I cant log in to my Prostores using Firefox. Can on other browsers, just not Firefox. Cleared cookies, cashe, history,updated firefox, nothing works. Frustrated.

Authentication Error:
* An error occurred when we attempted to process your request. Our technical team has been notified of the issue. Please try your request again. If you continue to receive this error please contact customer service at 1-866-643-4929.
(calling the number wont get you anywhere either. this is a problem with a password or username.)

This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).
*https://support.mozilla.org/kb/fix-login-issues-on-websites-require-passwords
Clear the cache and the cookies from websites that cause problems.
"Clear the Cache":
*Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox > Preferences > Privacy > Cookies: "Show Cookies"
If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.
*http://kb.mozillazine.org/Cookies
*https://support.mozilla.org/kb/Deleting+cookies
You can use this button to go to the Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

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I cant log into my hotmail account using Firefox but I can logonto and use it on Internet explorer, this is a new problem and I have been using Firefox for years

This started about 1 week ago

Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

I updated to the latest IOS and now my passwords don't work. Reset 4 time which reset for my iPad and iPhone but I cant log into my itunes account using my apple ID it indicates an error, Help?

I updated to the latest IOS and now my passwords don't work. Reset 4 time which reset for my iPad and iPhone but I cant log into my itunes account using my apple ID it indicates an error, Help?

This may sound crazy, but download any free app. This often "shocks" the other apps into working.

I can not get Firefox to play music backgrounds on pages in browsers it works in IE and other browsers but not firefox, what HTML or Jave script do I need too use to make them work?

I'm having a problem with firefox playing background music on some sites, it works with IE and other browsers but not with fire fox, what html or java script do I need to add to the pages so that they play the music?
I develop my pages in Front Page and I know that the music only works in IE, so if someone can tell me how to correct this problem as it is important as I use fire fox as my main browser.
I thank you in advance

If a website uses BGSOUND then it will only work in IE.
BGSOUND is not compatible with other browsers like Firefox.
* http://kb.mozillazine.org/Background_music_does_not_play

We are facing issue to open a static form PDF in Chrome Browser , which is loaded using Adobe FormService.Able to open in other browsers but not able to open the static forms in chrome with LC 11.0 version

We are facing issue to open a static form PDF in Chrome Browser
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Able to open in other browsers but not able to open the static
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requires Adobe Reader 8 or higher. You may not have the Adobe Reader installed
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For information on how to install Adobe Reader and configure your viewing
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If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
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Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

Why can't I zoom in on text with my track-pad like I can with other browsers? I have a MacBook Pro. I used to be able to pinch and expand pages but now I can't.

Why can't I zoom in on text with my track-pad like I can with other browsers? I have a MacBook Pro. I used to be able to pinch and expand pages but now I can't. I have bad eye-sight and really enjoy and NEED this feature to be able to read most sites.

Hi dwightfontenot-
Some gestures have been removed in Firefox 4 and later.
You can restore the zoom feature by changing the values of the related prefs on the about:config page.
browser.gesture.pinch.in -> cmd_fullZoomReduce
browser.gesture.pinch.in.shift -> cmd_fullZoomReset
browser.gesture.pinch.out -> cmd_fullZoomEnlarge
browser.gesture.pinch.out.shift -> cmd_fullZoomReset
browser.gesture.pinch.latched -> false
To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.
Use the Filter bar at to top of the about:config page to locate a preference more easily.
Preferences that have been modified show as bold(user set).
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I have a large document which keeps repaginating and adding blank pages. I can no longer use the print preview at all. I have tried all the usual fixes. Nothing works. Can anyone help?

I have a large document which keeps repaginating and adding blank pages. I can no longer use the print preview at all. I have tried all the usual fixes. Nothing works. Can anyone help?

Is your printer selected? 
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See the screenshot below.

Why can't I log in to YouTube when using Firefox?

Information is stored on other websites just fine, and I have been able to log on to my YouTube account through Internet Explorer 8. However, when I click the 'Sign In' button on YouTube, I keep getting an error message that reads,
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try in firefox safemode and give a try
'''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
''(If you're not using it, switch to the Default theme.)''
* You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Don't select anything right now, just use "'Start in Safe Mode"''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
'''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
Please follow the [[Troubleshooting extensions and themes]] article for that.
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

IPod touch connects to our wi-fi but cannot access the internet. It functions fine using other wi-fi at other locations just not ours at home. We have 2 other iPods in the house that use ours fine, with no issues....

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luvlabs
Thank you for your reply. I have tried your suggestion. Emmm I have an AirLive router, there are so many wires o.O I don't know which one to plug out. I think it is the yellow one which says WAN? But I wasn't so sure. So I tried plugging out each wire and followed your instructions. Sorry, but it didn't work I'm going mad xD! I even tried re-doing your instructions on WAN wire, and it didn't work.
Hmm according to step 4 (Log back into your network using Settings > WiFi > Other. Re-enter your network name (SSID), security, and network password.)
My network name is already available in the list. So I didn't need to do that. Or is it neccesary?
Thanks a bunch! Reply soon
Message was edited by: carmenc23

I can use iMessage with all iPhone uses except for ONE person. That person can use iMessage with all other users, but not with ME. What's the problem???

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Hi Russell,
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You can restart Firefox in Safe Mode using either:
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* Help menu > Restart with Add-ons Disabled
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If it's an Acer laptop, there appears to be a bug with the ALPS drivers. See: https://bugzilla.mozilla.org/show_bug.cgi?id=605357

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Using Windows Vista Home Premium 32 bit; Firefox v9.0.1; website affected Netflix
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Addendum: The .jpg file, below, shows the netflix popup I get when trying to delete a video.

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Has anyone been able to fix this issue? Please share how!

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http://support.apple.com/kb/DL1056
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Regards.

I cant log in to my Prostores using Firefox. Can on other browsers, just not Firefox. Cleared cookies, cashe, history,updated firefox, nothing works. Frustrated.

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