I cant log into my iCloud through windows app. I cant see backed up photos through the online iCloud

When I try to login to iCloud though the windows app I just get the spinning login wait icon and nothing happens. It will stay like this all day.
Here is the screen I get:
I can login to my iCloud online but it doesn't show my backed up pictures from my iPhone and iPad which should be there and which it is saying it is backing up.
I have tried re-installing and also changing my password through Forgot apple ID or password?
Can anyone help with this? I have full permissions on my machine and admin rights
Thanks

You can't see your iCloud backup on icloud.com.  You can only access the backup by restoring it to your iPad.
You can import your camera roll photos to a computer as explained here: http://support.apple.com/kb/HT4083, then transfer them to a USB memory stick if that's what you're asking.  You can also upload them to another cloud service so they are backed up, such as Dropbox.  (If you open a free dropbox account, you can use the free dropbox app to automatically upload your photos to your account.)

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