I cant logon to my Desktop account but i can on th...
I have had my skype account for about 8 years now 99.9% is for business use, and yesterday i wanted to get Online to chat and i couldn't log on. I always get "Sorry, we didn’t recognize your sign-in details. Please check your Skype Name and password, then try again." I can still log on to the WEB and also on my phone and it all works fine. I have un-installed Skype and re-installed it with no luck. I actually tried to create a new account using a different E-Mail and the same thing? Please help.
Try to reset all Internet Explorer settings:
http://support.microsoft.com/kb/923737
Also, open Internet Explorer. Go to Tools -> Internet Options -> Connections -> LAN settings. Make sure that the only option selected is “Automatically detect settings”.
Similar Messages
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Why cant i log into an account but i can log into another
why cant i log into an account to sign on but i can log into another? possible virus?
Some times a disk permisions run will fix this. If the account that you can log onto is an admin you can go to Utilities -> disk utility. Select your disk on the left. Normally named Macintosh HD. click on the first aid tab and then run disk permisions repair.
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i have bought a film from itunes and the credit has come out of my account, but i can't find the film anywhere, it said it was downloading, then i left the laptop and on return i couldn't find the film. how do i find the film?
Maybe it is in the Purchased category of iTunes,
Try going there -
My old laptop crashed, and took my iTunes account with it. I got a new laptop, and want to sync my iTouch to iTunes. It gives me an error message stating that I can't sync to multiple iTunes accounts, but I can't access my old one!
How can I get my new iTunes account to allow me to Sync my iTouch? The only option it gives me is to "transfer purchases" from my iTouch to iTunes, but that is only about 25% of my iTunes library-most of it is CDs I have uploaded. How can I Sync without losing all my music from my iTouch???
Also, I have lectures and photos, etc. on my iTouch that I don't want to lose.
I've tried a few of the iPod copy programs-the free ones and the ones you have to pay for, but I can't find one that will work for ALL my content on an iTouch.
Right now, I can't get anything from my iTouch to iTunes, and I can't update my iTouch with my new iTunes purchases, so I'm stuck! Help!Also-I tried to use my backup hard drive, but I wasn't able to drag/transfer/send/move any of my muic files onto my iTouch when the iTouch was connected to my computer. I can't figure out why it won't let me do that.
The only thing I can see when I open my iTouch on my computer is my file with photos. I can't see videos, music, or anything else. What's going on? -
My icloud account is not verifying it says check my mail witch I have done and I get a message say your iPhone for has been used to set up and Icloud account but still can not use the icloud can anybody help me.
Be sure you are checking the email account that you used to set up the Apple ID you used to create the iCloud account. Also, be sure to check your spam/junk folder as well as your inbox. The email you should receive looks like the image below. When you get it, click the Verify Now link.
If it still isn't there, try going to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right look for a link to resend the verification email. -
I am unable to change or delete my iCloud ID, it is prompting sign in using an old email address that used to be my Apple ID, others have had this same problem but the answer seems to be to delete the iCloud account but I can't do that, because when I select delete account it prompts me to sign in on the old email address which doesn't exist anymore!! Please help!
Welcome to the Apple community.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID, verify the changes, enter the password as requested on your device and then turn off "find my phone".
You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
Hi, I've purchased a few films from itunes (and they are listed as Purchased in my account), but I can't find them on my computer or my itunes account, and itunes wants me to pay for them again. How do I get around this? I've tried all the suggestions, and it's hugely frustrating.
If you are in the UK, and the film studio allows re-downloading, and you are signed in with the same account that you bought them with, then they might show under the Purchased link under Quinklinks on the right-hand side of the iTunes store home page for re-downloading - if they don't show then check to see if they are hidden (hiding and unhiding).
But you should be keeping and maintaining your own backup of your downloads and noy rely on being able to re-download any item as they are occasionally removed from the store by the content provider (film studio, tv company, record company etc). -
I want to remove my credit card from my daughter's itunes account but i can't delete the information without getting a notification that i must have the fields filled out. When she first got the ipod touch, we did not need to supply credit card information for her to set up her account. Only now that I entered it for one purchase, I can't remove it. Now my daughter has purchased over $300 in downloads the last two weeks.
You definitely can.
To remove your payment information open iTunes and go into your account. An easy way to access your account is from quick links on the store home page. After you login there will be a payment type listed with an edit button next to it. Click edit then select none under card type (next to visa, mastercard, etc).
Afterwards at the bottom of the page select done, then your card will no longer be on file. It will prompt you for a card next time you try to download something that isn't free. -
I bought an old iPod touch It is 6.1.6, i would like to add a new icloud account but it can't let me. this iPod touch belonged to another person and i don't know where is he can you tell me please how to add a new icloud account??
The 4G/iOS 6 does not have an Activation Lock. That started with iOS 7.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software -
Hi there, Can you please HELP ME? I created a signature for my email account, but I can not choose it because the option is daded under "none"and nothing happens when you click on it! Thank you, Johan
This can be a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox -
My account was deleted for security issues. I made a new account, but I can't syncronise my apps with this new account. I bought a new Iphone and would like to transfer the apps ans music on this new one. Can somebody help me?
Why would you make a new account? This will likely cause many problems. Just get you old account enabled.
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
Frequently Asked Questions About Apple ID
Everything you purchased with the old account will always be tied to that account. You will have to authorize the computer for that account and you will have to update the apps from that account. -
I need to change countries on my account but I can't because I have 98 cents left on my account and there is nothing I can buy for 98 cents. What do I do?
1) Buy something and charge the balance to a credit card.
or
2) Contact Apple and ask them to remove the balance.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html -
I bought my iPad from a friend and updated to iOS 7.1. Now in order to activate it I need to sign in using the original iTunes account but I can't contact the owner. Is there a way to get past this or should I toss my iPad into the garbage?
Ask previous owner to remove his device from account
http://support.apple.com/kb/TS4515 -
I downloaded an AudioBook from iTunes onto my iPad due to battery life. Now I want to have it on my iPhone which is one of the appliances that is authorized for my iCloud account, but I can't find it anywhere other than the iPad. How do I get access on my iPhone?
It will only be where you put it.
If it is on the ipad then transfer it to your computer, File>Devices>Transfer Purchases, then sync it to your iphone -
I bought an iPhone 5; 16GB and after updating to ios 7 am unable to bypass the activation screen because am told is locked to the owner's iCloud account but I can't contact the owner. What can i do to rectify the situation. Bought the phone for $500.
http://support.apple.com/kb/HT5818:
What if I purchase a device that is still linked to the previous owner's account?
Contact the previous owner as soon as possible and ask them to erase the device and remove it from their account. For complete instructions, read how to remove a device from a previous owner's account.
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