I cant receive emails, is this a problem with using a Blackberry?

My emails are not filtering through to the 'mail' application on my mac.
I use Virgin, also have a blackberry. I can get the emails from the Virgin site, the emails are coming through on my blackberry.
I can send emails from 'mail'
The error is - The mail server denied access to the account "xxxx" because an administrator or other mail client was using it when Mail tried to log in. Please try again later.
The server error encountered was: user mailbox locked
When I look at connection doctor the error is POP account failed, please make sure user name and password are correct.
As far as I am aware I have not changed anything.
I have been told that the blackberry might not be logging off?
Has anyone got any answers please?

I am having this issue as well after upgrading to 5.0.1

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my ipad 2 is less than a year old. I do not know what operating system it has.

Hi,
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