I cant install acrobat 9 pro again, why?

Hello all, I have CS4 CD and there was Indesign damaged. Now I have downloaded the CS4 version online. Now showing Acrobat 9 Pro to a fault, why? The Problem ist: the Adobe PDF printer and Adobe PDFViewer Safari plug-in, but how do I fix it?

Hi mayab43858861,
Please share the screenshot of the error message that prompts on your screen so that we could analyze this issue.
Thanks.
regards,
Anubha

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Cant install Acrobat x Pro

Windows Home premium 7, can install all components of Creative Suite css5 except Acrobat X Pro

Which Creative Suite do you have? Is it CS5, CS5.5 or CS6. I asked this because Acrobat X is not a part of CS5, instead it has a seperate installer and comes with different disc. So, please confirm that first.
Follow this article for exit code 6 : http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

Just purchased an upgrade trouble installing acrobat x pro

cant install acrobat x pro . saying check system requirements . I have enough space and I have windows xp

If it says you don't meet the requirements, then something is up. Check the specs here: http://www.adobe.com/products/acrobatpro/tech-specs.html. If you're not on SP3, then that could explain it already...
Mylenium

Why can I not install Acrobat XI Pro on a Windows 8.1/64 machine?

Acrobat X Pro is running, but when I try to install Acrobat XI Pro through Adobe Creative Cloud on a Windows 8.1/64 machine it fails near the end of the installation. It indicates that it failed with 7 errors, but nowhere are the errors accessible. Can anyone help?

Were you logged in as the administrator and did you have anti-virus disabled? CC may have some special installation requirements and you need to check the CC forum for such information.

While installing Acrobat XI Pro, the installation automatically rolls back and I get the message "The wizard was interrupted before Adobe Acrobat XI Pro (11.0.07) could be completely installed. Your system has not been modified. To complete installation a

While installing Acrobat XI Pro, the installation automatically rolls back and I get the message "The wizard was interrupted before Adobe Acrobat XI Pro (11.0.07) could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again." How to resolve it.
How do I modify the system.

Hi Rgardezi,
The only reason why Acrobat installation fails and throw this error message is when there are some services running in the background causing the installer not to complete the installation. My take is try the following steps and suggest if you were able to install the products or not :
1) Navigate to control panel and confirm that there is no line Item that talks about Acrobat. If you see Acrobat XI listed there, please remove them.
2) Perform a selective Start up using the steps mentioned in this link.
Please suggest if the above mentioned steps were able to resolve the query for you or not.
Cheers,
Kartikay Sharma

Cannot Install Acrobat 9 Pro Extended - More Functional Product Available

I am trying to install Acrobat 9 Pro Extended on my new PC. I get an error that a more functional product is avilable on my PC and the install closes. I installed Framemaker 10 before attempting Acrobat 9 Pro Extended. I notice a folder in my files that is Acrobat 10 (but there is no icon or program option in the menus). Is this the problem? Do I need to uninstall Framemaker, then install Acrobat 9, and then reinstall Framemaker? Any help is appreciated.

Hi, yes, understood that they are different things. However, if I'm to
rely on the link provided on the first reply then does it follow that 9
Pro is also not supported on Mountain Lion? I have a MACbook here on OSX
Mountain Lion, and as I've also mentioned on my first post, I was able to
install 9 Pro and update it as well.
It really is just odd that Lion is singled out here. I also checked this
and there is no mention of problems with updating 9 Pro:
http://helpx.adobe.com/x-productkb/global/known-issues-mac-os-10.html
Sorry, but just trying to really find a workaround for this issue right
now. We though of using X Pro instead but, again, if I rely on the system
requirements on this link -
http://www.adobe.com/sea/products/acrobatpro/tech-specs.html - the OSX
version our user has is still not supported.
Mac OS
Intel processor
Mac OS X v10.5.8 or v10.6.4
512MB of RAM (1GB recommended)
1.2GB of available hard-disk space
1024x768 screen resolution
DVD-ROM drive
Safari 4 for Mac OS X v10.5.8; Safari 4 or 5.0.x for Mac OS X v10.6.4
Thanks.

Installing Acrobat X Pro

Should I UNINSTAL Acrobat 9 Pro Ext before Installing Acrobat X Pro
?

Thanks Amit for the Quick Reply!
I have Search for a Upgrade Installer to Upgrade from Acrobat 9 Pro Ext
TO Acrobat X Pro, BUT alas NO such Luck! Any idea's where I might get
an Upgrade version ?? It's all a matter of cost!!
Thanks again!

Trouble installing Acrobat XI Pro

I'm trying to install Acrobat XI Pro and it won't complete the install until I close winword.exe which isn't open. Is there a trick to by pass this?

No Birdtail you will need to make sure you close the process. Please use the Task Manager to ensure that Winword.exe is no longer running. You may also want to try rebooting your computer and then try the installation again.

Cannot install acrobat 9 pro updates on osx lion

Hi,
I have not browsed through the forums here, so please forgive me if this question had been asked before. Are there known issues between Acrobat 9 Pro and OSX Lion? We have a user who has OSX 10.7.5 and Acrobat 9 Pro. He is not able to update Acrobat as there is no option to do so when he clicks on Help. He tried manually downloading and installing updates but when he is asked to select the copy of Adobe product to update, he only has the option to cancel.
I installed Acrobat 9 Pro on a Macbook running Mountain Lion and did not encounter any problem installing updates.
Is this a known issue?
Thanks,
M

Hi, yes, understood that they are different things. However, if I'm to
rely on the link provided on the first reply then does it follow that 9
Pro is also not supported on Mountain Lion? I have a MACbook here on OSX
Mountain Lion, and as I've also mentioned on my first post, I was able to
install 9 Pro and update it as well.
It really is just odd that Lion is singled out here. I also checked this
and there is no mention of problems with updating 9 Pro:
http://helpx.adobe.com/x-productkb/global/known-issues-mac-os-10.html
Sorry, but just trying to really find a workaround for this issue right
now. We though of using X Pro instead but, again, if I rely on the system
requirements on this link -
http://www.adobe.com/sea/products/acrobatpro/tech-specs.html - the OSX
version our user has is still not supported.
Mac OS
Intel processor
Mac OS X v10.5.8 or v10.6.4
512MB of RAM (1GB recommended)
1.2GB of available hard-disk space
1024x768 screen resolution
DVD-ROM drive
Safari 4 for Mac OS X v10.5.8; Safari 4 or 5.0.x for Mac OS X v10.6.4
Thanks.

Installing Acrobat 9 Pro on a virtual machine on my Mac using Parallels. Not an upgrade but being asked what I upgraded from.

I'm installing Acrobat 9 Pro for Windows on a virtual machine on my Mac (running Parallels). I successfully installed the same program using the same discs on the same Mac previously, but that virtual machine became corrupt and can no longer be launched. For this re-installation, the installation sequence is asking what version I upgraded from - but as this is not an upgrade, I get stuck at that step and am unable to complete the installation. What should my next step be?

Hi Akselowner,
This error usually comes up if the serial number you are using is an Upgrade serial number.
In such a case the installer will prompt to enter the previous qualifying version serial number.
Please send me a private message with the serial number and I will validate and confirm that for you.
If you do not have the previous qualifying version serial number then the current serial number needs to be unlocked.
Please contact our customer service so that they can do the needful for you. You can even reach our chat support at http://adobe.ly/yxj0t6
Regards,
Rave

Error when installing Acrobat 11 Pro under Mac OS 10.8.3

When trying to install Acrobat 11 Pro on my iMac (2.5 GHz Intel Core i5, 8 GB RAM, OS 10.8.3) I get an error message saying "installation failed" during the "validating packages" process. The software seems to run o.k., but I'm unable to apply any updates. Any suggestions?

To investigate problem at our end, we require following logs:
1) /private/var/log/install.log
2) /tmp/oobelib.log
3) /tmp/amt3.log
4) ~/Library/Logs/PDApp.log
(It might be that out of 2,3 and 4 a few are not present. Ignore those not present on the system)

Unable to install Acrobat XI Pro via CC

Whenever I try to install Acrobat 11 Pro it ends after 51% saying "the older version of Acrobat 11 Pro can not be removed". Well, there is no older version, I didn't install this software before, although I had Acrobat X previously on the machine which I deinstalled before. Are there any leftovers of the former installation? If so, how can I get my PC clean so XI will install? And: yes, I already tried the installation via "as administrator" with the same negativ result.
Besides that, dear developers at Adobe, the error message "7" is anything but helpful ("42" would have been more acceptable )
Error-Codes
Exit Code: 7
Install MSI payload failed with error: 1603
Third party payload installer AcroPro.msi failed with exit code: 1603
System: Win 7 Ultimate, 64 bit
Regards
Heiko
P. S.: I found the installation program itself (acropro.msi) and started it. This is the error it produces:

Hi Ja-Was-Weiss-Ich,
Please use the Acrobat Cleaner tool ( http://labs.adobe.com/downloads/acrobatcleaner.html ) to remove any / all remnants of Acrobat from your machine.
For Exit Code 7, you might want to refer the following KB Docs :
http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 -cs5.html for information on how to review your installation logs

Recently installed Acrobat XI pro on Windows 8.1, won't let me feed into scanner, forces me to scan pages one by one, how do I solve this?

I recently installed acrobat xi pro on windows 8.1. When I try to scan to create a pdf, it won't feed, instead it directs me to custom page and makes me create page by page. It's not a problem with my computer. How can I solve this? JK in Houston

Hi jk in texas,
Since you're using Acrobat on Windows, you can set up a scanning preset that uses the scanner's TWAIN driver. When the automatic document feeder is loaded, use the preset to have Acrobat "talk" to the scanner. For information about setting up presets, see Acrobat Help | Scan documents to PDF.
Please let us know how it goes.
Best,
Sara

Unable to install Acrobat X Pro on Mt. Lion or Leopard

Running Leopard on Macbook pro
Running Mt. Lion on Macbook Pro
Acrobat X will not install on system using Abobe installer
Tried Acrobat XI and it installed but is unstable and will not update
Almost like something is corrupted even happend when switching to new Macbook after transfering setting from old one.
Is it Parallels causing the issue?
I need Acobat working!
Thanks

never copy, transfer or migrate an adobe product. you should install acrobat x pro.

Error installing acrobat XI Pro win 8.1 64 bit

I am getting the following error every time I try to install Acrobat XI Pro on my windows 8.1 64-bit machine.
I have tried looking everywhere I can find online having to do with this error but no matter what I try I cannot get it to install properly.
Any help would much appreciated.

Moving this question to the Acrobat Installation & Update issues forum.
Acrobat Installation & Update Issues

I cant install acrobat 9 pro again, why?

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