I cant remember my passcode to get on phone and now it says i have disabled it what can i do to sort it cant get onto my phone at all

i have disabled my phone how do i get it off cant get onto my phone at all because i need to put a passcode in and wont accept the one put in and now i have disabled it dont know what i can do to sort it out

Hi Yvonne230,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots. 
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212?viewlocale=en_US
Cheers,
- Judy

Similar Messages

  • HT201365 My wife can't remember her passcode and now it says it is disabled! What to do?

    My wife can't remember her passcode and it says her phone is disabled! How do I bypass the passcode

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • Well i set a passcode on my iphone 4 and ive forgotten it i have no idea what to do and i only just got this phone plus i dont want to do these bypassing with emergancy call just in case i get it wrong plz help (urgent)

    well i set a passcode on my iphone 4 and ive forgotten it i have no idea what to do and i only just got this phone plus i dont want to do these bypassing with emergancy call just in case i get it wrong plz help (urgent)

    If you set the phone to erase on 10 failed passcodes - then just keep typing and it will wipe itself. 
    Otherwise I believe you can set it to recovery mode and restore etc.. via iTunes...  There is no easy way as the passcode is designed to protect the phone exactly against what you are trying to do now...
    http://osxdaily.com/2011/01/08/iphone-recovery-mode/
    Others may have some additional tips !
    Sorry for the probs you are having...
    Regs Neil

  • HT1212 i changed my password to get into my ipod and now it says ipod is disabled connect to itunes i cant get pass that .... can you help me re boot my ipod?

    i forgot my password to sign on my ipod and now it says ipod is disabled please connect to itunes. however, it wont letme pass that screen. how do i reboot this ipod?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • My ipad mini is not connecting to the wifi network. I have the correct network and password chosen, but the message I get is that "unable to join". I have reset my ipad and it still says the same thing.  What can I do about this.

    My ipad mini is not connecting to the wifi network. I have the correct network and password chosen, but the message I get is that "unable to join". I have reset my ipad and it still says the same thing.  What can I do about this?

    Hey Dr kris,
    Thanks for the question, and welcome to Apple Support Communities.
    I understand that you are having issues connecting to Wi-Fi networks with your iPad mini. The following troubleshooting assistant may lead to a resolution:
    Apple - Support - iPhone - Join a network Assistant
    http://www.apple.com/support/iphone/assistant/wifi/
    For more in-depth troubleshooting, refer to the following article (refer to the "Unable to connect to a Wi-Fi network):
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    Thanks,
    Matt M.

  • If i had a crack ipod touch and went in to the store to get it fix but end up paying a 100 dollars for a new one and now the battery usage is no good what can i do

    im trying to figure out wat can i do about my ipod i got some months ago from the apple store i had a new one and crack the screen went in to the apple store to get it fix but ended up having to pay a hundred dollars to get a new one now this one shuts off to the home screen when using it and the battery keeps dieding.

    Enter the SN of the iPod here to check for warranty:
    Apple - Support - Check Your Service and Support Coverage
    If not under warranty you will have to pay the $99 again for a replacement.
    The AppleCare for your phone does NOT cover the iPod.

  • HT1212 I have a new iPhone 5c, I have an old iTunes acct. had to reset my password because I can't remember my old password? I guess I tried too many times and now it says it is disabled. How do I fix this?

    I have a new IPhone 5c, and an old iTunes acct. I changed my password because I forgot it. I guess I tried it too many times and now my apple iTunes is disabled. How do I fix that?

    You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
    If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    (For info you've posted in the Using iPad forum.)

  • I entered my passcode incorrectly too many times and now my iPod Touch is diasbled.

    I enterd my passcode incorrectly too many times and now my iPod Touch is disabled. Currently, my laptop is being fixed so I cannot connect it to iTunes without losing everything on my iPod. Is there any way I can regain acces to it?

    Place the iPod in Recovery Mode and restore via iTunes.
    iOS: Wrong passcode results in red disabled screen
    That is the only way ands the iPod will be erased. The screen-lock is a very good security feature.

  • TS2771 I don't remember my passcode to get in my ipod

    I don't remember my passcode to get in my ipod.

    If you have a passcode to the screen lock that you've forgotten, restore the iPod from the computer to which the iPod is synced. For information and instructions, see:
    http://support.apple.com/kb/ht1212
    If that will not work, you'll need to put the iPod into Recovery Mode and then try the Restore again:
    http://support.apple.com/kb/ht1808
    If that still doesn't work, as a last resort try DFU mode:
    http://www.iclarified.com/entry/index.php?enid=1034
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • I don't remember setting a pascode in the restrictions and now I can not get my icloud on, can you help me?

    I don't remember setting a pascode in the restrictions and now I can not get my icloud on, can you help me?

    If you don't remember the restrictions passcode, your only option is to force the phone into recovery mode and restore it as a new device.
    Do NOT restore your backup. The restrictions settings are part of the backup.

  • My dad got me a MacBook Air for my birthday but he used it a few times before he gave it to me. He doesnt remember the user password that he kept and now i cant download adobe flash player in it. Please help me!

    My dad got me a MacBook Air for my birthday but he used it a few times before he gave it to me. He doesnt remember the user password that he kept and now i cant download adobe flash player in it. Please help me!

    Reset Password using Recovery HD
    OS X 10.7 Lion /10.8 Mountain Lion
    Follow the instructions in the first and third boxes.
    http://pondini.org/OSX/Password.html
    Note
    Keychain
    I don't remember my original (former) account password
    https://support.apple.com/kb/HT1631

  • My ipod touch is disabled and says connect to itune but when i i connect it says it cant cuz it has a passcode so now i can disable it what can i do

    my ipod is disabled and says connect to itunes but when i connect it dosent let me connect cuz it says it has a passcode so i can get it out of disabled mode what can i do

    Place the iPod in Recovery Mode and restore via iTunes.
    iOS: Wrong passcode results in red disabled screen
    If not successful, try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • Ok I got my iPod from my brothers friend and my IPod says "iPod is disabled connect to iTunes" then my computer says cannot get onto iPod because I need the iPod passcode and of course I cannot put it in so I need some help please

    Ok i got my iPod from my brothers friend and my IPod says "iPod is disabled connect to iTunes" then my computer says cannot get onto iPod because I need the iPod passcode and of course I cannot put it in so I need some help please

    Try placing in DFU mode and then restoreing.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • I cant installing iphoto .. it`s says iPhoto can't be installed on Macintosh HD because Mac OS X version 10.7.5 or later is required.  and mine is 10.6.8   ... what can i do ?

    i cant installing iphoto .. it`s says iPhoto can't be installed on Macintosh HD because Mac OS X version 10.7.5 or later is required.  and mine is 10.6.8   ... what can i do ?

    You have two possibilities:
    1. Keep Snow Leopard and your actual iPhoto.
    2. Upgrade OS X.
    If you want to upgrade OS X to get the most recent iPhoto, you can upgrade to OS X Lion or Mountain Lion. We are going to choose the most recent, Mountain Lion.
    First, check if your Mac is supported > http://www.apple.com/osx/specs If it's supported, make a Time Machine backup and/or a clone with Carbon Copy Cloner, open App Store and purchase Mountain Lion. The installer will download and it will appear when the download finishes, so you have to follow the steps to upgrade OS X. See if your programs are supported > http://www.roaringapps.com
    If your Mac isn't compatible, see if you can run OS X Lion > http://support.apple.com/kb/HT4949 If you can run Lion, call Apple to purchase Lion > http://support.apple.com/kb/HE57

  • I have a computer Mac, and I enter in the module, so that it can unlock, but I cant not write does not accept letters, numbers or symbols, and asks me is waiting for root device, what can I do....

    I have a computer Mac, and I enter in the module, so that it can unlock, but I cant not write does not accept letters, numbers or symbols, and asks me is waiting for root device, What can I do?....

    Some more details will probably be required.  The OS X version will help, as a start.
    If you have the diagnostics DVD disk, boot that and see if there are any errors logged.
    If this is OS X that's installed on a MacBook Air that you're using, then some of the usual triggers and approaches for resolving the still waiting for root device errors are discussed here.  Have a look at that, and see if something in that sequence looks familiar, whether the PRAM reset or the safe boot helps or works here.
    If there's any anti-malware, I/O accellerator, antivirus tools or similar installed, get rid of it.  At least for testing.
    There's a mention of "other OS" in your footer.  If not OS X, what is the operating system in use here?  If this is some other hardware or software involved, then the triggers for this error can vary.  Widely.

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