I cant reset my apple id security questions apple isnt sending an email to reset the answers

when i hit send reset email it says email sent but when i check my email its not their someone help

If it’s not in a spam filter, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
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Similar Messages

  • Hello everyone I cannot buy anything because I forgot my security questions so it sends a email with the reset info but I never get the email what do I do?

    I cannot buy anything because it asks me to answer my security questions but since I forgot the answers to them I click the I forgot button and it tells me an email has been sent containing reset information however I never receive these emails so I can buy anything please help!

    Reset Security Questions
    http://support.apple.com/kb/HT5312
    If you can't solve problem, call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • I want to buy music on my ipod, but I have been ask to answer my security questions. Thing is, I don't remember the answers to them. What do I do? Because I have $30 on my itunes account and I don't just want that to be wasted away.

    Please! I need help right away because I really don't want to get rid of $30 bucks boom like that. Is there a way to reset the security questions? Or something.?

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT204088 I never had to ask security questions before and it is asking me for the answers in order to make a purchase.  I am MAD because it says to call customer support which is no good unless you want to pay $20!!! I will NOT pay $20 just to find out wh

    There is a new format for iTunes since the last time I used it and I am really upset right now.  It tells me to answer security questions which I don't remember having to answer before to purchase music,  It is asking questions which I am sure I never gave answers to so it is rejecting my purchase.  It then tells me to call customer support, which I do, but then it will not allow me to talk to a live person unless I pay $20!!!!!  That is a bunch of bull if I have to pay $20 just to ask about this new format!!!!  Where can I go for help now?  Will a store help me with these so called "security" questions I never answered?

    Welcome to the Apple Community.
    Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • What if i can't remember the answers to the security questions?, What if i can't remember the answers to the security questions?

    i can't remember the answers to the security questions?

    See Kappy's previous write-up.
    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • I dont remember my security question and when i send an email to have the answer i receive nothing

    I made an account 2 year ago (i had an ipod) and now i bought an ipad and when i want to buy stuff on the app store with my ipad apple ask me for my security question and i dont remember the answer and when i send the security question by email i receive nothing. Can you help me ?

    Start here with manage your account
    http ://www.apple.com/support/appleid
    (there's a space in there between the p and: so cut and past and erase that space or the link won't work)
    You may end up scheduling them to call you. I know I tried to get the reset info sent to me three times and the mails never came so I just asked for support to call me.

  • I cant buy game in apple store because im forget the security question could you send link to reset for me?

    Dear sir
    I cant buy game in apple store because im forget the security question could you send link to reset for me?
    <Email Edited by Host>

    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email BEFORE you forget the questions/answers.

  • I cant  reset the security questions

    want to reset the security questions because i forgot them.
    Also in instruction on apple's site says that go to manage apple id  then type username and password and then go password and security and click reset questions. THIS BUTTON DOES NOT EXIST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    NOW I have a message that says :
    We apologize, but we were unable to verify your account information with the answers you provided to our security questions.        
                You have made too many attempts to answer these questions. So, for security reasons, you will not be able to reset password for the next eight hours.        
                            We can help you reset your security information by sending a message to your rescue email address
    I click on the button SEND EMAIL  and i dont receive any mail!!!
    I'm from Greece and i cant figure out this situtation because i dont know where i should call for support.

    If you aren't getting the reset link then you don't have a rescue email address on your account, and you won't be able to add one until you can answer your questions - you will have to contact Greece Support (that must also be the country on your account) to get the questions reset.
    Contacting Apple about account security : Contact Apple for help with Apple ID account security
    Greece
    00800 44145417
    When they've been reset you can then add a rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
    Or you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

  • I cant reset the security questions i forgot them so what do i do? and i cant find the reset secuirty question to click on it

    i cant reset the security questions i forgot them so what do i do? and i cant find the reset secuirty question to click on it

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • HT204053 How do I reset the answers to the security questions. I cant find them. I have been locked out now from too many wrong answers.

    How do I reset the answers to my security questions. I lost mine and have been locked out due to too many failed attempts. I tried every thing I could find through apple support, nothing worked. I cant buy apps for my new phone with out fixing this

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form. There's also a link to do so in the Additional Information section of the article you asked this question from.
    (96531)

  • How do I reset my apple id security question with out a rescue email

    How do I reset my apple id security question with out a rescue email?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101013)

  • HT5312 I cannot use my apple id because every time I get into my account with the correct password, it prompts me for security questions which I've forgotten my answers.  It does not let me  reset my security questions even using a rescue email.  Help!!!

    I feel like I'm in an infinite loop.  I have all of the information correct except my security questions -- I set them up quickly and forgot what I answered.  Per the FAQs on Apple's website, I should be able to get a rescue email that allows me to reset the answers to the questions, however all I get is a rescue email to reset my password.  This is my first time trying to use this account and I can't get around the security questions.  Can anyone help me?  I just want to download some music to my mini iPad.

    Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (90077)

  • I have my Apple ID and Password but have forgotten the answers to my security questions, how do i reset them ?.

    Hello i need some help, tried to ring the support desk but closed.
    I have my apple ID and password but have forgotten the answers to my security questions. When i log into my Apple ID i get the same questions again to answer but do not have the answers. How do i reset them ?.

    1)  Apple ID: All about Apple ID security questions
    If necessary
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • HT201363 Hi dear sir/Madam  i have my apple id & its password but i forgot the answers of the security questions and i have no rescue email pls help me how can i reset the security questions?

    Hi dear sir/Madam  i have my apple id & its password but i forgot the answers of the security questions and i have no rescue email pls help me how can i reset the security questions? as i have some credit in my account i can not creat a new apple id.

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105243)

  • Hi all please i want reset security questions but not send email from apple to my email

    please help me hi all please i want reset security questions but not send email from apple to my email

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

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