I cant open itunes. Get error 7 and windows error 5. How do I resolve?
I updated to latest version and cannot now open iTunes. I get Error 7 and Windows error 5. does anyone know what the issue is and how to resolve it? I have Windows 7 and the .Net Framework 4 or above and my pc will therefore not install it.
alexcookson,
The steps detailed in the article linked below can resolve this error (alternatively "Error 7") and help get iTunes to work on your computer.
iTunes for Windows: "Error 7" message when opening iTunes
http://support.apple.com/en-us/HT203328
All my best,
Allen
Similar Messages
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cant open itunes. get error message 7 followed by error message windows error 127. i have redownloaded new updates with luck. window xp
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
Can't open iTunes on my pc - Windows error 127
All of a sudden I am unable to open iTunes on my pc - i get the above error message - windows error 127 please reinstall iTunes.
I am worried that I will lose some or all of my music and apps - has anyone else had this problem?Hi joolyjools,
Welcome to the Apple Support Communities! I understand that you are getting an alert that informs you to reinstall iTunes on your computer and you are concerned for your music and apps. If you delete iTunes and reinstall fresh you shouldn’t lose any content from the iTunes Library because the content is not actually stored in the iTunes program. The following article will assist you uninstalling iTunes and its components. After the uninstall, make sure to restart your computer and then you can download iTunes fresh from the Apple website.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
1. Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
I hope this helps,
-Joe -
I cant open itunes on computer
I cant open itunes on computer
I'm having the same problem. Already followed the steps and removed the SC info.sibd file then repaired the Quicktime program. Nothing has worked. Should I remove the Itunes program? I recently updated Iphone and synced iphone and ipod now cant open itunes at all. No error message. The icon thinks a moment then does not open.
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I did the update and now cant open itunes i get a error 7 windows error 198
I did the update and now itunes wont open...I get a windows error 7 (windows error 198) HELP
Hello there, thumerick.
The following Knowledge Base article addresses the very issue you're describing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Hello< I have windows 7, I tried to install the new itunes version, last night 1/30/14, Im getting msvcr80.dll error 7 (windows error 126). Does anyone have a remedy for this? When I try to uninstall the ituned program it says it can't be found and to make sure I have permission to uninstall.
Same problem today. Took five times to reinstall without any error messages. I did the following:
1) Went to the C:\program files (x86)\iTunes and C:\program files\iTunes folders and moved every file ending in .dll to the desktop (even if two files in same location had the same name, just replaced)
2) Restarted computer and still got error message
3) Uninstalled all apple programs possible in the following order......itunes, apples software update, apple mobile device support, bonjour, and apple application support.....all performed using the microsoft control panel
4) put all the .dll files on the desktop in the trash and emptied (this is a step apple support did not recomment in their posted solutions but for a final try I wanted to delete everything apple).
5) Restarted computer.
6) Re-installed itunes from apple website
No error messages during re-install and was able to open shortcut in one try. -
Please help. I have been using itunes with my ipod nano for years. Several months ago I did a requested upgrade and have not been able to open itunes since. I get an error message that says that itunes was not installed correctly. Error 7 (Windows error 126) I have tried to uninstall all Apple programs and reinstall itunes several times and it doesn't work. I keep getting the same message. I am looking for a solution to get my library back so I can but more songs for my ipod.
I have same problem--did you ever find a solution?
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When opening iTunes on my new Windows 7 PC I continue to get the same messages, 'The program can't start because AVFoundationCF.dll is missing' and 'iTunes was not installed correctly. Error 7 (Windows error 126)' I've uninstalled and reinstalled many times to no avail, even tried it on a different user account and still nothing. I recently installed Panda Internet Security 2012 (about 12 days ago), initially iTunes worked fine as usual but within the last few days I've been unable to open it with the same messages appearing. I've read through some of these pages and tried everything that's been advised, uninstalling and reinstalling while internet and laptop security is swithched off, downloading tools to completely remove anything related to iTunes, tried it in Safe Mode, nothing has worked. I've also noticed that in the start menu when I click on iTunes, it says '(empty)' where it should have the logo and ability to start the program, does this mean it doesn't download + install properly each time I've tried? Any help would be enormously appreciated.
Doublechecking. Have you also tried the following user tip?
Troubleshooting issues with iTunes for Windows updates -
i downloaded newest itunes version and it would not install properly and now i can't open itunes. i have removed and reinstalled several times. i get error 7 (windows error 126) something about apple mobile device failed to start. what can i do to fix this problem besides restoring system to an earlier date
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
When i open itunes i get error 7 (windows error 998) and to re install intunes which i have tried 3 times
Please repair Microsoft.net Framework
iTunes for Windows: "Error 7" message when opening iTunes
http://support.apple.com/kb/TS3074 -
Just loaded latest iTunes update and now it won't open i get a message eror MSVCR80.d11 followed by error 7 Windows error 126, anybody help?
Hi Jeff,
see for your problem:
http://pcsupport.about.com/od/findbyerrormessage/a/msvcr80-dll-not-found-missing -error.htm
it worked for me.
Grtz -
trying to install the newest version of itunes on my pc and am getting "program cant start because msvcr80.dll is missing from your computer" reinstalling doesnt work. and then it says error 7 (windows error 126). Any help would be appreciated. Using Windows 7 enterprise on an hp Z600
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I was installing iTunes 11.1.4 and it was unsuccessful. I get the message 'Error 7 (Windows error 126). If I now try to open iTunes I get the message that 'MSCVR80.dll' is missing from my computer. Trying to download again has not solved the problem.
Troubleshooting issues with iTunes for Windows updates - MSVCR80
-
Did latest update for itunes and now can't open Itunes. Get pop of :itunes was not installed correctly.Please reinstall itunes. Error 7 (Windows Error 126). Have reinstalled various times and still can't open itunes. Please help.
Repair Apple Application Support.
START/CONTROL PANEL/PROGRAMS N FEATURES/highlight APPLE APPLICATION SUPPORT, then click the REPAIR button -
Ok so I went to update my itunes 9 to itunes 10.5 and now I get and error message "Apple application support was not found" error 2 (windows error 2) when ever I try to run itunes and iv been trying to fix this for like a month and let me tell you iTunes for windows is **** and I really want Icloud for my iphone 4 and yes iv tried uninstalling everything by apple in the correct order and reinstalling them after restart atleast honestly 20 - 30 times but nothing worked so if anyone can please help me I have windows 7 and a hp intel pentium computer
Install 7-Zip (free), or a free trial of WinRAR, and use one of them to extract the contents of the iTunesSetup.exe or iTunesSetup64.exe installer file, then try installing AppleApplicationSupport.msi as a standalone component. Even if it won't install you may get a more useful error message as to why not.
tt2
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