I cant operate my new ipod nano(the screen is locked)

I juz got a new ipod nano as a present.
But there is one thing keeps bothering me up2 now. I cant use my new ipod, cuz whatever i did to push the menu or center panel, the screen doesnt work at all!!
I reset and update my ipod accroding to what the website tells us, nothing got improved.
Anyone here met this problem before? please help me out here. Thanks.

i'm having the same problem...
the hold key is unlocked
there is a folder and an exclamation on the screen
the site tells us to restore the ipod
but neither this i can do...
the computer is not recognizing the removable disk and it seems like the ipod is not connected
i think that's because the screen is locked
what can i do??

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