I cant purchase an app with my credit card

I cant purchase an app with my iphone 5c afetr i have entered all the correct card info

If you haven't done that (these are user-to-user forums) then :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption

Similar Messages

  • TS1702 I purchased an app with my credit card now I'm unable to get anymore apps. Any suggestions?

    I purchased an app with my credit card now I'm unable to get anymore apps. Any suggestions?

    You haven't been making in-app purchases within the app, and nobody else has access to your account or iPhone and might be playing the game ? You can turn off in-app purchases on your phone via Settings > General > Restrictions. Don't know what you mean by 'why does itunes keep the available for other customers'
    Is this how you've been contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption ?

  • Purchase an app with company credit card

    My iTunes account has my personal credit card but I'm going to buy two apps for work and they will pay for them on their card. Is it alright to use their card in my iTunes account for the two purchases and switch back. The card is not in my name. If not, what's the best way to handle this?
    Thanks!

    As long as the company knows that the app will always belong to you, as it was bought with your account and you cannot share the app that they have paid for with anyone else in the company.

  • I have an iTunes gift card and I have redeemed it. However, I am unable to purchase things from the iTunes Store. How do I purchase an app with my gift card?

    I have an iTunes gift card and I have redeemed it. However, I am unable to purchase things from the iTunes Store. How do I purchase an app with my gift card?

    Very very likely that tax is applicable and tax is more than $0.01. You need to add a payment method for the tax. If you add a credit card, the girft card balance will be used up first.

  • I have always paid for apps with a credit card and now need to use an app store card but I can't get past the point where it keeps wanting my credit card updated.  And can't used the app card number.  Any advice???

    I have always paid for apps with a credit card and now need to use an app store card but I can't get past the point where it keeps wanting my credit card updated.  And can't used the app card number.  Any advice???

    I do NOT like using my credit card if I don't have to, and I went out of my way to go buy an Apple gift card, which I successfully redeemed into my Apple account. However, when I use the Apple "Cards" app, it will not let me use anything other than my credit card. I tried purchasing a card, hopefulling it would come out of my Apple store balance, but no such luck -- it came out of my credit card.
    Apple is becoming more like Microsoft every day.

  • Someone accessed my account and purchased an app using my credit card.  Can I cancel the purchase and charge to the card?

    Someone accessed my account and purchased an app using my credit card.  Can I cancel the purchase and charge to the card?

    Change your password.
    Alert your credit card company.  Discuss reimbursemetn with them.
    You can let itunes support know by clicking Support at the top of this page and then clicking the link under Contact Us.

  • How do I delete a credit card from my iTunes account without adding another one? My friend bought an app with her credit card and I no longer have the info but every time I try to download a free app (ex: Instagram, Twitter, vine etc.)it ask for the info

    How do I delete a credit card from my iTunes account without adding another one? My friend bought an app with her credit card and I no longer have the info but every time I try to download a free app (ex: Instagram, Twitter, vine etc.) it ask for the credit cards security code. I can not find a way to delete that cards info without adding another cards info.

    http://support.apple.com/kb/ht1918
    http://support.apple.com/kb/ts5366

  • HT201304 How can I purchase an app without a credit card?

    How can I purchase an app without a credit card?

    http://support.apple.com/kb/HT5552
    When you create an Apple ID for any of these stores, you will need to provide a payment method for purchases. The available payment methods vary by country, but typically you can use:
    Credit cards
    iTunes Cards
    iTunes Store Gift Certificates
    Content Codes
    Store credit (including Allowance Account balances)
    ClickandBuy
    PayPal
    In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros.

  • On the App Store I try to purchase an app with an apple card and it says purchase could not be completed?

    On the App Store I try to purchase an app with an apple card and it says purchase could not be completed?

    Hey Packerz48,
    Sounds like you might have an Apple Store Gift Card instead of an iTunes Gift Card.
    You can use your Apple Store Gift Card at the Apple Online Store or Apple Retail Store. iTunes Gift Card or iTunes gift certificates are for for purchases on the iTunes Store, iBooks, App Store, and Mac App Store.
    via: Redeem Apple and iTunes Gift Cards
    http://www.apple.com/gift-cards/
    All the best,
    Delgadoh

  • HT1311 How can I delete my account balance of 1.02 US$ (from gift card) so I can purchased new apps using a credit card. It always say that I need to consume the 1.02 $ finest before I can purchase new items

    How can delete my account balance of 1.02$ (from gift card) since I want to purchase new apps/items with my credit card. I can't use it anymore since I no longer have the code(lost it) and when I use my credit card, it always mention that I need to redeem the 1.02$ first before I can change to another form of payment

    Click here and request assistance.
    (66529)

  • TS3297 I can't make Purchases on iTunes with my Credit Card.

    I recently got a new Credit Card because the old one expired.  My account was set up so that I could make purchases with my credit card.  Now when I try to update my billing info with my new credit card info it says to contact iTunes support.  Thoughts?

    If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • I cant download free apps when my credit card limit is over?

    I am trying to download free apps, but my credit card limit is over... i can´t download??
    say that my credit card is invalid!!
    why??
    how i can remove this credit card and use free account??
    thanks!

    Is it an account that hasn't been used in the store yet then how did you create it ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
    then credit card details will need to be entered before the account can be used to download any item from the store.
    If you are being prompted to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
    If not then you will either need to enter credit card details (you should be able to remove them after entering them) or create a new account (and use the instructions on that HT2534 page when creating it). If you do create a new account and you want to use the same email address then you will need to replace it on that account first e.g. by tapping on it in Settings > iTunes & App Store on your phone and logging into it, via the Store > View Account menu option on your computer's iTunes or via http://appleid.apple.com
    Creating an account with 'none' :
    computer's iTunes : https://discussions.apple.com/message/24321860
    iPhone : https://discussions.apple.com/message/24700173

  • Can I buy an app with a credit card of other person who has his own id?

    I need to buy an app for my Iphone 4S but I want to do it with my brother's credit card, is this possible? he also has his own apple products and his own apple ID? this isn't a problem?

    Just have him purchase it as a gift for you.
    Or you add his CC info to your iTunes account.

  • Why i can buy apps with my credit card that I used to put when i created my iphone

    I had an iphone 4 and I create an ID Apple with all information even credit card number.I bought always an applications on my iphone.unfortunatelly I lost my iPhone and I bought a new one and i registered the new iPhone with the same ID Apple. Why i cant buy the applications???i read on the screen this sentence: this payment is not possible try with other one. But I have no  new credit card.So what can I do???

    you can try contacting itunes here http://www.apple.com/emea/support/itunes/contact.html

  • How to get free apps with no credit card (exitsing account)

    Hi all,
    I searched around and i couldnt find the awnser. Can someone tell me how to download the free apps for my iPod touch 4G. Ive seen other threads talking about selecting ''none'' from the list but its not their.
    Can anyone help me?
    Thanks Stevodoran,

    A couple of options:
    - Create a new ID especially for free apps.  See:
    Create an iTunes App Store account without a credit card
    - Purchase an Itunes gift cord or certificate and use that as the payment method for the existing account.

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