I cant sign to my icloud on phone but able on my mac. how?

When i entered my apple id on ICloud, it says that the email cannot be used to unlock the phone but I can use that account to sign in to my icloud using my mac. How? help me please.

Only the Apple ID which was used to enable Find My iPhone on a given device can be used to unlock it.
If you aren’t the device’s original owner, ask that person to remove the lock.
If you are, take the device and its original purchase receipt to a physical Apple Store and see what they say.
(113299)

Similar Messages

  • Cant sign in to icloud on my os x 10.7 mac

    i have recently updated my old white mac to OS X 10.7 but still cant log into my icloud, it keeps on saying that my Apple ID its incorrect, i've tried changing my Apple ID to, steel no work! HELP

    Hi -
    I think I'm having the same problem.  I had previously signed in to iCloud on my ipod and on my MBP, but after I created & started using a new User account on my MBP I can't sign into iCloud on MBP - same message, can't sign in at this time, for more than 2 months.  The strange thing is that after I  created the new User I wiped & synced my ipod to the new User account, I could sign the ipod in to iCloud in Settings with no trouble.  I'm using the same Apple ID as always, and can sign in to iCloud.com on a browser.
    When you say you 'deleted everything' do you mean you completely reinstalled your OS, Apps, Documents, Pictures, Music, wiped everything? If not, what exactly did you delete to fix this?
    Thanks.

  • HT1727 I cant sign in to iCloud with my Apple ID, it says "this Apple ID is valid, but is not an iCloud account, what do I need to do to sign in to iCloud?

    I cant sign in to iCloud with my Apple ID, it says "this Apple ID is valid, but is not an iCloud account, what do I need to do to sign in to iCloud?

    Hello, kitkatshaw. 
    Thank you for visiting Apple Support Communities.
    This sounds like you are attempting to create an iCloud account with your Apple ID through iCloud.com.  In order to create an iCloud account, you must sign up via one of the options below.
    You can sign up for iCloud on an iPhone, iPad, or iPod touch with iOS 5 or later, or through System Preferences on a Mac with OS X Lion v10.7.4 or later.
    Creating an iCloud account: Frequently Asked Questions
    http://support.apple.com/kb/ht4436
    Cheers,
    Jason H.

  • I cant sign in to icloud in my macbook pro yet i can do it on my ipad?

    i first sign in to icloud in my ipad but now i cant sign in to icloud in my macbook pro

    Welcome to the Apple Community.
    What happens when you try.

  • I recently updated my ipad 2 to ios 7,evrything is okay but cant sign into my icloud,when i tried it shows "unable to connect to the server"...is this because of my intetnet connection or else?????

    I recently updated my ipad 2 to ios 7,evrything is okay but cant sign into my icloud,when i tried it shows "unable to connect to the server"...is this because of my intetnet connection or else?????please help me

    Finally it got fixed after days automatically may be so relieved

  • HT204053 please tell me why i cant sign in to icloud with my apple id and password its driving me mad

    please tell me why i cant sign in to icloud with my apple id and password its driving me mad

    Do you have an iCloud account (did you make one?)

  • My wife lost her iPhone.  I have it signed up with find my phone but it appears that it isn't online.  Maybe that is because I have cellular data turned off.  What can I do?

    My wife lost her iPhone.  I have it signed up with find my phone but it appears that it isn't online.  Maybe that is because I have cellular data turned off.  What can I do?

    What To Do If Your iDevice or Computer Is Lost Or Stolen
    If your Mac, iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should do in advance - before you lose it or it's stolen - and some things to do after the fact. Here are some suggestions:
    Reporting a lost or stolen Apple product
    What-To-Do-When-Iphone-Is-Stolen
    Lost or Stolen iPhone? Here’s What to do.
    6 Ways to Track and Recover Your Lost/Stolen iPhone
    It pays to be proactive by following the advice on using Find My Phone before you lose your device:
    Find My iPhone
    Setup your iDevice on MobileMe
    OS X Lion- About Find My Mac
    How To Set Up Free Find Your iPhone (Even on Unsupported Devices)
    There is nothing you can do after the fact. If the device is attached to the Internet then it can be tracked. It makes no difference if it's WiFi or Cellular.

  • I am using iphone...i want to reset my phone but i forgeted passcode.then how can i reset it ?

    i am using iphone...i want to reset my phone but i forgeted passcode.then how can i reset it ?

    If you cannot remember the passcode, you will need to Restore the device...
    Connect to iTunes on the computer you usually Sync with and Restore...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup
    http://support.apple.com/kb/ht1766

  • I can't join a network, because everytime I type in the password, join greys out.  It has a lock sign next to the network name, but I'm not sure how to unlock it.

    I can't join a network, because everytime I type in the password, "join" turns grey.  There's a lock sign next to the network name, but I'm not sure how to unlock it.  Can you help me??

    The way you "unlock" it is by typing in the correct password. The lock indicates a private network that requires a password. Are you sure you have the correct password? Is this your own home network?
    Why don't you reboot your iPad and try to log in again. Hold down on the sleep button until the Apple logo appears on the screen, let go of the button and the iPad will shut off. Turn back on by pressing the sleep button again until the Apple logo appears and let go of the button. See if the iPad will accept your password.
    If that doesn't work, you could try tapping the blue arrow next to the network name and then tap Forget This Network. Restart your iPad as described above. Then go back to settings, tap WiFi, select the network and enter the password again and see if it works.

  • I downloaded a film on my phone but I don't have that much storage left now and I want to put it on my iTunes and not have it on my phone but I do not know how to

    I have a film on my iPhone and because I do not have that much storage left I want to put it on my iTunes and not have it on my phone but I do not know how to. Please can you help

    Where did you download this film from? Is it in your camera roll? If so, then import the video to the computer via whatever program you use to import pictures like a digital camera. http://support.apple.com/kb/HT4083

  • Forgot to sign out of old id and changed icloud email address and cant sign out of find my phone

    I have a iphone 4s and changed icloud email address and forgot to sign out of find my phone. How can I turn it off to change to the new email address that I changed in icloud?

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use.  When you do this you may find that the password for your old ID isn't accepted.  If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • Why cant my ipod touch 4g cant sign in on icloud

    Why cant my ipod touch 4g sign in on icloud something always appear it said the maximum number of accounts on your ipod touch has made. What will i do?pls help me

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
    Try the following to rule out a software problem
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
    Apple Retail Store - Genius Bar
    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price
    A third-party place like the following will replace the jack for less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the jack yourself
    iPod Touch Repair – iFixit

  • I have 2 i4 phones.  I can sign on to iCloud on 1 but never on the other.  Does anyone have the answer to this.  I have tried to change my password but I still have the same problem.  I keep getting message "Verification Failed The request timed out"

    I upgraded to 2 -  i4 phones with 2 different phone numbers.  I can sign on to iCloud on 1 phone but never on the other.  I have changed my my password twice but no matter what I do, I still have the same problem.  I keep getting a message "Verification Failed The request timed out"  no matter how many times I try to sign on it always times out.  Before I upgraded to the i4, I had a i3GS and had the same exact problem.  Does anyone have any ideas???

    Firstly, go to http://iforgot.apple.com and sign in with the ID you use for iCloud. A new password will be sent to your associated email address.
    If that doesn't work, for example because it's going to an address you can't access, then you will have to contact Support. Go to https://expresslane.apple.com ; click 'See all products and services' at the bottom of the page. In the next page click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password' and click 'Continue'.

  • Cant sign in to icloud or appstore using this account on my iPad2, its

    i can lgon through the website so the account is there and active, but when i go to sign into iCloud or use appstore it wont logon says cant connect, or freezes on varifying

    If the iPad is freezing on a certain screen, try a reset.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    You cannot sign into your iCloud.com account on the iPad - it does not work on mobile devices - you must use a computer.

  • I cant sign into my iCloud email without verifying it through my iCloud email.

    I made a new account but cant do anything without it being verifyed but i tried verifying it through iCloud emil and i cant access it because i need to verify it with that same email address.

    Welcome to the Apple Community.
    Provide another address for verification.

Maybe you are looking for