I cant restore my HP G62 notebook PC to factory setting as i get the message boot manager missing

I having trouble when i try to restore my laptop to factory setting, it tells me the Bootmanager is missing, this also happens with system restore.
It very slow, and restoring it to factory worked once upon a time, and my laptop was great after that.
I dont use it now as my main laptop, i have an Asus Transformer with windows 8.1, but its having its health check so im stuck with out it.
I rememberd my HP laptop, but forgot about its problem untill i started using it, and i still cant restore it to factory and still get "bootmanager " missing.
Please help, im disabled and rely on my laptop for shopping etc.
Thanks
CW

Sorry forgot to add when trying to use the f9 button i am asked for an administrator password, where do i get that. Please can help.

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I cant restore my HP G62 notebook PC to factory setting as i get the message boot manager missing

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