I cant sign in itunes

they sent me verified email , and have confirm properly
but when i sign in itunes , they still give ****.......doesnt work at all
i cant even use it

Here is the possible solution:
googled the 5002 error- recommendation was to go to itunes prefs, store tab, and change buy from "1-click" to "shopping cart" option. worked on the windows version; haven't tried on the macs yet.
https://discussions.apple.com/message/6063229#6063229

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Cant sign into itunes or download any apps just keeps saying waiting and not askin for my apple id any help plz

any help cant sign into itunes or downloads any apps

Restart your iPod. Hold down the sleep / wake button until you see the red slider then swipe to power off. Then hold down the sleep / wake button until you see the Apple logo.
Try iTunes.

I cant sign to itunes with my apple ID it is asking for Credit Card

i cant sign to itunes with my apple ID it is asking for Credit Card

Hello hausandhaus,
Thanks for using Apple Support Communities.
As your Apple ID wasn't initially set up without a payment method, you will need to enter some sort of payment method when signing in. You are able to change that to none however afterwards.
Why can’t I select None when I edit my Apple ID payment information?
http://support.apple.com/kb/TS5366
Take care,
Alex H.

I cant sign into itunes from my iphone or put songs onto it from my pc itunes

I was purchasing an in app purchase and that app froze after purchasing and signed me out of itunes now i cant sign back in on my phone the sign in box comes up but closes after about 5 sexonds without fail every time i have tried and tried and tried. I then went onto my pc an altho it picks up my phone i cannot drag any music or apps onto it atal it has the grey circle with a line through sign and dosnt go blue with the add sign lime it should HELP!! im not paying al this money for this phone for its main feature to bust. Do i need to restore? Update? Or what? Thanks alot

I've got the same problem right now. I have an old Apple ID that my whole family was using (of course that one works fine) but I want to sign in with my personal iCloud ID and it does the same thing that you described. Any answers?
Note: doesnt work in iTunes or the App Store from my Macbook Pro or my iPhone, but does work when I sign in to the Apple ID page in my browser.

Cant sign into iTunes with VPP manager email address

Is anyone else having difficulty signing into iTunes with their Apple VPP account manager email address? I work as an IT contractor for a number of schools and in the past have set up VPP so that paid and free apps can be distributed via an MDM solution. Recently, the process by which we do this isn't working any more. Apple have admitted in emails that they have changed the way that VPP accounts are set up on their end and that during the transition some accounts were processed incorrectly (causing a lot of headaches and confusion). In one instance, we set up the VPP manager account using a distribution list email address of .*******. later, we enabled two step verification and provisioned the facilitator account. but when we sent to sign into the iTunes store with the management accounts email address, we got the error message: "this email is associated with he VPP program". We have told apple about this who replied with a frustrating tautology: "our records indicate that that address is associated with the VPP program, so you will have to use another email address to sign into iTunes." Trouble is, for the purposes of information management, we cant just sign into iTunes with any old email address, we have to use one provisioned by the education department, and they wont provision another email address for this.. Also, we have screenshots which demonstrate that it is possible to sign into iTunes with the program manager account at other schools, so what has changed? If this keeps up, I will have no choice but to recommend to all schools in future that they not go with Apple because their account provision system is not maintained at a professional level. The fact that they are so slow moving on this makes me look bad and the lack of documentation is inexcusable given the massive profits they have been posting. I will campaign vehemently against the use of apple in education unless this situation changes for the better. Already one school on our books have had an absolute gut-full of and have sold off the 60 iPads they purchased in favor of Android tablets with custom ROMS. What is the solution and why is there no phone number for Apple VPP in Australia?
<Edited by Host>

I know this post is over a year old. We setup our VPP account in Feb last year. It's very frustrating.
This is what I wrote to Apple.
This whole system *****!!!!
Seriously. I sign up under the old system and now we have to go through more doors to get in than a gold refinery.
You honestly think your product is worth this much pain. Get real!!!
I work at a school as THE ONLY IT Support Officer. I setup a generic user account for VPP under the old system so that the account was not tied to my name just in case I left or someone else had to take over the role. Now we cant use that account to manage the VPP account. We have to create other admin accounts. Trouble is, most of us already have our personal emails attached to iTunes accounts, AND YOUR SYSTEM WON'T LET US USE THESE ACCOUNTS TO BE ADMINS FOR OUR VPP ACCOUNT BECAUSE THEY ARE ALREADY ATTACHED TO AN ITUNES ACCOUNT!!!!!!!!!!!!!!!!!!!!!
Now I'm home and I can't remember my logon password and cant recall my recovery key because it's all back at work on a system I cant access until 2 weeks from now when the school holidays are over.
Well done Apple, you managed to make Microsoft look good!
The generic email account we setup is a distribution list account for the purposes of adding and removing people as needed. Apples change now means that we have to create more email accounts. I won't be doing that any time soon, I already have 5 and not about to create moer.
I too will not be recommending that schools go with Apple products. They are a consumer product, not an enterprise product. The promise you the world and all you get is pain.

TS3297 I cant sign into itunes on my phone or my computer. I keep getting unexpected error 5002? any theorys

pretty much what I said above, everytime i try to sign into itunes i get an error message 5002 and I am not sure what to do to resolve it

I've got the same problem right now. I have an old Apple ID that my whole family was using (of course that one works fine) but I want to sign in with my personal iCloud ID and it does the same thing that you described. Any answers?
Note: doesnt work in iTunes or the App Store from my Macbook Pro or my iPhone, but does work when I sign in to the Apple ID page in my browser.

HT1918 CANT SIGN INTO ITUNES

Ive never used IOS before .... everytime i try signing into itunes it asks to verify my account by requesting my credit card details which i dont want to do ..can anyone help with this

How did you create the account ? Unless you use the instructions on this page when creating an account : http://support.apple.com/kb/HT2534 , then you will need to enter credit card details before you will be able to use the account to download any item from the store.

Cant sign into itunes from computer

i can sign into itunes on my iphone but it will not let me sign into i tunes on the computer. what could be the problem?

Hello Kanefromsc,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario

Got an ipod nano but cant sign into itunes store

PLEASE PLEASE PLEASE some one help!!!!
i got my daughter an ipod nano, ive managed to download itunes and sync the music and pictures from my library but she wants a game from the itunes store. ive created an account and verified it but whenever i go to sign in to the store to make a purchace it says i havent used my apple id has not yet been used with the i tunes store and tries to make me set up another account. i cant even get back the £3 they deducted from my bank for verification because it wont let me sign in????????????????????????????????????????????????????
please help some one this is getting rite up my nose now!

Hello, Tracy,
I would suggest that you ask your question in the Using iTunes Store with Windows forum. This forum is for the Apple TV and so not the place where you'll be most likely to get help with your issue.
Good luck.

Itunes store cant sign in on new PC

I cant sign into Itunes store . I have a new PC, everything else is OK. It says itunes store is currently unavailable, try again later.
Ive done windows update. Still saying the same thing.

Hi, Wayne_1954.
Thank you for visiting Apple Support Communities.
Here are the best resources when troubleshooting the issue that you are experiencing.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H.

Why i cant sign in on itunes

why i cant sign in on itunes

Hi Daffa
I had the same problem, and sorted it by going to safari prefrences and selecting accept cookies from third parties, why this should be causing a problem in itunes i have no idea but it works
Seeya
Nonebutfrank

I have an account but i cant sign on or do much of anything because Itunes keeps timing out. helpÉ

i keep trying to sign into itunes, or search for something, or create a new account, but it keeps saying it times out and cant complete this action. it worked before i got my laptop fixed, so why not now? anyone have any ideas??

Click here and request assistance.
(68319)

HT5622 why do my apple ID cant sign in to iTunes?

why do my apple ID cant sign in to iTunes?

We are fellow users here on these forums, we won't know why - if you give some info as to what happens when you try to sign in (e.g. do you get any error messages ?) and where you are trying to sign in (on a computer's iTunes, an iPhone ...) then somebody on here might be able to try and help.

HT201406 Please help! I can power the device off but when i try to unlock the screen its like it cant feel my finger tracing over my unlock design, thus I cannot sign into itunes to download what i have before I possibly loose everything :(   My warranty

Please help! I can power the device off but when i try to unlock the screen its like it cant feel my finger tracing over my unlock design, thus I cannot sign into itunes to download what i have before I possibly loose everything    My warranty is expired and I dont know if there is any other solution before I dump a bunch of money into this devise. ThaNK YOU!

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I can't sign in on my ipad or my iphone. message comes up that says cant sign in to itune

i cant sign in to itunes on my ipad or my iphone. message comes up thatsays cant sign in to itunes. any idea whati need to do? Works on my pc though.

settings/mail etc tap on mail account, tap on email address tap on advanced and look at the first two switch settings

I cant sign in itunes

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