I cant remember my security questions
I cannot remember my itunes questions to setup my new iPhone and is there a way to figure out how to get those questions and answers changed?
Read through this article to find how to do this: http://support.apple.com/kb/HT5312
Similar Messages
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my account is locked, i cant remember my security question, and I accidentally entered my itunes card in here instead of my other account, so can someone from apple help me out and fix my account (and no, i dont have any rescue email address or whatsoever)
please help me because i dont to waste money for nothingAlternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
Need to change the rescue email on my account. Cant remember my security questions & the recue email is my wife's old email address. How do I change my rescue email?
You won't be able to change it until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to update your rescue email address for potential future use -
HT201303 cant remember my security questions! how to recover my account security questions
cant remember my security questions! how to recover my account security questions
Welcome to the Apple Community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go tomanage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices) -
HT5312 cant remember my security questions
i cant remember my security questions, ineed to reset them. how do i do this. I"ve tried and its not letting me
If by 'not letting me' you mean that you aren't getting the reset link as described on the page that you posted from, then that means that you don't have a rescue email address on your account (and you won't be able to add one until you can answer 2 of your questions) - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
Cant remember my security questions
Cant remeber my security questions and I cant make call because im overseas, any help?
If you do not have a rescue email address (different than alternate email address) set up on the account and you cannot contact iTunes Support by phone, you can contact them online:
http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic)
If you do have rescue email address set up:
1. Go to http://appleid.apple.com. Underneath where it says "Already have an Apple ID?," click Manage your Account. You will then need to sign in. If you forgot your Apple ID or password, click on the appropriate "Forgot..." link below either of these fields.
2. After you sign in, click on "Passwords and Security" on the left.
3. You will be asked to answer the security questions, but you should also notice a link below the second "Answer" field offering to send reset instructions to your rescue email address that you provided.
4. Check the Inbox of your rescue email address. The email should appear within a minute or two. If it does not, be sure to check Spam. If it is not there either, you can repeat the above process to resend. Once you get the email, following the link will take you to a page where you must sign in again. After doing so, you will have the option to choose three new security questions and answers, which you may want to write down
5. After you fill in the required information and continue, you should be taken to a confirmation screen stating "Your password and security information has been saved," and then you are done.
6. The "Forgot your answers?" link will not appear if you do not have a rescue email address set up. -
I need to uppdate my macbook air but i cant remember the answers security questions, wath should i do ?
Start here:
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ -
HT5312 cant remember the security questions
cant remember security questions to verify my purchase of songs
You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
(85437) -
How to retrieve your security answers???? I forgot.
Welcome to the Apple community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go tomanage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices) -
I forgot my security question and itunes wont send me an email to reset what should i do?
Apple ID- All about Apple ID security questions
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i dont have rescue email and i cant remember my security questions , can anyone help me to get them back ?
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(86526) -
dear apple support
i am writing this due to a problem that happen to my apple id
i cant remember my security questions .
i tried my best to reset the question but i could not
please tell me what to do ?
thank youWe aren't Apple Support, just users helping users. If you forgot your security questions, start here: http://support.apple.com/kb/ht5312
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I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT
If you have a rescue email address on your account then you can use that - follow steps 1 to 5 half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699 -
Every time i try to buy something from the AppStore on my iPad or iPhone 4S i cant because i most answer the security question but I don't remember my security question answer, when I try to go change it from my Apple account he ask me the security questions agin and I don't know the answer help plzzz, note: I can't call the apple support because I live in Saudi Arabia
If you don't see the 'send reset info' button on the page where you can change them then I assume that you don't have a rescue email address (which is not the same thing as an alternate email address) set up on your account. As you won't be able to add one until you can answer 2 of your questions, you will need to contact iTunes Support or Apple to get the questions reset. You could try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
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I can't remember my security questions what do I do I cant download apps because of it
I don't remember my security questions I can't download any apps because of that what do I do?
Kingnate4901 wrote:
I don't remember my security questions... what do I do?
1) Apple ID: All about Apple ID security questions
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Email Here > Apple Support iTunes Store Contact
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