I cant remember any of my itunes log ins
I set up an iTunes account and my fathers iPod a year ago and he has changed laptop and i can remember any of his log ins i have tried the emails address i though i set the account and £25 gift card to but can not get logged in or reset the password. if there anyway to get this information from the ipod shuffle? please
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions.
Similar Messages
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Cant install any version of itunes on windows vista, does anybody know of a fix?
cant install any version of itunes on windows vista, does anybody know of a fix?
Since you don't say why it won't install, here is what I have found to work on a Vista machine, 32-bit:
Download but do not install iTunes file from Apple site
Stop anti-virus and firewall
Restart computer
Login as Admin
Run iTunes installation
Turn anti-virus and firewall on
Restart and login as regular user
Vista likes to leave a lot of installers running in the background even when they finish and that interfers with the iTunes installer. -
My ipod has been disabled as I cant remember the passcode . When doing a restore on I Tunes it will only update and restore , the update doesnt work as the phone is locked and I need a passcode. I have tried the other way which is to hold the sleep/wake key and home key together for 10 seconds but as soon as you plug it inot the pc the ipod boots up so this method doesnt work either . Very close to usin it as a brick , any suggestions ?? Thank you
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Dry another cable
Next try on another computer.
Last
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
iunes get opened in my pc which has xp but i cant open any page in my itunes everything is blank...
any ideas???Hello, Hasya.
Thank you for visiting Apple Support Communities.
If you experiencing issues with a blank iTunes Store, I would recommend the steps in the article below.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Cheers,
Jason H. -
I have lost access to about 36 hours of music and can't get any help from itunes, any suggestions?
HelplessGG wrote:
I have lost access to about 36 hours of music
Download Past Purchases > http://support.apple.com/kb/HT2519
HelplessGG wrote:
...can't get any help from itunes, ...
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Suggestion:
Once you get this resolved... Create and Maintain a Backup of iTunes.
> http://support.apple.com/kb/HT1751 -
Hi, i cant remember any of my security questions, what can i do?
I cant remember my security answers
You need to contact Apple to get the questions reset, which can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submitting this form.
(95954) -
HT201413 i cant remember my security answers, to log onto iTunes.
I typed in what i thought was my answers but they arent working. i bought a new macbook and can not purchase anything, can anyone help me either reset them or figure ut how to get past this?
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(76222) -
hi
i have a laptop with windows 7 my phone is an i phone 4 i have installed itunes on my laptop i can download all the free apps but when i double click them
in my library none of them will open my apologies im not very computer savvy thanks for any help you can giveHi petemack,
iTunes on your Windows machine allows you to sync and organize your iOS apps. The apps themselves can only be run from an iOS device, such as on your iPhone. You may find the following article helpful:
iTunes 11 for Windows: Sync and organize iOS apps
http://support.apple.com/kb/PH12315
Regards,
- Brenden -
can anyone help
ocbrandis,
Oh no! I'm sorry to hear you no longer remember your password or My Verizon information. It's important to get it back. What device model do you have? The phone number can be found in device information. If you don't recall or cannot find device information, please send me a direct message.
AdaS_VZW
Follow us on Twitter at @VZWSupport -
I'm trying to sync a new iphone 5 with my older mac, but have spent 2 days waiting for system updates to be told the digital signature is damaged.
what can I do to fix, or upgrade this?Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later (free download from www.itunes.com/download) -
Cant add any file to itunes from media player
i have tried dragging songs into library and tried using the add to library option and nothing at all happens, the songs play fine in media player... please help!! very frustrated
I assume that you mean the Windows Media Player.
Well, if those files are in .wma format, AND also Protected. Then iTunes can't handle them. Unprotected .wma files can be imported/added to iTunes - however iTunes needs to convert them to either .mp3, aac, aiff or apple lossless. (Depending on your import settings) -
is it true this is going to cost me 100 bucks and a week
You can call Apple Support to see if they still have disks for your system. if not, and you have 1GB or more of memory, it would be cheaper ($20) to upgrade to OS X 10.6 Snow Leopard, which is available from the online Apple store (In US call 800-MY-APPLE) or you can order online from the online Apple store.
If you want to get a set of OS X 10.5 disks in the used market, they are expensive. Don't buy a set of gray-faced disks for another system, as those are locked to the system type they are delivered with. I'd stick with the black-faced retail disks (but not the black face upgrade disk, as that requires OS X 10.4 to be on your system). -
My iphone got locked and it says i need to plug it into itunes. But i cant find any info on itunes on how to unlock it, what do i do?
See here: http://support.apple.com/kb/HT1212
Don't let them touch your phone again. -
How do i use my ipod touch if i cant remember my password
How do i use my ipod touch if i cant remember my password
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808 -
i cant restore my ipad because i cant remember my password thats why im trying to restore it any ideas how to get round this
You will need to restore using Recovery Mode. You can read about it here.
http://support.apple.com/kb/ht4097
Or you can follow these instructions.
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad.
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