I cant receive calls!!!

I can not receive calls on my wife's cell phone. ATT should have support open 24hrs in general but especially this weekend. Any suggestions?

Unless you are connected to an available wi-fi network, or a 3G network when doing so, you can't place or receive calls while actively accessing the internet. You can receive a call while actively accessing the internet when connect to a 3G network, and you can access the internet during a call when connected to a 3G network. This is not supported with EDGE or GPRS.

Similar Messages

  • Why my iphone6 always cant receive call form other people? i am use the iphone in mainland china. it is my iphone problem or all the iphones have this problem in mainland. please answer me. thanks.

    why my iphone6 always cant receive call form other people? i am use the iphone in mainland china. it is my iphone problem or all the iphones have this problem in mainland. please answer me. thanks.

    Hello tashi1234,
    Welcome to the Apple Support Communities. If you are having an issues with the Phone app on your iPhone, the next step would be to restore the iPhone. The following will assist with backing up your iPhone.
    iOS: How to back up
    http://support.apple.com/kb/HT1766
    Once your iPhone is backed up then go through with the process of restoring the iPhone.
    iTunes: Restoring iOS software
    http://support.apple.com/kb/ht1414
    Regards,
    -Norm G.

  • I cant receive calls or texts

    I cant receive any calls or texts

    Hi JW9513,
    Thanks for visiting Apple Support Communities.
    If you're experiencing cellular or data connection issues, the steps in our iPhone hardware troubleshooting article can help:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    General phone and connectivity issues
    Call and connection issues
    First, see the iPhone Call and Connection Assistant for troubleshooting steps.
    No cell signal strength anywhere
    Verify that your carrier name appears in the status bar, at top left of the display.
    Turn Airplane mode on, wait for the to appear in the status bar, and then turn it off again.
    Reset Network Settings: Tap Settings > General > Reset > Reset Network Settings.
    If your iPhone is in a case, try removing it to ensure that the case isn't interfering with the cell signal strength.
    Contact your carrier to find out the following:
    If you are in an area with network coverage.
    If there is a network outage.
    The account is properly configured to your phone.
    Try to restore your phone and set it up as new.
    Best Regards,
    Jeremy

  • CISCO SPA122 with Skype, makes calls but cant receive calls!

    Configured SIP, Channel, and assigned Skype phone number to SIP, changed password and configured; seems pretty simple!
    Out going calls work well but can't call in. Skype logs show calls going to the number and being forwarded to the SIP.
    Nov 20, 2014,
    14:07
    From: +16509954758+16509954758
    To: +15594626288+15594626288 (forwarded: +99051000254482)
    Forwarded Inbound call
    $0.000 /min.
    0:00
    $0.000
    On the Calling phone, I can hear it ring twice then goes busy.
    I've tried picking up the SPA122 connected phone when calling but only get a dial tone.
    Any Suggestions besides contacting Skype?  Tried 4 times and they are clueless!

    I'm not author of the hint in question.
    Murphy's laws, Allen's Axiom (it's name is just unintentional coincidence with your name):
    When all else fails, read the instructions.

  • My iphone 5 cant receive calls

    i have turned of do not disturb what do i do

    Is the silent switch on?
    Is the volume up?
    Have you tried basics from the manual?  restart, reset, restore.

  • Can't receive calls after 3.0

    Guys,
    After upgrading to 3.0, my iPhone started to playing up! first I cant receive calls normally however, I got full signal. Second, If I call someone and the he tried to call me back, at this case I can receive the call... strange!!!
    I'm with Optus Australia and the iphone is just brand new.. Any help??

    Hi, hunn. 
    Here are the best two articles that will walk you through some troubleshooting steps for this issue.
    iPhone: Troubleshooting a cellular data connection
    http://support.apple.com/kb/TS3780
    iPhone: Troubleshooting No Service
    http://support.apple.com/kb/ts4429
    Cheers,
    Jason H.

  • Why Can't I Receive calls on my phone

    hi i need help as i cant receive calls on my phone and its been like this on the last couple of phone that i have had which were the same as it was happening on them as well as a lot of other things

    I don't think a smudge on the screen and incoming calls are in anyway tied together.
    You have a problem with your SIM or network. Something is not putting the calls through to your handset.
    You need to call Orange and have them ESCALATE this isssue up to RIM's level two tech support.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • 3Gs cannot receive call - special incident

    My 3gs has this problem occurred on the 3rd day. Hence i did a restore and the problem went away. However, this problem came back after one week.
    I can still make calls, once i made any call, i can receive call straight, after awhile it came back again( cant receive call ).
    I've tested with another sim card, it proven it's the phone.
    I need a solution for this, dun wanna do a restore every now and then.

    Hi,
    I have the same problem, this maybe a coincidence but my battery level started to fluctuate late one night, not thinking anything of it i charged my 3GS up and from full battery it lasted about 4-5 hours the next day with no calls. That night i noticed i was not receiving any calls, i can make calls but no incoming, after playing around by swapping sim cards etc i found it was a problem with the phone. (all night the phone was pretty warm too). After sometime i found that turning on 3G it would receive incoming calls, turn off 3G it would not, i know it is not a reception problem because there is an orange mast at the end of my road and the phone is showing full signal. I never had 3G turned on before so it must be a bug with the phone. The phone is 3 weeks old.
    iPhone OS 3.0.1

  • I have tried to restore my old iPhone 3, but when i tried the itunes logo and a pic of a USB cable have come up on my phone and now i cant do anything with my phone.Any ideas how i can fix this? I can make/receive call. iPhone 3GS, iOS 3.1.2. Thanks

    I have tried to restore my old iPhone 3, but when i tried the itunes logo and a pic of a USB cable have come up on my phone and now i cant do anything with my phone.Any ideas how i can fix this? I can make/receive call. iPhone 3GS(Ireally don't remember if it's a 3G or 3GS), iOS 3.1.2. Thanks for your help

    please help me!!!

  • HT204380 i cant receive my Face Time Notification i only see the missed call afterwards  why is this?

    i cant receive my Face Time Notification i only see the missed call afterwards  why is this?

    If it wasn't purchased in the Middle East, try checking Settings, then General, the Restrictions and make sure FaceTime is not turned off. Also, you know that FaceTime does not have its own application, but is accessed from the Contacts application, right?

  • Cant make / receive call & sms

    Im having problem with making calls & receiving calls.
    *im using iPhone 4 (GSM), iOS 5.0.1, Carrier is Maxis (Malaysia)
    When i make call,
    the receivers' phone will rings, but when they answer, my iPhone is still showing "Calling..."
    then when i press "End Call" the Phone App will hang (forever until i quit it from multitasking)
    but the iPhone is actually still working, Wifi, Safari, Bluetooth all ok...
    On receiving part,
    people can call me with dialing tone,
    but my iPhone 4 just never ring~
    On SMS,
    worst~ cant send, cant receive!
    I backed-up, restore, & restore from backup (for data)
    it solved the problems, but few days later, it happens again.
    I've checked other users with different phones, same area, same Carrier, no problem.
    Any1 got any idea?

    Dear All,
    Recently i found my iPhone 4 is working fine when i turned on both the
    - Cellular Data &
    - Enable 3G
    Now is still working fine.
    Apple, i think this problem should be resolved early lo~

  • With full reception I cant send/receive texts or make/receive calls

    This started 2 days ago randomly, even with reception I cant send or receive or make or receive calls. It doesnt happen all the time, but very frustrating. I phoned vodafone and they suggested a network reset, doesnt help. I also tried taking the sim out and putting it back again. Nothing works! Any ideas?

    Can you dial *228 option 1 and reprogram the phone?  If that also kicks you out, you may want to take the phone to your nearest Corporate Verizon store or call Customer Service if you have another phone that's working correctly.  There may be an outage in your area or something similar going on at Verizon's end.

  • My sound button cant function even the sound also not sound but when i received call, it do ring..just when i try to play utube or play music it will never have sound...please help me. now i'm using ios7. It just recently happened.

    My sound button cant function even the sound also not sound but when i received call, it do ring..just when i try to play utube or play music it will never have sound...please help me. now i'm using ios7. It just recently happened.

    Hi hayscart,
    This article contains steps to try when you are having trouble with the iPhone's speaker:
    iPhone: Can't hear through the receiver or speakers
    http://support.apple.com/kb/TS1630
    Cheers,
    - Ari

  • So my iphone 4 that is using ios5 keeps freezing when i want to dial, or receive call. i can use all my other apps but cant use the phone to call because the freezing problem. i know some people that are having the same problem too. what can i do?

    so my iphone 4 that is using ios5 keeps freezing when i want to dial, or receive call. i can use all my other apps but cant use the phone to call because the freezing problem. i know some people that are having the same problem too. what can i do?

    I got the same problem. The percentage of getting this problem is around 10% of all my dial/receive calls.
    The problem usually appears when I receive calls. The phone app will freeze, and I cannot dial or receive calls even I closed the phone app, however, most other apps work properly.
    Once this problem happens, I will not be able to turn off the phone by holding sleep button, the only way I can get rid of it is holding sleep and home button at the same time to reset the iphone.

  • Cant make or receive calls on iphone 5c

    Hi I cant make or receive calls on my iPhone 5c pay as you go. I have a network and can use iMessage etc but no calls. Also when I try to activate the SIM the serial number is not recognised. Please advise

    When the SIM card became activated have you since rebooted be device ? 
    Have you you tried a network reset on the device ? 
    Settings>General>Reset>Reset Network Settings.   You will need to put back your wifi passwords after doing this.
     

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