I cant reset my security question pls help me

I cant find the reset your security question pls help me

If you mean that you're aren't getting the reset link as described in the steps half-way down this page : http://support.apple.com/kb/HT5312, then that will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account.
If you aren't getting the link then you don't have a rescue email address, and you won't be able to add one until you can answer your questions - you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the above HT5312 page to add a rescue email address for potential future use

Similar Messages

  • I cant reset the security questions i forgot them so what do i do? and i cant find the reset secuirty question to click on it

    i cant reset the security questions i forgot them so what do i do? and i cant find the reset secuirty question to click on it

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • HT201363 i still cant reset my security questions why is it so complicated?

    i still cant reset my security questions and ive followed the steps provided by itunes i dont know what to do

    What have you tried ? If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT201363 I cant reset my security questions using the rescue eamil. Can you help me please!

    Omg , help please !

    Answered by Niel many times thus:
    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    Best of luck.

  • I cant  reset the security questions

    want to reset the security questions because i forgot them.
    Also in instruction on apple's site says that go to manage apple id  then type username and password and then go password and security and click reset questions. THIS BUTTON DOES NOT EXIST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    NOW I have a message that says :
    We apologize, but we were unable to verify your account information with the answers you provided to our security questions.        
                You have made too many attempts to answer these questions. So, for security reasons, you will not be able to reset password for the next eight hours.        
                            We can help you reset your security information by sending a message to your rescue email address
    I click on the button SEND EMAIL  and i dont receive any mail!!!
    I'm from Greece and i cant figure out this situtation because i dont know where i should call for support.

    If you aren't getting the reset link then you don't have a rescue email address on your account, and you won't be able to add one until you can answer your questions - you will have to contact Greece Support (that must also be the country on your account) to get the questions reset.
    Contacting Apple about account security : Contact Apple for help with Apple ID account security
    Greece
    00800 44145417
    When they've been reset you can then add a rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
    Or you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

  • I cant reset my security question  ? i wont recieve email from apple ?  i forgot the answers of the security questions

    hi i forgot my apple id security questions answers
    so it in the account manage there alink to reset i press on it it tell me that email sent but i wont recieve any email
    now i cant purchase apps in the app store   ?

    SECURITY QUESTIONS
    Read this note for information on how to reset the security questions http://support.apple.com/kb/HT5312
    This user tip may also help you http://discussions.apple.com/docs/DOC-4551
    If you do not have a rescue email then contact Apple http://www.apple.com/emea/support/itunes/contact.html  or   https://expresslane.apple.com/Issues.action

  • HT201363 I cant reset my security questions and answers. Every time I try to have the reset link sent to my rescue address all it does is ask me to verify the email. I keep doing this and still it wont give me access to the reset questions

    I can't reset my security questions and answers. Every time I try to have the reset link sent to my rescue address all it does is ask me to verify the email. I keep doing this and still it wont give me access to the reset questions. Anyone know what else to try?

    Jaisah 2nd gen ipod touch wrote:
    ... All I want to do is reset my security questions because I created my account about 7 years ago and I cant remember the answers ...
    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.

  • HT5312 I cant reset my security questions even though I have provided a rescue email address and it is verified

    I can't reset my security questions even though I have provided a rescue email and it os verified

    1)  Apple ID: All about Apple ID security questions
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

  • I can't find the question to reset my security question please help

    i"ve been trying to change my security questions for the past hour but i cant seem to find a solution all the sites and videos show the ling under the questions to resetting them but it just won't show on my screen. can someone tell me what to do ?
    thank you

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (115367)

  • HT5312 I'm not able to reset my security questions ! Help '

    I've been trying to reset my security questions for a week I'm not able !!! Plz help

    See Here..
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

  • HT5312 cant reset my security questions

    cant reset my security questions

    If you mean that you aren't getting the reset link then that only shows if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you don't have one (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • What is apples email cuase my phone is all locked up and i cant reset my security questions

    What is apples email cuase my phone is all locked up and i cant reset my security questions

    Fill out and submit this form.
    (90641)

  • HT201363 I forget my security question and I can't reset my security question please help me as soon as u can.

    Hi dear, I want to buy something in app store but i can't buy it because while i'm buy they ask me about security question, I forget the answer pls help me as soon as you can, and I want to reset my answer how can I do? And I don't  know where can i click to reset?
    Thanks Full,

    You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (90323)

  • HT5787 I forget my security question pls help me

    Pls I need your help I forget my answer of security questions what I do ?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • Cant reset my security questions?

    I can't get to the page to change my security questions.  I never set them up but it always comes up with two questions that I cannot answer and therefore cannot access itunes on my phone.

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

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