I cant Import videos into iTunes

itunes will not let me add video files to itunes. I have
1. downloaded the latest itunes
2. already converted it to AVI
3. connected my ipod video
all that happens when I import or add video is I click the video and then it just closes the import or add file window and acts like it added it when it is nowhere to be found.
Please help since this is the sole reason I bought an ipod...To play videos!!!
Dell 8400   Windows XP Pro  

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