I cant log in apple id to unlocked my iphone

i cant log in apple id to unlocked my iphone

Tell us a litte more about your problem.
Is this a new phone?
Where did you purchase the phone?
If this is a used phone or your purchased it from an unauthorized source and the phone requires entry of a previous owners Apple ID and password you will not be able to do anything with that phone until the original owner either enters their Apple ID and password on the phone or logs in to iCloud.com and removes the phone from their list of devices. There is no way around this. So if this situation is what you are facing then take the phone back to where you bought it and ask for your money back.

Similar Messages

  • I cant use my apple id to unlock my iphoe

    i eresed all my data from my iphone and now when i want to open it i get the messaje that i cant use my apple id to unlock my iphone

    You marked your question as solved but I'm wondering if you were you able to get your phone working again? Did you remember your password for your Apple ID? If you didn't perhaps this will help you: If you forgot your Apple ID password
    If you need more help just ask.

  • IMessage cant log in Apple ID

    so iMessage didnt work because it logged out my account for no reason
    i could not log in apple ID on my phone to activate imessage
    but i just logged in on my laptop just fine ..
    what is going on ? ...

    Hey Minhsdygsaf!
    I have an article here for you that can help you troubleshoot this iMessage activation issue:
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • Does apple support factory unlocking an iphone for tmobile

    I have tmobile as a service carrier. I have heard a lot about unlocking iphones to use with tmobile. Are there disadvantages? Is it llegal?

    No, it's not illegal.
    Only the network to which the phone is locked can authorise the unlock. Apple won't unlock it directly.
    Read more from t-mobile here: https://support.t-mobile.com/docs/DOC-4771?noredirect=true

  • Why i cant  log onto apple store from my apple touch everything is correct but cannot connect

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    This forum is for questions about iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the iPod touch forum.
    Regards.

  • Do apple charge to unlock the iphone?

    Hi there.
    I've just upgrades to the iPhone 5S.
    I have asked T-mobile to unlock my previous one and they said Apple charges £20 to do so.
    is it true?
    Elisa

    Apple does not charge to process unlock requests, which it receives from the carrier.  However, in some countries, some carriers routinely charge a fee to process a customers unlock request.  So if anyone is charging you, it is T-Mobile, not Apple.

  • I can't remember my password of the old apple id for unlock my iPhone 4s.

    I did everything for confirm that apple id is mine.
    I opened website ‘iforgot.apple.com’ and do it to follow things that they tell.
    The last things, they told me that ‘When you recieve your sign in information, follow the directions in the email to reset your password’
    BUT NOW I DIDN'T GET SOME DIRECTIONS FROM THEM.
    I have to wait ? How long ? Or something alse ?
    TELL ME PLEASE .
    <Email Edited By Host>

    Hello bbenkmholic,
    Thanks for using Apple Support Communities.
    Since you have already intiated the reset for your Apple ID password to be reset, but have not received the password reset email, then please do the following:
    Refer to the Apple ID Support page if you are unable to reset your password using the steps in this article. If you know your Apple ID password, you can also choose to change your Apple ID or change your password.
    Apple ID: If you forget your password
    http://support.apple.com/kb/HT5787
    Take care,
    Alex H.

  • Why cant i use my email to unlock my phone

    my phone is locked and it keeps telling me i cant use my apple ID to unlock it.

    Did you recently update the phone? It sounds as if you have encountered Activation Lock. You will need the Apple ID and password that was originally used to activate the phone. Was this phone purchased new, and you are the only one that has used it, or was it purchased used?

  • HT201328 how to unlock my iphone 5s

    apple carrier pls unlock my iphone 5s
    im from philipines

    apple is not a carrier and only the carrier the phone is sim locked with can unlock it

  • Help i need to unlock my iphone 4s

    hello i need help to unlock my iphone 4s its very important because y came to mexico  to sutudy , my aunt give me her iphone but i cant use in mexico can anyone unlock my iphone its very important because i cant talk with my parents there are living in other state and its so hard talk with them please help me and i cant come back to US at finish my studies help me please 

    Contact global services. http://www.verizonwireless.com/wcms/global/support.html

  • HT5621 I changed my email address and therefore changed my Apple ID and password on my Mac. Now when i want to use iCloud on my iPad and my iPhone my old email comes up as my Apple ID and I cant log in or update any apps on my iPhone or iPad. Can you help

    I changed my email address and therefore changed my Apple ID and password on my Mac. Now when i want to use iCloud on my iPad and my iPhone my old email comes up as my Apple ID and I cant log in or update any apps on my iPhone or iPad. Can you help me?

    Downlands wrote:
    Cant sign out. No password for now reduntant appleid
    If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support

  • I updated to the latest IOS and now my passwords don't work.  Reset 4 time which reset for my iPad and iPhone but I cant log into my itunes account using my apple ID it indicates an error, Help?

    I updated to the latest IOS and now my passwords don't work.  Reset 4 time which reset for my iPad and iPhone but I cant log into my itunes account using my apple ID it indicates an error, Help?

    This may sound crazy, but download any free app.  This often "shocks" the other apps into working.

  • I cant log into my apple id.

    it wont let me log in. im using my alt account. i can log in using my game center, but i cant log into my appstore, apple id, etc. this accounts disabled for some reason. but anyway, it gives me a wrong password error even though its the right password. GC works. running on 4.3.3 Jailbroken. NO ITS NOT THE JBS FAULT. HELP!

    See this Apple support document related to your issue.
    Apple ID: "This Apple ID has been disabled for security reasons" alert appears
    B-rock

  • I cant unlock my iphone with my Apple ID, what can i do??

    i cant unlock my iPhone with my Apple ID, what can i do??

    breezyM wrote:
    i cant unlock my iPhone with my Apple ID, what can i do??
    Do you mean you are at the Setup Assistant screens, after picking language & region and connecting to wi-fi, and it wants you to enter your Apple ID & password?

  • HT204053 I changed my apple ID password but I cant log into icloud on my iphone. Why?

    I changed my apple ID password but I cant log into icloud on my iphone. Why?

    Welcome to the Apple Community.
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
    If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

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