I cant seem to find the authorise my computer in the itunes store, can anyone help?
I cant seem to find the authorise my computer button in the itues store, can anyone help?
It's in the Store drop-down menu - in iTunes 11 on a PC press Alt-S and the Store menu should appear e.g. from a Mac :
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Hi, since i upgraded my iphone to the latest IOS system last week, i have been on this new orange EE network, and since then i have been unable to get onto itunes and the app store, i keep getting the message "cannott connect to i tunes" can anyone help me figure out whats wrong with it? Thanks
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
IPod touch will not update in App Store. It says " cannot connect to ITunes store
See these previous discussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities -
How do I set up a mail group on mac mail? All the advise on line seems to refer to 'address book' and I only have 'contacts'. The guidance does not work when using 'contacts' - can anyone help me?
Create a group and send mail
http://www.dummies.com/how-to/content/how-to-create-a-basic-contact-group-in-mac -os-x-li.html
http://www.macworld.com/article/1165582/how_to_email_groups_with_mail.html
Best. -
i have no service and i cant activate my iphone 3gs after update to ios 5.0.1 can anyone help ??
touch me wrote:
it says ICCID: unknown
Not a good sign. Try forcing the phone into recovery mode & restoring it. If this fails, make an appointment at an Apple store:
Turn your phone off. Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new. -
My iphone 4 was on ios 5.0.1, then a few days ago I upgraded it to ios 6.1.4, then the apple logo won't stop flashing. Can anyone help to resolve my problem? Thanks in advance
I'm trying to restore my iphone by using the recovery mode. But it always seems to run out of time, any idea why is that? Thank you again
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i am using windows 8 and i cant sign in icloud because i have a server error popping up can anyone help?
In the course of your troubleshooting to date, have you worked through the following document?
Apple software on Windows: May see performance issues and blank iTunes Store -
I dont know the password nor can I remember the password for the email address I used years ago. Can anyone help me authorize my music I bought with my super old id?
See this -> Find My iPhone Activation Lock: Removing a device from a previous owner’s account
i just asked if someone knows the support mail, i don`t know how to someone from apple support
-> AppleID Support - Contact Support
Condolences to you and your family. -
I am unable to update my apps on my iphone5s. After entering the applied password, the update button reappears and nothing happens. Can anyone help? Thanks
Hey there Tonyaokb,
It sounds like you are trying to update some of your apps and when you tap the update button, the update does not happen. I recommend starting by closing the running apps on the phone:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that, sign out of your iTunes account in Settings > iTunes and App Stores, and restart the phone and try to update them again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists I would next verify that you can find it in your purchased history with ths article:
Tap App Store.
Make sure you're signed in with the same Apple ID used for the original purchase.
Tap Updates.
Tap Purchased on the resulting screen.
So that you can then delete the app and re install it:
Reinstall the affected app
Remove the app from your device and reinstall it:
Tap and hold any app icon on the Home Screen until the icons start to wiggle and show a small "x" in the top-left corner of the app.
Tap the "x" in the corner of the app you want to delete.
Tap Delete to remove the app and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the app and download it again.
Note: If it's a paid app, make sure you're using the iTunes account you purchased the app with originally. If it isn't, you may be asked to purchase the app again. Learn more about downloading previously purchased items.
From: iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/ts1702
Thank you for using Apple Support Communities.
Take care,
Sterling -
When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?
Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
I have gone through all of the troubleshooting steps and still do not see my iPhone 4 (6.1.3) when I connect with USB to iTunes. Can anyone help?
I'd try removing and then re-installing iTunes. An uninstall will not remove your music etc. That should re-install the usb drivers etc. I don't think you can separately delete and install the drivers.
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I am trying to open a document I saved on a previous version of Pages, but ever since I updated, I get a message: "couldn't be opened: the required index.xml file is missing". Can anyone help me here?
Check this thread with possible answer from PeterBreis
Pages & Mavericks - "The required index.xml file is missing."
What can I do to open a pages file she I get this message"the required index.xml file is missing" ? -
i just got an IMac, and when i plug my IPad in, the device is not showing up on itunes ? can anyone help me ?
i tried many times, and it still dosent workTake a look at this Apple article -> iOS: Device not recognized in iTunes for Windows
Is the Apple Mobile Device Service installed and running on your computer? -
I am trying to transfer the licence of a Dreamweaver CS3 Macintosh product. A transfer of licence form has been signed by the person that gave it to me. Can anyone help me to complete the process as Adobe chat say they cannot to help? They told me the forum is looked at by an expert team. Anyone there? Thanks
Did you complete your form as well? A form needs to be completed and signed by both parties and submitted to Adobe support via a support ticket. Chat support cannot help, but should have pointed you to the KB article with the instructions.
Transfer an Adobe product license -
I get an error stating cc cookies dir: cannot make folder / cookies: Permission denied (error 13) when I attempted to download the creative cloud installer on my Mac. Can anyone help with similar pop up window? I'm trying to get a trial version of CS5.
You do not need to involve Creative Cloud to install/try the trial version of CS5...
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
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