I cant hear anyone when i make phone calls

When i make phone calls i cant hear the other person on the other line. And my ear piece volume is all the way up. please help

New phone? Have you peeled off the protective plastic film from the front of the phone?

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People cant hear me when making a phone call

My daughter has an iPhone 5c 16gb. Recently when she tries to make a phone call, the person on the other end can't hear her. Speaker phone, siri, voice memo and the head phones all work. She's not covering the microphone with her hand or case. No recent software updates carried out either.
Just wondering if this is a common problem and if there are any solutions. I assume its obviously something to do with the microphone, but as its a refurbished phone, apple I believe, won't support.
Any advice greatly appreciated.

Have you contacted your carrier for their advice?

On my iPhone 4, people cant hear me when I make and / or receive normal (GSM) phone calls. But when on calls using internet based / native apps like viber or skype, people can hear me just fine. Voice memos work too and have already tried different SIMs

On my iPhone 4, people cant hear me when I make and / or receive normal (GSM) phone calls. But when I make/receive calls using internet-based / native apps like viber or skype, people can hear me just fine. I have tried recording my voice using voice memos - this works. And have already tried different SIM cards but the problem persists.
I have taken my phone to an authorized Apple service center, where they restored my phone to factory settings, but still facing the same issue. They service center directed me to Apple Customer Care Hotline, where I have now spent 3+ hours explaining my issue and yet no one can resolve it. The easy answer if to replace the phone - and since it is out of warranty, I am expected to pay for it.
Additionally, the customer service has been so rude and confrontational that it has completely changed my view of Apple and its customer focus. I am a disappointed and angry customer today - people would be surprised to hear just how rude customer service was including making statements such as "Apple doesnt make infallible products, that's why warranty is needed for our products" and that "every product undergoes a problem at some stage, so do ours!" There goes whatever confidence I had...
My concern is simple - if no one at Apple and / or its CS hotline is able to address my issue comprhensively and keep telling me that they have never encountered a precedent before, then with what right can they expect me to pay for a replacement?! I am NOT here to fund Apple's research into their product faults and manufacturing.
And even though a customer is out of warranty, is it too much to expect an Apple product to work well for at least a 'reasonable' period of time. My phone is less than 18 months old and has been facing this issue for the past 2 months - surely the longevity of Apple products is more than 18 months!
Just a sad sad day for an Apple customer, compounded by unjustifiably rude and aggressive staff. And still no resolution to my problem.

I am having the same issue - with my last 2 iPhone 4's. My first handset each time I was on a call wether it was up to my ear or on loud speaker, the call would automatically mute even though the mute button wouldn't show up as highlighted. Pressing the mute button on and off during the call doesn't fix it either. I rang Apple and asked what some of their trouble shooting solutions were. I got told that it might be a software issue and to install the latest software update. This failed. I then got told to uninstall the software on the phone and do a complete restore. This also failed. After trying the troubleshooting suggestions, I took the phone into my provider and they sent me out a new phone within a week under warranty claiming it was a hardware issue and probably just a "glitch" with that particular phone. This was not the case....
After receiving my second iPhone 4, I was hopeful that it would work. For the first couple of days, making/receiving calls was not an issue. Until after about a week, the same problem started again. In one instance I had to hang up and call back 4 times and the call would still automatically mute after about 5 seconds. Also on the second handset, the main camera located on the back of the phone has red and blue lines running through it and can't take a decent picture. So back to the store I go to get another replacement - Again.
For a phone that is rated highly and as a keen Apple product purchaser, I am a bit disappointed with the experience I have had with the iPhone 4. Let's hope they find a fix sometime soon because this is becoming a bit beyond a joke.....!!

IPhone 4 - I cant hear or be heard on phone calls

I cant hear or be heard on phone calls. I have done a soft reset and a full reset without resolution. Everything else works. It is not a phone network issue either. Does anyone have a fix?

Hello Paul,
Thank you for the details of the issue you are experiencing with your iPhone. It certainly is impossible to make and receive calls if you can't be heard and cannot hear the other person. You have taken some really good troubleshooting steps already.
I found a couple of articles with a few additional steps for the issue you described (you can skip the steps you have already taken):
iPhone: Receiver and call audio quality issues
http://support.apple.com/kb/ts5196
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Thank you for using Apple Support Communities.
Best,
Sheila M.

Why can't I hear anything when on a phone call?

why can't I hear anything when on a phone call?

New phone? Peeled off the protective plastic from the face of the phone?

Can't hear people when making a phone call...

Recently I've noticed when receiving and making phone calls, it seems that the person on the other end can hear me but I can't hear them. When I make a call, i don't even hear a dial/ring tone but they can hear me just fine. I have rebooted the iphone 4 and it is up to date on the newest software. Any ideas on why I can't hear? This is getting annoying. lol
I CAN hear if I put it on speaker phone...

I've had this phone since the iphone 4 came out. It's not new. No damage or water near it. It seems to of have happened since the last sync with itunes. maybe the new update? Seems a lot of others are having this issue as well. Just trying to narrow it down.

IChat only works when I make phone calls??

Ok, so this is getting absolutely ridiculous. My ichats constantly disconnect after about 30secs each and every time i start a conference from my Macbook Pro in the UK to my parents iMac located in Norway. Both running Leopard 10.5.5 and with the latest software upgrade (including the ichat/quicktime 7.5.5 fix released on 17nov)
I've got a Netgear wireless router DG834G with latest firmware installed.
I've opened up all the ports on the router recommended by apple. I've done this while UPnP is off. I've also tried turning on UPnP and closed the ports.
We've both tried setting bandwith limit to 500, and quicktime streaming settings to 1.5mbps with no luck.
Internet sharing is off on both sides.
Both tried ports 443 and 5190 in ichat prefs.
I've tried turning "Respond to Ping on Internet WAN Port" on and off in the router setup.
I've tried the connection through Ethernet instead of wireless.
We're both logged in with AIM accounts.
NOW, the interesting bit is this: when I make a phone call on my landline from the UK to Norway and start an iChat conference, it works like a dream! Smooth crisp video and audio and no interruptions! As soon as either of us hang up the phone, our ichat connection freezes and we both get the error -20 (no audio video for 10 seconds etc..) It is as if our phone has opened some sort of direct connection by which our video chat can travel alongside?
Same thing happens to audio chats.
Connecting to [email protected] however, works fine.
My internet connection is going through the Netgear router to a Time Machine (set to bridge mode) providing me with the wireless connection. I'm with Toucan ISP in the UK.
So basically, what we were trying to avoid in the first place (making expensive phone calls) is now the only option to maintain a video conference. So much for convincing my parents how reliable their brand new expensive mac is.
Please if anyone can make sense of this I'd be very grateful for your help!

I agree with Defcom that a Dodgy Micro-Filter looks like the first choice to check out.
I also can't see that you disabled the DOS or SPI setting on the WAN Page in the Netgear.
DOS can see the amount of data iChat sends as an Internet Attack and will cut the one port that the data is being Streamed on to protect your Internet Connection.
SPI checks to see if the data is "Valid" and iChat seems to be able to send data faster that it can cope. On some Devices DOS is also a part of any SPI firewall it may have somewhat adding to the issue.
I used o run the Netgear DG824G with the Allowing Pings and Disabling DOS using UPnP.
8:41 PM Sunday; November 30, 2008

They can't hear me when I make a call or when I'm being called

when I make a phone call the other person cannot hear me, same thing when they call me, help?

While I've not tried it myself, I'e read that if you plug in the headphones, start a track on iPod and unplug the headphones while the track is playing and verify that it is playing through the speakers. While it is playing through the speakers, then turn the iPod off. It says then that the earpiece should work. Try this and see if it works. If not, then try powering the phone off, next step if that doesn't work is reset (sleep/wake key and home key held until Apple appears), next step is restore, and finally call Apple or stop at Apple store after making an appointment.
Hope this helps you.

Help: nobody can hear me when i make a call only got i phone 4 today, can anyone help??

only got i phone 4 today i made 1 call and sound was perfect 2nd call nobody can hear me but i can hear them can anyone help??

Disregard the post from rossfromdallas. It's spam. As long as you didn't do something to damage the phone, whatever is wrong should be covered under warranty. Take it back to where you got it or make an appointment at your nearest Apple Store.
But just in case....did you take off the plastic that covers the screen that the iPhone ships with?

Callers can barely hear me when making a phone call

Hello!
For the last 3 days, whenever I am talking on the phone the other person says they can barely hear me, that my voice is too low. My volume during calls is at the maximum and I haven't changed any settings.
Can someone please help? I have no idea whats happening!
Thanks,
Rosin
Solved!
Go to Solution.

Try rebooting your phone (which I recommend doing once a month even if it's running properly). Press and hold the power button until you see 'BlackBerry' on your screen, ignoring anything you see before that. It should take about 20 seconds. Once it's rebooted, try a call and post back with your results.
Cheers.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

Nobody hears me when i make a call on the 4g but its okay on facetime..i can hear the caller okay! any ideas?

someone calls me..i hear them.. they do not hear me..facetime is fine...any ideas what could be wrong??

restart,restore,and reset all been done...and i meant iphone 4 ...4g will be available in the future! sometimes it works, then cuts off...so could it be a faulty microphone?

Callers cant hear me when they call me --- Please help

for some reason anyone who calls me they cant hear me but I can hear them .. can anyone help ?

I have the same problem!
Callers can't hear me when i make a call AND when someone calls me
When i plug my headphones to losten to music, he sound is very bad (it's like *****) but the iPhone's speakers are working very good.
I made the full restore.
What's the problem??

When i make a call or receive one, i cant hear the other part but they can hear me???? anyone please help...

please help- when i make a call or receive one from my i phone 4 i cant hear anything but they can hear me? anyone has a sollution to this or can help?
-anita

Try a reset:
Press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.

I connect my iphone5s to my 2015 Terrain using Bluetooth, when I make a call I can hear the caller but they can't hear me. Anyone else have this problem? How did you resolve it? Other phones connect and work perfectly.

NNeed help I connect my iPhone 5s to Bluetooth in my 2015 GMC Terrain. When I make a call i can hear them but they can't hear me. Anyone else have this issue? How did you resolve it. Other phones work fine, just not my phone.

Hello Sandylynn,
After reviewing your post, it sounds like you can connect the device with Bluetooth and make and receive calls but they dont hear you. I would recommend that you read this article, it may be able to help the issue.
If your voice is too faint or sounds unclear using iPhone, or iPod touch - Apple Support
People can't hear you during a phone
Thanks for using Apple Support Communities.
Have a nice day,
Mario

When I make a call I can hear the person I call but they cant hear me. But when I put my phone onto loud speaker they can hear me then ?

Hi I have recently had a problem with my Iphone 5. When I make a call to someone I can hear them fine but they cant hear me unless I turn it to loud speaker then they can hear me, I can still talk to siri and on face time but not for a normal call. What would be making this happen ???

Hi Kel134,
Welcome to the Apple Support Communities!
I understand that you are having microphone issues on your iPhone when you place a call to someone and they cannot hear you unless you activate the speaker function. In this situation I would recommend the steps in the following article to help isolate and resolve the situation.
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Resolve the issue
Follow these steps, testing after each.
Make sure nothing is plugged in to the jack connector.
Make sure nothing is blocking any of the microphones (refer to the pictures below to find your device's microphones). Check for these:
Dirt or debris
A screen protector or case
When you're holding your phone next to your ear, make sure you don't block the microphone with your fingers or shoulder and make sure to speak into the microphone
Turn the iPhone off and then on.
Update to the latest version of iOS.
If necessary, find general iPhone hardware troubleshooting suggestions.
For further assistance, contact Apple Support.
I hope this helps,
-Joe

I cant hear anyone when i make phone calls

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