I cant see the itunes store on my macbook?

I downloaded the latest version of itunes 11.1.5 on my macbook but now I cant see the itunes store anymore?

Hello sophieg1
If you are having issues with connecting to the iTunes Store, then check out the article below. If it does not solve the issue, look towards of the article for additional troubleshooting.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
-Norm G.

Similar Messages

  • HT201210 hey, i cant access the itunes store or log into the app world. i have attempted to download the latest ios6, and it cut of with an error message that said : cannot access the itunes store

    hello, cant access the itunes store or log in with my apple id as i get an error message saying cant connect to the i tunes store. i even attempted to download the latest ios6 which cut of. just does not want to accept my apple id

    Hi Mr Lenz
    I had the exact same problem yesterday when i tried to get some music from the store. The same messages appeared on my screen. I just waited for an hour or so and logged on again with no problem. I was able to download music normally. Perhaps there was a momentary glitch at the iTunes store at that time.
    You might try to log on again and see what happens.
    Rick

  • Since downloading itunes 10.5 i cant access the itunes store. how do i fix this?

    Since i dowloaded itunes 10.5 i cant access the itunes store.It justs freezes halfway. Can anyone help me?

    My issue was a conflict with Xeno Pro network card.  Had to update to beta level drivers for 64bit Windows 7 to resolve. 

  • Why can't I see the iTunes store on my iPhone 5c?

    Why can't I see the iTunes store on my iPhone 5c?

    Well then it is somewhere on one of your Home pages or in a Folder:
    Do a spotlight search to see if it accidently got moved into a Folder: Swipe down in the center of the screen to bring up the Spotlight search and type in iTunes. If it is in a folder, the folder name will show up to the right.
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    Finally, you can go to Settings>General>Reset>Reset Home Screen Layout, which will reorganize all of your icons so that the original Apple core apps are on the first Home screen as they were originally. Of course, if you have a lot of app icons that you have set up on specific Home screens you would have to move them all back to where you wanted them. But that should put the iTunes icon back on the first Home screen.
    Cheers,
    GB

  • When trying to connect to the itunes store on my MacBook Pro, I get the following error message: "iTunes could not connect to the iTunes Store.  An unknown error occurred (-54) Make sure your network connection is active and try again."

    When trying to connect to the itunes store on my MacBook Pro, I get the following error message: "iTunes could not connect to the iTunes Store.  An unknown error occurred (-54) Make sure your network connection is active and try again."

    I've had the same problem for a month and yet I still cant get iTunes to work, I've heard different solutions but none have worked for me
    This may or may not work for you but its worth a try even though it didnt seem to work for me, Good Luck!
    Control Panel
    Internet Options
    Connections Tab
    Click LAN Settings
    Uncheck "Use A Proxy Server"

  • I cant open the itunes store anymore on my ipod touch, why??

    in the last few months i think ive managed to access the iTunes Store maybe twice on my ipod touch. I dont know if has anything to do with me updating my ipod or not. what's happening every time i go to access the iTunes Store is i tap to open, and it starts to. however its a blank white screen that stays open for about 4 seconds before it quickly closes itself. its opened successfully a very small amount of times in the last few months, the last time being early november, and i would just really love to know why the store wont open because its beyond frustrating having this problem. help would be much obliged.

    Try:
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    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
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    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             
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  • I can't see the itunes store it is just a blank page.

    Hey,
    Whenever I try to acess the itunes store I just get a blank page.
    I cant search for music, movies or anything?
    Does anyone have a clue what my problem is and how i can fix it?

    Hello sunny.333,
    This may be due to an inability to communicate with the iTunes Store. The following article provides some useful information and troubleshooting steps that can help reestablish communication.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Cheers,
    Allen

  • Why can i not see the itunes store?

    Whenever I click to go onto the itunes store, sometimes it will appear in a flash and other times not at all. I have the updated version. have tried restarting my computer, am registered e.t.c I just can't see why it won't work. Help!?

    Try downloading and re-installing it.
    iTunes 11.4 for OS X 10.6

  • I cant get the itunes store to work , it has a error code when I try to use it, any idea why?

    I cannot get the itunes store to work, it has an error code when I try to use it, any ideas?

    What error code number are you getting, rodeo?

  • I cannot connect to the iTunes store from my macbook pro snowleopard

    The iTunes store just came up blank yesterday. iTunes works but not the Store. I saw a similar problem affecting Windows, but I'm running SnowLeopard.

    Hello wholeddy,
    Since you are posting, it sounds like you are connecting to the Internet at least.
    Check out this article for troubleshooting the iTunes Store.
    iTunes: Advanced iTunes Store troubleshooting
    and thank you for visiting Apple Support Communities.
    Nubz

  • I cant acces the itunes store. everytime i try it just say accessing itunes store for days and I've tried fixing it but it just wont work :(

    someone please help me.. I have windows and every time I try to acces the store just come up with the loading bar but it never loads. Ive followed several instructions but they have never worked either.

    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • Why Cant I acces the iTunes Store?

    I have an iTunes account, downloaded the latest version but i cant access the iTunes store. I even ran the diagnostics checking for the network connection and results were ok, but all i get when i try to open the iTunes store is and error message "Cannot connect make sure network connection is active and try again" My internet connection is ok but i still cant access. I need help please

    I have the exact same problem.
    k - here goes...running...
    Windows Vista Home Premium
    NO anti-virus software
    NO firewall
    NO Mcafee or other internet filter through ISP
    Comcast HS Internet
    iTunes 6.7.2.9
    Checked HOST file, its fine.
    Reset the modem like one post said might be the problem,
    Started in only basic processes to ensure no conflicting APP processes (another post said this might help)
    Re-Installed iTunes, and tried to just Repair missing and corrupt files.
    Results of Network only diagnostics below:
    Microsoft Windows Vista Home Edition (Build 6000)
    Hewlett-Packard HP Pavilion dv6000 (RP153UA#ABA)
    iTunes 7.6.2.9
    QuickTime 7.4.5
    CD Driver 2.0.7.3
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 1.1.4.7
    Bonjour 1.0.4.12 (118.4)
    iTunes Serial Number 33D5F6A859C39509
    Current user is an administrator.
    The current local date and time is 2008-04-24 00:46:32.
    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA, NVIDIA GeForce Go 6150
    Network Adapter Information
    Adapter Name: {CD9FDCE1-153F-4C4F-8C2A-74A0DB12C1DE}
    Description: Broadcom 802.11b/g WLAN
    IP Address: 192.168.1.6
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Wed Apr 23 23:56:18 2008
    Lease Expires: Thu Apr 24 23:56:18 2008
    DNS Servers: 68.87.77.130
    68.87.77.130
    68.87.72.130
    Adapter Name: {90B417F8-A0C1-4A5C-B6FF-A35FD7E1A224}
    Description: NVIDIA nForce Networking Controller
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Wed Dec 31 19:00:00 1969
    Lease Expires: Wed Dec 31 19:00:00 1969
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: Yes
    HTTP Proxy: proxy:8080
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is off.
    *Connection attempt to Apple web site was successful.*
    *Connection attempt to iTunes Store was successful.*
    *Secure connection attempt to iTunes Store was successful.*
    *Secure connection attempt to iPhone activation server was successful.*
    *Last successful store access was 2008-04-06 22:51:30.*
    ACTUALLY NOW THAT I FULLY READ THROUGH THE RESULTS I SEE THAT I MISSED SOMETHING, IT SAYS IM NOT USING A MODEM WHEN IN FACT IM USING TWO, VOIP PHONE AND CABLE!
    Message was edited by: Shurtugal1005

  • I can't access the itunes store...help please.  I have a new nano, but cant access the store.  It just tells me its "accessing..." but does nothing.

    Please help.  I have a new nano, but I cant access the iTunes store.  When I click on the store it tells me I am accessing the store, but nothing happens.  When I have clicked on the help function I am told my computer is not connected to the Internet, which is not correct - I usually have other sites running at the time.
    Please help.
    Thanks,
    Iona

    Try switch off virus scanner and firewall.

  • I can log into my itunes account on my friends computer however for 3 months now she has been getting the following message "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later" Why is this?

    Hi there I have been trying to help a friend work out why she hasn't been able to access itunes on her home computer for 3 months as it comes up with the following error "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later"
    I have cleared her crache and dissabled firewalls still no luck. Then I tried logging in with my id and to our surprise it worked. So any assistance would be great. Please find the report below maybe you can help!
    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    Hewlett-Packard hp workstation xw4200
    iTunes 11.1.1.11
    QuickTime 7.7.4
    FairPlay 2.5.16
    Apple Application Support 2.3.6
    iPod Updater Library 11.1f5
    VoiceOver Kit 1.4.2 (222093/222742)
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 7.0.0.117
    Apple Mobile Device Driver 1.59.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0012B4A009D5EBF0
    Current user is an administrator.
    The current local date and time is 2013-10-08 22:38:51.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    NVIDIA Quadro FX 540
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 11.1.1.11 is currently running.
    iTunesHelper 11.1.1.11 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:           {CF4127E8-FA53-4985-9CB6-F74A04C92757}
    Description:                 Broadcom NetXtreme Gigabit Ethernet - Packet Scheduler Miniport
    IP Address:                 10.0.0.1
    Subnet Mask:             255.255.255.0
    Default Gateway:       10.0.0.138
    DHCP Enabled:          Yes
    DHCP Server:             10.0.0.138
    Lease Obtained:         Tue Oct 08 22:19:05 2013
    Lease Expires:           Tue Oct 15 22:19:05 2013
    DNS Servers:              10.0.0.138
    Active Connection:    LAN Connection
    Connected:                  Yes
    Online:                          Yes
    Using Modem:            No
    Using LAN:                  Yes
    Using Proxy:               No
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2013-10-08 22:21:42.

    Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?

  • HT203180 I recently purchased television shows from the itunes store and downloaded to my macbook pro.  They will not sync with my itouch.  It worked in the past, and now it won't.  I also used to get two downloads for each purchase.  An HD and non HD ver

    I am purchasing tv shows from the itunes store to my macbook pro.  I can't sync them to my itouch.  I used to get 2 version to download an HD and non HD no longer happening.  What is the problem?  Never had an issue before just started.

    You did everything 'right' and yet in most cases such as you present, it turns out to be a bad SATA cable 99% of the time.
    I, too, have a Late 2011 15" model and never had a problem with my SATA cable and my SSD. Most people don't. But then there are those few who do.
    You can likely find a 'warrantied' cable on www.ifixit.com - however, I've never heard of anyone having problems with the much less expensive options on eBay!
    Clinton

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