I cant seem to disable the Subtitles. I have tried on the iPad Settings and on the ATV settings, NOTHING!!

If they are actually rendered in the video then you can't turn them off. They are part of the image. That is controlle by the copyright holder. You can only turn them off if they are done as captions.

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I have tried with my ipad air and a friends ipad to mirror the contents to a samsung smart tv via appletv and cannot either to work.I have spent over 2 hours today on live chat with apple support with no resolution.Any ideas please?

i cannot mirror from ipad or ipad air to a samsung smart tv via appletv.Any ideas please?

I have tried with an Ipad Air and Ipad using Op System 8.0.2 to mirror their contents to the screen of my Samsung Flat Screen Flat TV via the latest make of Appletv.I have spent over 2 hours going through all settings etc with Apple Customer Service Live Chat.They cannot find or replicate the problem and says it is all working fine.My TV screen displays, when i go into mirroring, "ready for connection - on your device launch Allshare Cast".Nothing happens although i have agreed with Apple Support that all settings are on and are correct.Can anyone help please, as Apple Support cannot?

Baylon T has been uninstalled but the search engine won't get off the heading. It's a remnant I can't dispose of and most certainly don/t want. Have tried all ways I know and some told to do - nothing works.

I installed Babylon Translator to read a German letter. Didn't like it so I uninstalled it same half hour (and found out it was a 2 day trial, not free.) But the babylon search engine got into my firefox heading and nothing seems to work to get it out. I even uninstalled FF, but on reinstall, there it was again.What can I do to rid my computer of this unattractive nuisance?

See:
* http://kb.mozillazine.org/Keyword%2eURL
* http://kb.mozillazine.org/Preferences_not_saved

I cant seem to download the latest version of itunes to my laptop computer. I keep getting an error during the installation of assembley "Microsoft VC80.CRT.type="win 32".version="8.0.507276195"Please refer to Help and Support for more information. HRES7

I cant seem to download the latset version of itunes onto my laptop computer. I keep getting this error HRESULT: 0x8007054F. Dont know what that means. Please HELP!!!!!!!!!!!!!!

Hi tKalra - I got the same error and finally managed to install itunes successfully. Below is what happened with me.
I have Windows7 64 bit. I downloaded itunes 10.6.3 for windows64bit and started the installation wizard by opening the downloaded file. At one stage I got the same error you have mentioned above. I started googling to find a solution and thats how I found your post. Anyway I went through lot of other posts that suggested lot of different things but I just wanted to try my own thing first.
So what I did is to go through with the wizard by clicking ok on the error. I then got an error about apple mobile device service not running. I ignored and went ahead with the installation. Installation finished but the itunes wont start giving the service not running error. I tried to manually start the service but it gave a privilege error.
I then went to control panel and uninstalled itunes, apple mobile device thing and bonjour..basically what ever was from apple. Then I also went to start -> run -> regedit and checked for any registry keys for apple under local user and local computer. Deleted if found. Restarted and then just right clicked on the itunes setup file that was downloaded and ran it as administrator. That did it for me. So I am guessing it was privilege thing but not sure. Hope this helps.

I cant seem to open some photos on Iphoto. I downloaded like 3 months ago from my phone into the iphoto. I could access ALL of my photos back then but when I try and access them now I cant seem to open the file

I cant seem to open some photos on Iphoto. I downloaded like 3 months ago from my phone into the iphoto. I could access ALL of my photos back then but when I try and access them now I cant seem to open the file. When i open iphoto and open the folder thats on it, i can see ALL the photos that are there but when I click on different ones some appear in the larger screen but A LOT of them dont appear. Iphoto seems to have erased the file or I dont know.
Also I tried clicking on the photo that doesnt appear and making it "Reveal it on finder" - "original file" and it says 'The operation can’t be completed because the item can’t be found.".
I really want those photos because they involve a really special family vacation, please help me find those photos

A LOT of them dont appear.
What do you see in the window when you click on those? A blank, black window? An exclamation mark? What?

I cant seem to find the authorise my computer in the itunes store, can anyone help?

I cant seem to find the authorise my computer button in the itues store, can anyone help?

It's in the Store drop-down menu - in iTunes 11 on a PC press Alt-S and the Store menu should appear e.g. from a Mac :

My iphone 4 keeps going into guided acess mode were i cant touch anything. i have for gotten my password and i cant seem to press the home button to go home. it tells me to put a password in but i have no clue. please HELPPPP!!!!!!

my iphone 4 keeps going into guided acess mode were i cant touch anything. i have for gotten my password and i cant seem to press the home button to go home. it tells me to put a password in but i have no clue. please HELPPPP!!!!!! im getting worried i have no clue whats going on. help and advice would be highly appriciated.

Just reset your phone:
Press the Sleep/Wake button & Home button at the same time, keep pressing until you see the Apple logo, then release.
This should let you use the phone normally, no restore needed.

HELLO EVERYONE! I have a canon xl1 and cant seem to import the video to FCPX. HELP IS APPRECIATED!

HELLO EVERYONE! I have a canon xl1 and cant seem to import the video to FCPX. HELP IS APPRECIATED!

Model Name:          iMac
Model Identifier:          iMac7,1
Processor Name:          Intel Core 2 Duo
Processor Speed:          2.4 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache:          4 MB
Memory:          3 GB
Bus Speed:          800 MHz
Boot ROM Version:          IM71.007A.B03
SMC Version (system):          1.20f4
Serial Number (system):          W88034J5X86
Hardware UUID:          00000000-0000-1000-8000-001EC2068236

HT5278 How do i download ios 5. I try and try but cant seem to find the download button. Sorry, i feel dumb.

How do i download ios 5? I try and try but cant seem to find the download button. Sorry, i feel dumb.

Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases. You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
Then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button
Updating to iOS 5+ : http://support.apple.com/kb/HT4972
A first gen iPad should get updated to iOS 5.1.1, and an iPad 2 (and 3) to iOS 6 (iOS 6 will remove the built-in YouTube app and the Maps app will change)

Cant seem to find the right forum, but I forget my security reset email info!

Cant seem to find the right forum, but I forget my security reset email info! I want to download apps and music to my macbook, I cant because I forgot my security question's answers(6+ years ago) Also the security reset email they have is one that I have never seen before! I cant buy anything... on my new mac. IM STUCK!

Then you are SoL until Apple's SNAFU is over, which could take another month for all God knows...

Hello&Help, Ive just swapped to firefox from Windows explorer, When i download music from (soundcloud) i cant seem to save the files in to my music documents, it goes striaght to windows player, Is there any way i could change the setttings?? Cheers

Hello&Help, Ive just swapped to firefox from Windows explorer, When i download music from (soundcloud) i cant seem to save the files in to my music documents, it goes striaght to windows player, Is there any way i could change the setttings?? Cheers

Hey Miramo, Ive got it sorted now. :-)
Thanks for all ya help.

I cant seem to download the CC trails or even update my account

i cant seem to download the CC trails or even update my account

why can't you dl a cc trial?

HT5622 I have given my old iphone to my daughter however cant seem to disconnect the two phones. I use icloud. What do i do to stop her using my email address, no for facetime, sharing info, contacts and photos????

I have given my old iphone to my daughter however cant seem to disconnect the two phones. I use icloud. What do i do to stop her using my email address, no for facetime, sharing info, contacts and photos????

To wipe phone
Turn off imessage in settings/messages
Turn off Facetime in settings/Facetime
Delete icloud account in settings/icloud
Erase all data and settings in settings/general/reset
Delete the phone from your profile in https://supportprofile.apple.com if you registered your phone there

I have 1428 songs in my itunes library and when i sync to my new iphone it only comes up with 1315 songs have tryed lots of ways but cant seem to get the other remaining songs to it ?? and ideas pls ?

hello need help pls bought a 4s and trasferd all my things across including my music but i am missing around 170 songs that wont snyc across ? have tryed taking all songs off and a few other things it seems to be songs that have been in playlists that wint work ? and ideas< cheers

To import music into your iTunes library on the computer go to iTunes>Help>iTunes Help>Add items to iTunes and follow the instructions
Delete the "songs" that do not play in your iTunes library and reimport them.

I used to be able to download files from the Harddrive of my Sony Handycam, but now it won't let me import them while going through "log and transfer." I have tried to update my settings, but this doesn't seem to work. Any help would be much appreciated

I used to be able to download files from the Harddrive of my Sony Handycam, but now it won't let me import them while going through "log and transfer." I have tried to update my settings, but this doesn't seem to work. Any help would be much appreciated

Hard Drive: The Hard Drive is on my camera (Sony Handycam)
Just needed some info on what is going on with your particular system.
Knowing the exact camera model will also assist us.
If this camera is standard AVCHD you should be able to connect with USB to Mac with FCE open and use Log and Transfer without all the fiddling around converting etc.
What FCE does during ingest is convert files to AIC. (Apple Intermediate Codec)
FCE cannot read the individual files in the BDMV folder, that's why all the converting is required when you use that method.
BTW: regards formatting drives/cards/memory on cameras; it is wise to use the actual device to format rather than a computer. This is a prime cause of read/write goof ups with solid state media. This applies to still or video cameras.
Keeping the COMPLETE card/memory structure in tact is vital for successful transfers.
Try here for some trouble shooting tips:
https://discussions.apple.com/message/12682263#12682263
Al

I cant seem to disable the Subtitles. I have tried on the iPad Settings and on the ATV settings, NOTHING!!

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