I cant reset my iphone by itunes because in the middle of restoring it it tells me the iphone is with a passcode!!
i cant reset my iphone by itunes because in the middle of restoring it it tells me the iphone is with a passcode!!
You need to restore via recovery mode, follow the article below to do this:
iOS: Unable to update or restore
Similar Messages
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I just updated my Iphone 4 to the IOS 6 update and now i cant connect my iphone to Itunes because apparently my itunes is out of date? and then when i try and update itunes it says i need a new OS completely is there anything i can do???
Are you running Leopard on your Mac, Laurie?
If so, try instead updating to iTunes 10.6.3.25. (That supports earlier models of iPhones running iOS 6, even though it can't run the new iPhone 5s.)
A .dmg installer for iTunes version 10.6.3.25 for Mac OS can be found at the following download page on the Apple website:
iTunes 10.6.3 -
I put more wrong passcodes and then write "Iphone is disabled | Connect to iTunes". When i connect to iTunes, appear a error where write that I can't connect iPhone to iTunes because must to put a password on iPhone ( but I can't connect iPhone to iTunes because is blocked) HELP me PLEASE ! And give you more details if you want .
Sorry for my english but I am from Romania and I don't know very good .Forgot an iPhone Passcode? How to reset the iPhone passcode
iPhone and iPod touch- Wrong passcode results in red disabled screen
Please get the iPhone iOS 4 user guide. -
Get could not connect this Iphone to itunes because of unknow error (0xE8000065) when trying to connect an ipod touch to itunes. Anyone know what this message means?
See:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting -
I just got a new iPhone and iTunes won't let me make purchases, I don't remember the answers to my security questions. What can I do to reset them?
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95667) -
I have iphone 4g and have updated to ios6 an updated itunes 2, but while sync itunes freezes and iphone is not sybc fully, finally i have to disconnect my iphone for itunes to shunt down. Can some one please tell why this is happening?
I am having this problem. At first with the new iPhone 5, and then with the iPad 2. I am not sure why this is happening.
My gut feeling is this is an iO6 issue and here's why -
The problem mainly occurs with apps. I have about 150 apps, and when I plugged in the phone, iTunes went to sync all of them. The process would hang up after about 20 - 30 apps were loaded onto the phone. I could tell where about the process hung up because the apps on the phone showed up as "waiting".
Then on the iPad 2 I plugged in to sync and saw there was a huge "Other" component in my storage. It required me to restore the iPad 2 from backup. With this restore the same issues occurred - putting the apps back on the iPad would hang up. The videos on the iPad also got stuck - maybe after about 10 hours of videos transfered iTunes crashed.
My solution has been to soft reset the device, restart Windows, and continue the process until it's complete. This is remarkably inefficient and time-intensive but everything works with patience.
I have been wondering if others have had these same problems. -
I can't deauthorise my daughter's last computer from iTunes because it has crashed. We have three computers in the house but I can't authorise my new MacbookPro for iTunes or homesharing because it says I have 5 computers authorised (I don't). I can't even get my music from the iTunes library on my old Macbook onto my new one, because it won't let me sync my iPhone 5 with my old Macbook, as I can't update the iTunes software. So I have a new MacbookPro and a new iPhone 5 and I can't get any of my music on either of them. I feel singularly depressed.
As you have more than 1 computer authorised then you should be able to log into your account on your computer's iTunes (Store > View My Account) and 'deauthorise all' (which you can do once every 12 months) and you can then authorise/reauthorise the computers that you still have and need : authorising and deauthorising.
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i cannot connect to itunes because my 10 year "forgot" her password. so all the restore suggestions utilizing itunes will not work...HELP!
You may need to put the iPod into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPod and re-sync its content.
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I can't trasfer music from my library in itunes to my iphone 3GS. A black ring with a line through it comes up when i try to move music onto my iphone from itunes. How can I fix this so that I can load my phone with music?
How are you trying to transfer it and what are your setting on iTunes. I'm not on a computer that has iTunes at the moment so I'm going from memory and similar issue. If iTunes is set to sync music then I don't think you can select and drag, if set to manual manage music then you can. Also make sure you are dragging to music on the iPhone.
Hope this helps -
I need to update my iphone software, but I get a message saying that I need to transfer my songs from my iphone to itunes first. There used to be a Transfer link on the summary page when I connected my iphone to my macbook, but I am unable to find it now.
Welcome to the Apple Community.
Select the device from the device list, then file > devices > transfer. -
My iPhone 4s hasnt been used in over 6 months. Everytime I plug it into my computer and iTunes, it says it requires a restore and update. It then comes up with an error after completing the download for the restore and update (takes around 10 minutes).Someone help me as I'm using the original iPhone 3 at the moment and it won't even take an ios 7 update!
Just to confirm on the screen of the iPhone do you see the itunes symbol with a cable pointing up to it?. If you do then your iPhone is inrecovery mode and would require you to restore it.
Now first you want to make sure iTunes is up to date and the cable you are using is not damaged. You also want to make sure iTunes is up to date.
Now if you get an error message then follow the article below to find out what causes the issue:
http://support.apple.com/kb/TS3694
In terms of the iPhone 3G that is definitely not able to update to iOS 7. Only the iPhone 4 and larter can update to iOS 7. -
hello
i can't open applications of my iPhone in iTunes , other ones (information, photo , books etc) open without problem. i've synchronized phone with iTunes - was no problem, quick time is works. thank u
TatyanaYou have Acrobat Pro on your system. It will try to open PDFs, and of course it will fail. You must uninstall it. Then, you will need a PDF reader. So install Adobe Reader. That seems quite simple, but perhaps something is wrong. If anything goes wrong with these two steps (1) uninstall Acrobat Pro (2) install Adobe Reader, then please let us know the details.
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I'm trying to resync my newly set-up Firefox on Mac OS X. Somehow it never occured to me, that i'd have to save the key.
So is there a way, as stated in the title, to restore my Sync key from the mobile device, without deleting all of my Bookmarks etc?
thanks in advanceHi,
Sorry to read that. Unfortunately, because of security reasons, there's no way to retrieve your Sync key from any mobile device. That's why it's really important to keep a secure back up of it.
The only remaining option at this stage is to save your bookmarks on the phone and manually migrate them to your computer. Once you have done this, reset your account. -
i was in the middle of an update and i put the phine on charge, now i have to restore it and itunes isn't letting me
please help!!!!If this has happened more than once the problem is likely on your PC.
See here: http://www.apple.com/support/iphone/assistant/itunes/ -
iphone 4s stopped in middle of update (via wireless). apple logo and usb picture appeared on phone. When i plugged in to computer, indidcated I would have to restore. in the middle of restoring, i got a "unknown Error" (1) code and the apple id and usb picture are frozen on screen. Anyonw know what to do?
Hello Maxayla,
It sounds like you are getting error code 1 when you were attempting a restore. I would use these troubleshooting steps from the following article which mentions that error code:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#1
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
Thank you for using Apple Support Communities.
All the very best,
Sterling
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