I cant get the phone to turn back on
i just tried a phone reset by holding home and power button for ten seconds or so and now i cant get the phone turned back on. can anybody help
Try the troubleshooting help here. http://www.apple.com/support/iphone/assistant/phone/
You may need to restore your iPhone.
If it won't restore, try here. http://support.apple.com/kb/ht1808
If nothing helps, you need to contact Verizon for information for an exchange or refund. This is a user to user forum, not Apple.
Apple's policy for a refund or exchange is within 14 days of purchase. Verizon's policy may be different.
Definitely try restoring .. hopefully you won't have to go through the hassle of an exchange.
Similar Messages
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I am in the process of updating my IOS and my phone screen is showing a picture of the itunes symbol with a USB cord. I can't get the phone to turn back on. What do I do? Help!!
Your device is in recovery mode. Connect the device to iTunes and the computer and follow the instructions in this support document. http://support.apple.com/kb/HT1808
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I cant get my phone to turn back on.
i clicked delete backup of my old phone so the icloud would have enough memory to backup my new phone and it said deleting and then my phone shut off and wont turn back on. Im not sure what to do
a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
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My phone is dead it will not turn back on after taking a step I have used in the past when I have had issues with the phone. In the past I haeld the top button and the button on the face down and it will turn black then the apple sign comes up then off. I can then turn it back on and it seems to be reset and all is good not so today. It will not turn back on.
1. Plug phone into AC adaptor and charge for at least 30 minutes
2. If not on, reset phone: press both home and power buttons for at least 10 seconds, releasing when the Apple logo appears.
If no reponse to above, there is hardware damage and you need to take it to Apple or whoever provides iPhone service in your country. -
I can no longer type messages. I have tried deleting to see if I have too many saves messages. That did not help. I also cut off the phone and turned back on. That did not help. Ideas?
http://www.bubblews.com/news/874646-apple-is-having-issues
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I have an i phone 4s I have tried everything i know to do, but cant get the phone to ring out loud when i recieve a call or message. Any ideas on how to fix this?
Flip the ring/silent switch on the left side of the phone from silent (red showing) to ring position.
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Why does it take so long for the phone to turn back on after the battery dies?
Is apple going to do anything about the length of time it takes for the phone to turn back on after the battery drains?
Just a thought, but if the battery is not allowed to completely die then the amount of time it takes for the device to power back up is irrelevant.
Charge the device regularly and often. One of the worst things for a Lithium Ion battery like that in an iPhone is completely discharging it. -
I had my iPhone 5c stolen this Tuesday afternoon while I was at the beach. Immediately after I noticed it missing I called the phone and it was off. I called the phone continuously later that night but it remained off. I did not use the Find my iPhone app until the following morning, however.
The phone has said offline for 2 days now. I'm wondering...is it reasonable to assume that eventually the phone will get turned back on and I will get a location? Or do thieves have ways around this? I do have a passcode on my phone. Once the phone is turned on to the locked screen, is it connected to the internet?
I filed a police report but the police seem to be pretty disinterested in helping me recover my phone. I literally got this thing on Monday and had it stolen Tuesday the next day. I was so excited about my new phone so I realize now I was texting like a little girl out there and probably was an easy target. Never bringing anything of value to the beach again, thats for sure.i m also put passcode in my iphone...but i dont know that how i know that my passcode is crack by someone???and same as police is not interested to find out it..
i want ma iphone backkk........... -
how do you get your phone to turn completely back on after you tried to restore it and it wouldn't restore?
Hello Brittany Jo,
Welcome to the Apple Support Communities. If you have issues with the phone restoring, the following articles will assist with options on how to fix the issue.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/ts1275
Regards,
-Norm G. -
Turned phone off & now it won't turn back on (The Apple icon appears, then disappears).. After trying a cold reboot the itunes icon appeared, but phone still wont turn on. What should I do?
First try: Shut down Mac forcefully. Press the button to start & hold down OPTION ke once youo see white screen. Boot disk selection window will appear. From here select your drive to boot into Mac.
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Cant remember my passcode and cant get the phone to sync to itunes
I cant remember the passcode to my iphone 4s and I can't get it to sync to iTunes to reset it either
Hey nickynackynoonoo,
Thanks for the question. The following resource provides troubleshooting information if you are having issues with your passcode:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the Connect to iTunes screen.
5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Thanks,
Matt M. -
Can`t get the phone to turn on
My battery was low and the phone turned of. I have been charging it for an hour and now I can't get it to turn on.
You might want to Charge it a little bit Longer as it might be in a deep battery discharge i would at least charge it 3 hours and then try re-starting.. b33
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My Iphone 5 screen went bright white and then black. The phone still rings, and I can hear Siri. The phone will not turn off using the awake/sleep button. What to do?
Try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot.
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I cannot getr my phone to turn on after a software update. it is only showing the itunes icon and a cable. What should I do /
Hi patche,
I would recommend you to connect the iPhone to iTunes and follow the steps provided,
Once you connect the iPhone to iTunes you will be able to Set-up your iPhone on the iTunes itself with the available options.
HOPE THIS RESOLVES THE ISSUE.
Regards,
Abhishek D.K -
TS1398 I cant get the phone to joing my wireless network any suggestions?
Suggestions?
Maybe try settngs - general - reset - reset network settings. Is anything recognized? Did you have a connection before? Go to settings - wi-fi - press the arrow on the network and select 'forget this network'. then try to reconnect. Turn off your router then turn back on.
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