, and then click First Aid.
Click Repair Disk.
Restart your computer when done.
Repair permissions after you reach the desktop-http://support.apple.com/kb/HT2963 and restart your computer.

I cannot get past the password screen

I cannot get past the password screen, I've tried resetting it but it tells. Me I'm not an allowed user

If the old Macbook(?) has Snow Leopard 10.6 installed, and you have that retail install disc or the system disc of the current (base level) system on it, you could use the installer disc as a boot volume and use the utilities on the booted install disc to reset the password. It should be a menu option in the booted Install disc, way short of any effort to re-install anything. And if your computer can do this, the same DVD has Disk Utility, to check/repair the Mac HDD.
What OS X version do you have, & what MacBook, etc is that?
Good luck & happy computing!

How can I get past the white screen?

When I start my iMac I see a message that my start up disk is full and that I need to delete files. After I type in my user name and password, all I see if a white screen. This problem started today. The error message about the start up disk started two days ago, and when I looked at the disk, I saw that over half of it has files described as "other". The hard drive is 250 GB. I have Time Machine backups but I don't know how to get to them to help me. So, I guess that I have two questions: how do I get past the white screen, and what are the files that are catogoraized as other? Thanks.

I did not put the OS info in my question because I am not sure what I have. I upgraded to Lion so that I could use the cloud between my devices, however I do not know the number.
Apple menu item->About this Mac and the version is listed there. Click on that and get the build number. Click again and get the machine's serial number.
I am stuck on the white screen. Any other advice?
Start with a google search for white screen mac. This one might do the trick: http://www.mac-forums.com/forums/apple-desktops/138137-imac-wont-get-passed-whit e-screen.html

Another iBook cannot get past the grey screen with spinning gear

I have read the other posts on iBooks not starting up. I too have used Onyx recently but this was to cure the problem of a freeze. Now start up cannot get past the grey screen. PRAM has been zapped and safe mode will not work. Worse, the CD drive will take CDs so cannot go back to start up disk.
Bizarrely, a visit to the Apple Store and the iBook started no problem. System was reinstalled using archive option and various health checks apparently showed no problems. But then got back home and again start up froze at grey screen with spinning gear. I have left it on this for over 15 minutes but to no avail. I have tried to connect to another ibook using T key to get target mode. I'm not sure if I am doing this right. I have started up working iBook plugged in the firewire to both machines and then started up ailing iBook holding down T key. 2nd iBook wont start at all.
Any suggestions?

An Archive and Install will preserve you user settings and data. You will need a minimum of 5 GB free on the hard drive to perform an A&I; you can reduce the space required by about 1 GB by selecting the option to install language support only for the language you use (assuming you don't need multiple languages).
However, after seeing your other post (BTW, it'll be easier to keep track if relted issues are in the same thread), you do not want to try an A&I if Disk Utility is reporting anything about 'could not be repaired'. Doing so will would ensure problems down the road, if it worked at all. It's possible for one disk problem to mask another. Whenever Disk Utility (or any other repair utility) reports making repairs, it's good practice to repeat the repair until it reports no problems found or it becomes clear it cannot repair the disk.
DiskWarrior has an excellent track record at repairing problems that Disk Utility cannot (especially Disk Utility versions prior to OS X 10.4.2).
If the drive cannot be repaired, you may be able to keep it by doing an erase install with the write zeros (one pass) option. That will update the hard drive firmware record of bad disk sectors to avoid using. If there are only a few bad sectors, that may let you keep using the hard drive for several more years. An erase install will do just that to your data, through. If you have access to another Mac with either a large amount of free disk space of a DVD burner, you can try using the other Mac as host and the eMac as target in FireWire target disk mode. You can run the host's copy of Disk Utility on the eMac hard drive, and hopefully be able to mount the emac HD so that you can back up the data in your Home directory.

My MacBook Air can't get past the gray screen with the apple logo. What's the fix?

My MacBook Air can't get past the gray screen with the Apple logo, so I can't login. Does anyone know the fix for this?

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into Recovery by holding down the key combination command-R at the startup chime, or from a local Time Machine backup volume (option key at startup.) Release the keys when you see a gray screen with a spinning dial. When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in the support article linked below, under “Instructions for backing up to an external hard disk via Disk Utility.”
How to back up and restore your files
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
How to use and troubleshoot FireWire target disk mode
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Before reconnecting an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode.* The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Post for further instructions.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
If you can boot and log in now, reboot as usual (i.e., not in safe mode.) If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see above for instructions.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it produces. Look for the line "Permissions repaired successfully" at the end of the output. Then reboot as usual.
Step 6
Boot into Recovery again. When the OS X Utilities screen appears, follow the prompts to reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
Step 7
Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a backup.
Step 8
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested.

I cant get past the users screen.

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