I cant redeem the itunes card i just bought, what do i do?
when i bought some itunes card form that store they were still in the case , but now it wont let me redeem it saying it isnt valid. i checked it to make sure that i typed it in right and i did but wont work. what do i do? i spent $30 dollars for the 3 $10 ones
If this page doesn't help then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
Similar Messages
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TS1292 i have tried to redeem my itunes card i just bought and the code says invalid
i need help redeeming a itunes card that i just bought, itunes says the code is invalid
Make sure you're using the correct code. For most iTunes cards, the code is under the scratchoff area on the back of the card. The support article from which you came:
http://support.apple.com/kb/TS1292
has additional suggestions. If you can't get the card to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
Regards. -
What can i do if i cant redeem my itunes card. It shows there "not properly activated"
I tried to redeem my itunes card. it shown "not properly activated". What should i do?
If the store that it was bought from is close by then you could try going back and asking them to activate it properly. If it's not, or if they can't/won't, then try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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Does anyone know how to redeem an iTunes card that was wash and it only has 13 numbers left?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I flight from Germany to Austria Wehre i bought an iTunes Car but my iPad iTunes Store is from German and the Card ist just for Austrian iTunes Stores what can i do?
iTunes gift cards are only valid in their country of issue - so Austrian cards can only be used in Austria on Austrian iTunes accounts. Do you know anybody in Austria that you could sell or give the card to ?
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Question~
I am currently using a Credit Card for payment methods on the ITUNES store. But my sons are now using it also, so my husband thought it would be best to delete the card and buy ITUNES gift cards instead so we dont have to keep loading this card. But it's not deleting my information. I redeemed the cards already and says that I have a balance on my account. But when we try to purchase something it takes me to the billing screen and it says there is an issue with a previous purchase because the card was declined! What do I do?? Someone please help. Thanks so much!Remove the invalid credit card.
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I havent used it to buy anything yet... and i dont wanna waste my money. Can anyone help??
Thanks for your advice, I went to the apple shop today for a face to face meeting with a tech and he checked everything and could not figure out why I was having this problem so we decided to give up on that account and create a whole new one for me using a different email address.
Now I can download apps on both my iPhone and ipad2.
If anyone is reading this in Brisbane Australia go to the Chermside apple shop and ask for Wade. He was fantastic!
Jan -
Since downloading itunes 10.5 i cant access the itunes store. how do i fix this?
Since i dowloaded itunes 10.5 i cant access the itunes store.It justs freezes halfway. Can anyone help me?
My issue was a conflict with Xeno Pro network card. Had to update to beta level drivers for 64bit Windows 7 to resolve.
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actually i have a apple account without credit card in usa i have just got a itunes gift card from an application so can i redeeme the gift card without credit card????
Yes you can redeem the card if it is a U.S. gift card, you have a U.S. based iTunes account and if you are using the U.S. stores on the iPad.
On the iPad - Swipe to the bottom of the screen in the App Store or in iTunes and tap on Redeem. If you are using iTunes on your computer, you should see Redeem under Quick Links (i think that is where you will see it) after you sign into the store. -
I have just redeemed an iTunes card, but my balance does not change
I have just redeemed an iTunes card, but my balance does not change to $15.00, but instead changes to $00.01 cant figure it out, did i waste money????
And you didn't owe iTunes anything or have pre-orders ? If you can't find where the money went then try contacting iTunes Support and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I was trying to redeem my iTunes card and cannot be process at this time try again later...Its been like that more than an hour now
It should keep asking for the password, because it's trying to check for purchases... As soon as you login, it will see you have pending downloads and create the downloads section on the left below Purchases under the Store section. Then it will start the music downloads there, as they will be listed one below the other.
You could just try to check your account balance or view your account and that will trigger a password request too. You can just click on that and say that now iTunes keeps asking for the password and ask him to help you with that. Trick would be to interrupt him so that he carries on with another task after, so he doesn't notice the download. Or you carry on with email or browsing which you were "busy" with when iTunes interrupted you for the password (stupid iTunes) -
I just redeemed an itunes card how do I know what my balance is for my account
I just redeemed an itunes card how do I know what my balance is for my account
If you are on your computer's iTunes and you are signed into your account then it should show at the top of the iTunes store pages next to your account id - or you can log into your account via Store > View My Account (Store > View My Apple ID on iTunes 11) and it should show on the top section of the screen that you are taken to.
On an iPad, iPhone or iPod Touch it should show on, for example, the bottom of the Featured tab in the App Store app or the Music tab in the iTunes app next to your id. -
I have just redeemed an iTunes card and I show a balance beside my name in iTunes store. When I click on the song it keeps asking me for my credit card instead of using the balance in my account.
Hi Joycekk,
If you have a question about the billing process on the iTunes Store, you may find the following article helpful:
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
Regards,
- Brenden -
HT1541 I redeemed a Itunes card & the amount was not transfered to my acct.
I redeemed a $15 gift card to my acct - code #XXWMB8HKVK3DRV86 & it was never posted to my balance.
Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful. -
I've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all?? plz help me
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.
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