I cant reset my password thru Apple ID credentias but used it to log on here! anyone else had this on Mac (Lion)?

I bought my first Mac today, when through the initial start up process, registered an password, wrote it down. Shut down the mac, now when start it up again it doesnt recognise the password and it wont allow me to reset it using the apple ID credentials, its not recognising that either although I signed in here using it and have done so via my iPhone4 too??? anyone else had the same problem?

You have 90 days of free AppleCare telephone support. This is the perfect time to use it. They're open M-Sat during business hours. You can find the number in your owners manual.
Because this is your first Mac and you are probably switching from MS Windows I would STRONGLY recommend that you thoroughly read the manual and also book mark and use the following links:
Mac 101
Switch 101
Find Out How Video tutorials
List of Useful URLs for switchers

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Apple say not possible to download both editions of Lana Del Rey's 'Born To Die' from store (but still take money for both). Anyone else had this issue?

Hullo folks...
Basically:
I purchased Lana Del Rey's Born To Die *and* the 'Paradise Edition' which has the original Born to Die tracks plus extra special edition tracks.
However ITunes store won't let me download all of 'Paradise Edition' because it considers the first half of the album (the original Born to Die tracks) as duplicates.
Here's what Apple say on the matter.
"Hi again Heath,
Thanks for writing back.
Unfortunately, the issue involves songs that have the same titles. So in your case, because you purchased the regular album and the "Paradise Edition" that have songs of the same title, when you download one song, the other song cannot be downloaded.
It isn't only effecting your account, as other customers have reported the issue as well.
Our engineers are still working on the issue, and I'll keep you updated regarding any progress that has been reported. Hopefully it won't be too much longer, however I am not able to give a timeline since our engineers are in a separate department.
Thanks again for your patience with all of this, Heath. Have a great day!"
I am now into month 3 of this ridiculous charade with no foreseable conclusion. I would be quite happy to accept a refund for Lana Del Rey's Born To Die: 'Paradise Edition' but Apple wont give me that. Does anyone know how long Apple has to delay provision of purchased content before it can be considered theft - if it is ever considered theft. Or do I just chalk this one up and kiss away my money.
This has implications for Greastest Hits albums, and compliation albums. Once you have a track in your download library you are never able again to receive that track if it is part of a Greatest Hits or a compliation. In effect purchased playlists are provided incomplete.
I am nearing the end of *month 3* of this ridiculous charade with no foreseable conclusion. I would be quite happy to accept a refund for Lana Del Rey's Born To Die : 'Paradise Edition' but Apple wont give me that. Does anyone know how long Apple has to delay provision of purchased content before it can be considered theft - (is it ever considered theft? they took my money without providing the goods...now going on for 4months )
Or do I just chalk this one up to a weird anomaly and kiss away my money, and purchase the special edition elsewhere. Im also prevented from getting the digital booklet.
What should I do about this situation?
Thanks
Heath Thomas

Thanks so much but none of that helped. It was driving me crazy because it would back up another external drive. I just changed the name of the drive from iPhoto/iTunes Library to Media Libraries and IT WORKED!! I guess for some reason it didn't like the drive being called iPhoto or iTunes ???? I don't understand but I have tried so many solutions and exchanging things out but the name change did it????!!!
Thank you for your help and replying to this. Guess I made my own issue!

HT1918 Won't accept my Apple ID, even though I used it last night on iTunes, anyone else having this problem

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On the bright side it means I do not give apple money

Every time I try to download an app it says billing info is incorrect but its all correct it won't let me sign in using a diff apple id even when I reset my phone anyone else had this problem if so how do I fix it?

Every time I try to download an app it says billing info is incorrect but its all correct it won't let me sign in using a diff apple id even when I reset my phone anyone else had this problem if so how do I fix it?

Amylovelyy wrote:
Every time I try to download an app it says billing info is incorrect but its all correct ...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Amylovelyy wrote:
... it won't let me sign in using a diff apple id ...
Settings > iTunes and App store > Apple ID = Sign Out... Then Sign In using the preferred Apple ID.
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.

My ipod touch 4g won't turn on, even if i reset it. If i reset it it just brings up the apple logo for about 10-15 minutes, flashes white, then repeats the before mentioned. Has anyone else had this problem and/or know how to fix it?

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Hi BDAqua,
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I upgraded from Dreamweaver CS4 to CS6. but now "an TFP error occured - cannot make connection to host". I spent hours with the host technician and we cant find the error. I reinstalled DW4 and it connects to host perfectly. Anyone else seen this problem?

I upgraded from Dreamweaver CS4 to CS6. but now when I want to upload I get "an TFP error occured - cannot make connection to host". I spent hours with the host technician and we cant find the error. I reinstalled DW4 and it connects to host perfectly. Anyone else seen this problem?
Mac OS 10.8.5
None of these issues are causing the error in DW CS6. We have double checked all of them and we have everything exactly right. Also I have exactly the same SiteSetup in DW CS4 and that works perfectly well. Could there must be factor in 6 that didn't exist in 4? Something that isnt in the SiteSetup but in some hidden dialog box ?
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Thank you Jon, that fixed it perfectly. You have saved me from going crazy. The only difference I see now is in "Server Name" it changed what I had entered (my ftp address) to "Remote Server"; which seems odd -- but it works! Although I know there maybe also some other dialog box I have never seen
Of course I saw that menu item "Import" and but I thought thats obviously not for me: "Why would I want to import an entire website?". I did not however see "Export the selected site" for thats only a tiny icon in the footer. However I would have thought the same: "Why would I want to export my entire website?".
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Using windows 8 - receive message "ipod detected but cannot be identified" when connecting ipod nano 7th gen. Have unisntalled and reinstalled itunes from apple site as advised with no luck. Has anyone else had this problem and resolved it please?

Using windows 8 - receive message "ipod detected but cannot be identified properly" when connecting ipod nano 7th gen. Have unisntalled and reinstalled itunes from apple site as advised with no luck. Has anyone else had this problem and resolved it please?

This is how it's displayed: http://i50.tinypic.com/nd7vk7.jpg
And this is what happens when I click properties and 'search for solutions': http://i47.tinypic.com/2iu3vrc.jpg (the box disappears after that, apparently having done nothing, when I search online for software it informs me my computer already has the best/latest installed)
I use a Toshiba Satelite L350-170, my Vista is a 32-bit Thankyou!
Message was edited by: Martha11

HT3500 I upgraded my operating system to Snow Leopard 10.6.8 and now my Lexmark X4875 will not print wirelessly and neither Apple, Lexmark or Belkin can work out why. Has anyone else experienced this and knows what to do? Thanks

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You launched iPhoto and from its Preferences you selected Connecting camera opens.....

Since I downloaded Lion I can't sign-on to FaceTime? I get an error that my apple ID is already being used. Has anyone else had this problem?

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Leigh...
but cannot do this because I cannot access Mac App Store
If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
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Plants vs. Zombies, and that is all for additional software on here
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I had my unlocked iPhone 4 replaced by apple with a refirb and am pretty sure they've issued me with a locked phone. Has anyone else had this problem?

Hello all
I had my damaged unlocked iPhone 4 replaced by apple with a refirb model and am pretty sure they've issued me with a locked phone.
Has anyone else had this problem?
Is Apple aware that they are refirbing but not unlocking phones?
Cheers
Ty

It is entirely possible that the human you spoke with at Apple simply made a mistake. You do realize that humans make mistakes, correct?
Take the device back to the store along with any documents you have stating it is or is supposed to be unlocked and let them clear it up.
This all assumes the device was unlocked by the carrier and not some shady website or local electronics store.

My early 2011 MacBook Pro 15" non-glare display has developed a dark band at the edges of the screen approximately the same width as the aluminum surround. This wasn't present when the MBP was new. Am near an Apple Store, but anyone else had this problem

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Thanks for your input. I didn't completely flesh out what I'm seeing visually. The resolution settings are all correct for my screen. The problem is if, say, looking at the gray startup screens or a completely white full-screen image, there is a perimeter of graying, almost as if the LEDs are somehow not as bright as the rest. It's also curious that the thickness of this phenomenon is almost exactly the same as the metal bezel around the display. I will be taking it to an Apple Store for a look, as I'm also having several minor hardware problems that need to be addressed and remedied.

Password is not working but JUST for app purchase permission. Anyone else having this problem?

Anyone else having this problem? I keep entering my password and instead of telling me i've entered the wrong password, it just prompts me again. Password is working elsewhere (obviously - I got onto this forum) and I have tried rebooting the phone. Thoughts?

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If the issue persists...
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download

After downloading iOS 8.1.1 the apple apps on my iPad 2 no longer work. Anyone else having this issue

after downloading ios 8.1.1, my apple apps no longer work. Anyone else seeing this?

It might fix corrupted apps, but now you have the Settings app freezing on you. At this point, I would close every app in the multitaski g display and then reset the iPad again in the manner in which Ralph described above.
In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it. Close every app this way. If you have never done this before, it can take a few minutes to close them all if you have a bunch apps in the display.
Next, reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

TS1702 Has anyone else had this problem? Been waiting for 2 days for an app from apple store to install on my iPad. It just keeps saying "installing" have tried to update other apps at the same time and that happens is the app icons continue to display "w

I have been waiting for two days for an app to install on my iPad. Seems like something is stuck as it just keeps displaying "installing". Can not see where I can delete and start over and it's preventing me from updating or downloading any more games. Acts like a corrupt file or something. Can anyone help solve this problem? Thanks

Did anyone ever suggest you reset your PRAM?
http://docs.info.apple.com/article.html?artnum=2238
Also might want to try resetting the SMC, although I
doubt there's an issue there.
http://docs.info.apple.com/article.html?artnum=304123
I'm getting tired of people who supposedly know what
they're doing simply guessing that resinstalling the
OS might solve the issue. It's like trying to dissect
a frog with a sledge hammer, and wondering why you
didn't learn anything about anatomy in the process.
These sorts of things, although bizarre, should be
(and probably are) fixable without major surgery.
Thanks for the suggestion... but I think my first question would be why these parameters would need re-setting? This is a new machine... It has never been shut down hard. It is used at most 10 hours per week... mostly using Office 2004 for MAC. I need to figure this out as I will soon need it as a Cs2/CS3 - Aperture workhorse.
I too agree that it is best not to use a sledge when a scalpel is needed... but as a novice to the MAC world I may have been misled by Apple support. I seems to have fixed the symptoms ( some) but appears NOT to have addressed the cause... which is what I am after.
Would TechTool Pro detect a bad HD or RAM?
Thanks....

I cant reset my password thru Apple ID credentias but used it to log on here! anyone else had this on Mac (Lion)?

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