I cant receive text messages from iPhone users to my android phone

I recently purchased a Samsung Galaxy S5 after owning an iPhone 4s. All my contacts transferred but now I can't receive text messages from iPhone users to my android device. I read that I have to make sure that my Apple id is totally deleted. How do I do that?

See this from Apple Deactivating iMessage - Apple Support

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  • How do I remove or unregister my iphone. Changed to Samsung s4 and now cannot receive text messages from iphone users. Pls help

    How do I remove or unregister my iphone. Changed to Samsung s4 and now cannot receive text messages from iphone users. Pls help

    http://support.apple.com/kb/ts5185

  • I switched from the iPhone to an android and cannot receive text messages from iPhone users. any solutions?

    I switched from an iPhone to an android and cannot receive text messages from iPhone users. Any solutions?

    Call AppleCare and ask them to deactivate iMessage. It might take awhile to become effective.

  • I can't receive text messages from iphone users

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        Hi Kessler,
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  • TS5185 Hello I bought a different phone and no longer have th iPhone, but I can not receive text messages from iPhone users what can I do, since I don't have the phone

    Just bought a new Galazy phone, and I can not receive messages from family and friends that have an Iphone, and I no longer have the phone.

    Contact Apple Support to deactivate iMesaage: https://www.apple.com/support/appleid/contact/

  • I can't receive text msgs from Iphone users-what gives?

    Hi,  I have had this issue for weeks.  I have been trying to find a solution through t-mobile but so far I still can't receive text messages from Iphone users. It is across the board.  I know about 5 people with Iphones and I can't get text messages from any of them.  Does anyone know why?  By the way, they all can receive my text msgs, no problem, but I can't receive theirs.  Is it because I don't have internet service on my blackberry?  But my friend who has an old Nokia phone with no internet capability receives texts from Iphone users, no problem??  Please help.  
    Thanks! 

    Sounds like you are on the right track. But dealing with carriers is, well, frustrating at best. And inconsistent. If you get a CSR that says they can do nothing. Hang up and call back...until you get someone who can really help.
    And maybe try different paths into support -- for instance, on the BIS login page for VZW, there is a number listed there that is different than any other of their support numbers. I had a problem with BIS once, called there and they got it fixed within 5 minutes. My account rep and other CSR's had been telling me that there was nothing they could do. So persistence wins out.
    Best.
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • I upgraded from Iphone4 to Galaxy S4 and not receiving text messages from Iphones.

    I upgraded from Iphone4 to Galaxy S4 and not receiving text messages from Iphones.I went to https://supportprofile.apple.com/MySupportProfile.do and unregistered my old iPhone to resolve the issue. It's been one day and I cannot recieve text messages from Iphones

    Verizon wiping out old phones would have nothing to do with it. The phone is no longer associated with the number, so wiping the phone would have no effect. It is your Apple ID which is the problem. You have iMessage turned on for your Apple ID. iPhones which have your Apple ID associated with your contact will send texts to your Apple ID, not your phone #. If you have another Apple device which can use iMessage, you could turn off iMessage in that device, but as long as your friends have your Apple ID associated with your contact and you have turned on iMessage in an Apple device and never turned it off before switching from an Apple device to another platform, you will have this problem.
    You can bet that Apple will not address the problem, as they don't see it as a problem if someone is using a phone other than an iPhone. Apple expects no one will ever switch away from an iPhone once one has been used. Therefore, no problem for them to address.
    The problem lies with Apple wanting their users to go through yet another proprietary interface, iMessage, which the MAJORITY of all smartphone users do not have access.

  • Had an Iphone 4s and switched to a Samsung Galaxy s4 and now cant receive text messages from people with an iphone

    Had an Iphone 4s switched to samsung galaxy s4.  Now I cant get text messages from people with Iphones.  Need help.  Starting to get extremely mad and upset with apple products.  HELP PLEASE

    Speak with an AppleCare advisor either over the phone or by chat.
    They will remove your phone number from the iMessage system. That's it! Otherwise after 45 days your phone nymber will automatically be removed from the system. Now or later, it's your choice.
    http://www.apple.com/support/contact/   (choose Get Started)
    Cheers!

  • Disable iMessage as can't receive texts from iPhone users on new Android phone

    I have done everything I can find online about this:
    Deleted/unregistered the device from my profile
    Changed my password
    Changed the number to 000000000 on my iPhone
    Switched iMessage off on my iPhone
    Deleted the device from my iCloud account.... HELP.
    When I call apple I can't speak to someone it says I need to pay £25 as I do not have cover. Really?! Is there another number I can call? Any help appreciated. Will it work eventually? I have waited a week and still can't receive text messages from my husband on his iPhone. It's driving me mad! I love my new Android phone (LG G2) but this is so frustrating.

    Hi zara343, I had a similar problem. I have a iphone and my daughter changed from iphone to android. We couldn't receive text messages to each other, she had no other problems with her other contacts, just mine. It was driving me crazy. My phone kept recognizing her android as an iphone. Yes I turned iMessage off and yes I could receive my daughters messages, but my two other daughters and a few friends had iPhones, so I didn't get their messages. My problem is now fixed, I tried to send a message to my daughter and it came up undelivered, so I pressed the red exclamation mark to the right of  the undelivered message and it gave me the option to try again, send as a text message or cancel. So I pressed send as a text message and my daughter received it, I tried again and message undelivered, so again I pressed the exclamation mark and went through the same process as before. I thought what a pain but did a third and now my iphone does not recognise her phone number as an iphone. So your husband would have to do this with his iphone and I am confident it will work, and me as an iphone user can keep iMessage switched on. Hope this helps.
    Message was edited by: Hoot hoot

  • Cannot recive message from iphone users on my new phone

    I updated to an android based phone and now I cannot recive text messages from anyone who is using an Iphone.

    If you had done a forum search before posting, as suggested, you would have found hundreds of posts with this same subject. Call Apple and they will help you over the phone.

  • I CAN NOT RECEIVE TEXT MESSAGES FROM IPHONE

    hello everyone,
    i am travelling in South america.
    with an iphone with a belgian number. My girlfriend is staying in the US for 6 months
    with a US number. Both numer i use are correct.
    I Can send her messages, she gets them. But i can not get her answers. I do not receive her text messages.
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    I Can send the text messages but stil dont get her answer.
    sometimes it works but 1 out of the 15 times.
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    kind regards,
    john
    Message was edited by: Henri-johnhermans

    Henri-johnhermans,
    The article linked below details a number of troubleshooting steps that can help restore your ability to reliably receive messages.
    If you can't send or receive messages on your iPhone, iPad, or iPod touch
    http://support.apple.com/en-us/HT204065
    All my best,
    Allen

  • I've switched to galaxy note 3 and I cannot receive text messages from iphones. I can send but cannot receive. Apple wants to charge me to get help.  Can anyone help?

    Help

    Ok, all of your posts with "solutions" to the problem are great but many are incorrect and pointlessly excessive. All you need to do is simply follow these steps and there will, usually, be no actual NEED to contact AppleCare tech support:
    1. Turn off iMessages on your mobile device that you are getting rid of.
    2. (For some situations) Step 1, normally, will deactivate your number from the messaging database that Apple keeps. But, you have to actually TURN OFF iMessages. Otherwise, if you no longer have the iPhone or other Apple mobile device THEN call AppleCare tech support and let them know that you simply need them to De-Register the phone number associated with your Facetime and iMessages accounts.
         ***There is no need to reference the article TS5185 as they will simply do what you ask them to do so long as your word it right and don't make them have to probe and fish for more details. I repeat...."De-Register your phone number associated with your Facetime and iMessages"
    3. Have your friends and family members that are using iPhones delete any and ALL previous conversation threads that they have from texting/messaging you saved on their iPhones.
         ***This is important because Messages remember where they originated and will always attempt to go back there even if you are trying to get texts to show on a new Apple device, like an iPad.
    4. If you are attempting to get Messages on two Apple mobile device then follow steps 1-3 and then verify that all of your mobile devices have the EXACT same Send & Recieve settings. Once that has been established you can then initiate a conversation on either mobile device and you will be able to see the conversation take place on both devices.

  • Received text message from yahoo user??

    Has anyone ever received a text message identifying themselves with a username from Yahoo messenger?  

        Hi bayleeann!  Yahoo Messenger is a cool messaging application!  Here's a link that explains what you're receiving on your device: http://yhoo.it/PLRAIJ  Hope this helps!
    AnthonyTa_VZW
    VZW Support
    Follow us on Twitter @VZWSupport

  • 3GS receives text messages from IPhone 4, but not pix or video

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    I just downloaded IOS5 today.  My wife and granddaughter have not done it yet.  However this problem existed before IOS5

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