I cant remember my passcode and ipod is not connected to wifi

I can not unlock my ipod and ipod is not connected to wifi

Connect the iOS device to your computer and restore via iTunes. Place the iPod in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Backing up, updating, and restoring iOS software

Similar Messages

  • My daughter cant remember her passcode, and she has never synced it.  Is there any way to restore without losing all the apps and music?

    My daughter can't remember her passcode, and she has never synced it.  Is there any way to restore it without losing all the apps and music that were downloaded?

    If you can't remember the Passcode, you need to restore the device from the computer it was last synced with.
    Follow the instructions for putting the device in recovery mode >  iPhone and iPod touch: Unable to update or restore
    If you are a resident of the U.S., have iTunes 10.3 or later installed, and iOS 4.3.3 or later, can re download iTunes purchases for free.
    So retore the iPod, then re download the iTunes media.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Cant remember my passcode and cant get the phone to sync to itunes

    I cant remember the passcode to my iphone 4s and I can't get it to sync to iTunes to reset it either

    Hey nickynackynoonoo,
    Thanks for the question. The following resource provides troubleshooting information if you are having issues with your passcode:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/HT1212
    If you have never synced your device with iTunes, or you do not have access to a computer
    If you see one of following alerts, you need to erase the device:
    "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
    "You haven't chosen to have [device] trust this computer"
    If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    Alternatively, place the device in recovery mode and restore it to erase the device:
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the Connect to iTunes screen.
    5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
    Thanks,
    Matt M.

  • Restored Ipod will not connect to Wifi but all the other devices in my house do.

    I restored one day to factory setting cause i wanted to delete all my junk and so when i got home it would not connect to wifi. Before I restored the wifi my ipod worked fine but now i cann't connect. Please help me I have tried everything and am getting really frustrated.

    Does the iPod connect to other networks?
    Does the iPod see the network?
    Any error messages?
    Do other devices now connect?
    Did the iPod connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • Suddenly today both my iphone and ipad will not connect to wifi.. I have never had any problems before.  Please help.  Should I reset all my settings?  Should I reset network settings?  What should I do?

    my iphone and ipad will suddenly not connect to wifi....
    Never had any problems before?
    Should are reset all my settings?
    Should I reset all network settings?
    Please help!

    With any wi-fi network or with your wi-fi network?
    If your wi-fi network, try resetting the wireless router and modem. Disconnect the wireless router from the power source followed by disconnecting the modem from the power source. Wait a few minutes followed by re-connecting the modem to the power source and allow the modem to completely reset before re-connecting the wireless router to the power source and allow it to reset with the modem before trying again.

  • Lost passcode and iPod restore not working?

    I recently changed my iPod passcode to stop my brother interfering with my iPod. I then forgot what it was. So I looked online and was told how to restore my iPod. So I did. iTunes says it's restoring and all, and says it's complete but my iPod is still the same. Still has a passcode and all my songs. Why isn't it working?
    *And is there a file somewhere in my computer telling me what it is? Like I've heard about.*

    Welcome to the discussions,
    I guess you restored from your backup and did not set it up "as new ipod". The settings for your passcode are stored in your backup as well. You will have to sync your music and data back after your ipod was erased. So be sure to transfer your purchases before.
    Backing up and restoring: http://support.apple.com/kb/HT1414

  • IPod and iPod shuffle not connecting to PC b/c of USB ports

    My dilemma is that my PC doesn't like to recognize my 2nd gen. iPod or my 512MB iPod Shuffle in the USB ports. Whenever i connect them it says "Hi-speed USB device attached to non-Hi-speed USB Hub." Obviously the problem lies in the PC, but it always used to recognize the iPod and now it won't. I am curious if anyone knows what the problem may be (with the exception of getting hi-speed USB ports) if they could help me out please!

    I've been an Apple supporter long enough to be labeled a fanboy by some, but I've seen their software quality control fall off a cliff over the last year, culminating with anything and everything related to iOS 8 and Yosemite. This release has been an utter failure. And I'm not referring to short term lapses like the calamitous iOS 8.0.1 upgrade that virtually bricked people's iPhones, since at least that was corrected in a relatively short amount of time. I'm referring to virtually every tent pole feature that hasn't even remotely worked as promised: iCloud Drive, iCloud Photo Library, Handoff, phone calls on Mac, AirDrop, etc. And now,. something as simple as recognizing a current generation iPod in iTunes. And that's not to mention the aforementioned software's impact to boot times on the Mac and battery life on the iPhone. It's sad and pathetic.
    I may not have much of a choice when it comes to computers and smartphones, since everything else on the market is far worse, but I will not be spending another dime on this company's products or services until and unless they clean up their act.

  • Why is my camera and ipod touch not connecting to my macbook pro?

    My computer is not recognizing my camera and ipod are connected by the usb cable.  But when I connect a usb memory stick it does come up on the desktop. Originally when I bought the computer in May 2011 the ipod touch did work.  I am wondering if I accidentally touched something to make it not work and how I can fix it to make it work again.

    Please detail all you have done to resolve your issue.  Need this information so that the users can avoid the "been there, done that" scenario type responses.  This is to avoid repeating the troubleshooting you may have already tried.  Thank you.
    Have you tried any of the following?
    http://support.apple.com/kb/HT1411 Apple Portables: Resetting the System Management Controller (SMC)
    http://docs.info.apple.com/article.html?artnum=2238 Resetting your Mac's PRAM and NVRAM 

  • Ipod will not connect to wifi

    My ipod touch has stopped connecting to my home network. The network name appears in the list and the ipod tries to connect but the circular animation continues to play to the left of the network name. When I change the ip address to static and enter the numbers manually I get a tick appearing next to the network name but no connection. I have updated all software and gone through the apple troubleshooting guide to no avail. Any sensible suggestions?

    Does the iPod connect to other networks?
    Does the iPod see the network?
    Any error messages?
    Do other devices now connect?
    Did the iPod connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • I just bought an iPad 2 and it will not connect to wifi. I can't connect it to itunes because i don't have a laptop. It says it can't connect to my wifi but the password IS right. Help!!!

    I bought a wifi ipad2 recently and I can't get passed the set up screen. It will not let me connect to my wifi initially? I have the correct password. someone please help!!

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130?tstart=60
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • My ipod will not connect to wifi. I have put in the correct password and every thing is fine but it will not connect to it. A screen pops up saying wifi is not connected. What do I do?

    ..

    Does your iPod see the network that you are trying to connect to? Do you have the white bars indicating that it sees a WiFi network?
    If so, the first thing you can try is to reboot your router. Unplug it from the power source and then plug it back in and try to connect again.
    Try turning WiFi off and then on again. Restart your iPod as well.

  • I have updated itunes but now phone and ipod will not connect to pc - message reads apple mobile device service not started

    i have updated itunes and cannot connect devices - apple mobile device service not started?

    Hello there, mikemason5.
    The following Knowledge Base article provides some great troubleshooting recommendations:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • 3rd gen Ipod will not connect to wifi

    It says "unable to join the network ___". I have connected to this network before, a million times. It will connect for 2 seconds then not work.

    As long as you are 100% positive you are entering the password in correctly, try resetting your router by unplugging it for about 30 seconds.  It wouldn't hurt to also reset your network settings on your iPod Touch.  To do this, head to Settings -> General -> Reset -> and tap Reset Networking Settings.
    More troubleshooting can be found in this  support document.
    iOS: Troubleshooting Wi-Fi networks and connections
    B-rock

  • WiFi is not working after iOS6 update. iPad and iPhone will not connect to WiFi.

    After updating ios6. My iPad (new iPad) and iPhone 4 both stopped connecting to my wifi. I have never has connection troubles with wifi.

    I had the same issue before. But not any more....
    Step1: Turn off your phone.
    Step2: Unplug the router from supply.and turning off is different. So unplug it.
    Step3: turn on router and phone back.
    Try connecting now; which should work ....
    This fixed my phone
    Check it out.....

  • TS1849 My iPod is not connect to wifi (unable to join the network)

    Please help me fast 

    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    iOS: How to back up your data and set up as a new device
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

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