I cant start my new ipod nano

Hi there,
I bought a new ipod nano and I connected it to my notebook,dell latitude D 600, I did download the songs into that, but I couldnt remove as it showed not to disconnect, after like couple of hours I accidently removed the USB port from my notebook now it doesnt show up any signs inspite of me trying out all restoring help I got on the website,I feel its frozen but I cant restore it as per the manual methods, can anyone help me how to put it on? it did show battery icon as soon as it got dc but when I put it back for recharging it doesnt showup anything!!

Make a post in an iPod Nano forum. This is for iPod shuffle.

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I cant operate my new ipod nano(the screen is locked)

I juz got a new ipod nano as a present.
But there is one thing keeps bothering me up2 now. I cant use my new ipod, cuz whatever i did to push the menu or center panel, the screen doesnt work at all!!
I reset and update my ipod accroding to what the website tells us, nothing got improved.
Anyone here met this problem before? please help me out here. Thanks.

i'm having the same problem...
the hold key is unlocked
there is a folder and an exclamation on the screen
the site tells us to restore the ipod
but neither this i can do...
the computer is not recognizing the removable disk and it seems like the ipod is not connected
i think that's because the screen is locked
what can i do??

My Probook has OS X10.4.11 and I can't seem to find 10.5 to update to, all started when i tired new IPOD Nano and said I needed to update, any help?

This all started when I bought my wife a new Ipod Nano and when I plugged it in the computer told me that I had to update to Itunes 10.4. I went to update and after it downloads I go to open and install it, it says that I have to update to OS X 10.6. So I update to OS X 10.6 and it tells me to update to OS X 10.5. I search for OS X 10.5 and everything is OS X 10.5.1 or later. Any help?

Hi Darren,
So you purchased (not a disc from a different Mac) OS X 10.6 Snow Leopard and installed it, yes? If so, 10.5 and 10.4 are completely out of the picture, unless you have some older software which requires something in 10.4 or 10.5 (but you make no mention of that).
So, with 10.6 installed, go to Applications > Utilities > Disk Utility > select your HD and run Repair Permissions. Allow it to finish > quit DU > go to Apple menu > Software Update > and run all the updates there. Repair Permissions again.
Post back with any issues.

Just got a new iPod Nano 7gen. Have downloaded and installed iTunes 10.7 and installed succesfully. But iTunes fails when I try to start the program. Have OS X 10.8.2. Moutain Lion. Please help - thanks. Sven

Just got a new iPod Nano 7gen. Have downloaded and installed iTunes 10.7 and installed succesfully. But iTunes fails when I try to start the program. Have OS X 10.8.2. Moutain Lion. Please help - thanks.
Sven

Problem solved. Copied latest file of iTunes Library.itl from Previous iTunes Libraries and replaced it with the original in Music - iTunes-folder.

New iPod Nano 6th Gen just got it going today and it won't stay on. It starts playing a song and pauses (shuts down?) after a few seconds. It's fully charged what do i do? Help please!!

New iPod Nano 6th generation just got it going today. It is fully charged but shuts off a few seconds into a song, what do I do?

I received mine yesterday as replacement for 1st generation and yes I had exactly the same problem.
I don't think it is anything to do with headphone plug [jack].
I played around with the settings and have just managed to listen to three hours without problem.
Music settings; shake to shuttle off, sound check off, double click - play/pause, audio cross fade and group compilation on. Can't be all these but trial and error as to which one - unfortunately it came without instructions.
The only other thing was that I had it in pocket while i was moving whereas yesterday I was sat at desk with nano at rest.
iPod nano, Mac 10.6.8

Can i use my new ipod nano 7th generation on my macbook pro

I registered my new ipod nano 7th generation on my macbook pro. While on my macbook, I tried to download wma audiobooks from the library using overdrive media console & its not working.....so, I decided to use my windows laptop. I have the latest version of itunes on both laptops. (I know I can download & transfer wma audiobooks to my shuffle using overdrive media console & windows laptop.) I'm getting an error message that says I have to reformat my nano if I want to download wma audiobooks. Can I use my nano on macbook pro & windows laptop? will I ever be able to download wma audiobooks to my nano using macbook?

Your iPod Nano will need to be restored in iTunes on the Windows laptop before you can start adding/syncing content over to it.
Or if you want to use it with OverDrive on the Mac, you'll need to download the books as MP3s as WMA is not supported.
B-rock

New IPOD Nano will not sync. iTunes recognizes it, I think. It knows its there and says I can transfer purchases from it but it will not let me sync it to my existing itunes.

I received a new IPOD nano for CHristmas. Itunes shows it there on summary, it is showing with the eject symbol.
However, when I go to file/sync, it allows me to transfer purchases but not sync it. It also does not show up in my playlist like my older NANO does.
I have reset, I have toggled security on and off. I am current on the software on both my IPOD and ITunes.

I was having the same problem...plugged in my new device and although I was able to set it up and it was recognized in iTunes, hit the sync button and nothing...even when it said it was syncing, still nothing. I am not sure this will work for you but I did two things that were suggested in this forum in combination with one another.
First, I plugged my Nano into different USB port on my laptop from the one I was using. when I reconnected, my devie again was displayed in the top right corner. I clicked on it and the summary page appeared. The one thing I hadn't done is go to the "music" tab. When I arrived there I found that the "sync music" tab was unchecked for some reason. I checked the block and instantly the download started.
As I said, I don't know if you have tried this or if it will even work for you but after an hour of frustration...I felt a little silly that it was something so simple I had negelected and thought I would share.
Good luck!

Solved: New iPod nano 8g not seen in My Computer/iTunes after Apple Support

I received this iPod as a Christmas gift and it has taken months to get it working but I am happy to say I finally did. I wanted to post what I did to solve the problem in case anyone else is having the same issue.
Background Information:
- Windows XP operating system (I had to upgrade to SP 2 just for this iPod)
- Computer works fine with an older iPod nano
- New iPod nano would simply bring up the "Install Hardware Wizard" and always resulted in "Cannot Install Hardware"
- Nothing would show up in My Computer
- iPod would say "Connected, Eject before disconnecting" when it was connected
- Under "Services" iPod service was running & Started
- Under "Device Manager" iPod showed up under "Other Devices" with an exclamation/question mark for "iPod" (note: this did not show up under USB controllers)
What I Have Tried That Didn't Work:
- Downloading new iTunes. I did this a few times and ended up with 7.6.1.9
- Uninstall and reinstall iTunes and Quicktime
- Tried Install Hardware Wizard option to search for drivers in c:\WINNT\inf (or c:\windows\inf if that's what you have)
- Restarted computer several times and tried creating a new user in Windows XP
- Tried going to "Right-click-My Computer"-"Manage"-"Device Manager" and uninstalled any instance of iPod (under "Other Devices") and tried refreshing / re-installing
- Tried stopping and restarting the iPod service in "Services"
- Tried restarting iPod, resetting it, all those 5 R's and other Apple support docs online
- Tried finding answers in forums
- Finally today I spent a few hours on the phone with Apple Support, and after repeating everything in their self-help documents online, and it still didn't work, they said "Call Microsoft and tell them you have a driver issue" and that my new iPod needed some additional driver (which is why old iPod works but not new)
So that's where I left off this afternoon. I think I've seen people who haven't had much luck getting Microsoft support to help with iPod issues, so I continued searching online. I tried updating my Video driver from the Gateway.com website and that didn't work.
On the microsoft.com website, the best I could find was a registry change which told me to delete registry keys for UpperFilters and LowerFilters, which I didn't even have so I couldn't try.
Finally, here is the solution to what worked:
I searched for iPod - specific drivers, and on some random help forum - http://www.computing.net/hardware/wwwboard/forum/43267.html
You'll see they mention "usbstor.inf" which needs to be in c:\winnt\inf (or c:\windows\inf). I checked my computer and it was missing. Luckily, it was there on my work laptop which was also recently upgraded to Windows XP so I e-mailed it to myself (glad I didn't have to trust some one online).
I also followed his directions to add "usbstor.sys" from c:\winnt\servicepack files\i386\ to c:\winnt\system32\drivers.
Lastly, I saw some other usb*.inf and usb*.pnf files on my laptop so I decided what-the-heck, I'll grab them all since I only had usbvideo.inf, and thus I extracted the following into my c:\winnt\inf directory: usb.inf, usb.pnf, usbport.inf, usbport.pnf, usbprint.pnf, usbprint.inf, usbstor.pnf, usbtor.inf.
I restarted my computer and right away my iPod magically appeared in MyComputer and when I opened iTunes, it was also successfully there. Funny thing is, Windows Install Hardware Wizard popped up and I pointed it to that directory -- guess what, it didn't work. Apparently that doesn't matter. Every time I plug in my iPod now, I will just skip the "Install New Hardware Wizard" and go straight to iTunes.
I know this was lengthy but I thought I could save some one else hours of checking around--- just go look in your "inf" directory and make sure you have the usbstor.inf file!
Good luck!!!!

Take a look at this link, http://support.apple.com/kb/TS1410

Multiple issues with new IPod Nano+ ITunes 7

I am a formerly happy and loyal Apple user, but have recently become disenchanted due to what I see as bad faith actions.
I bought a new Ipod nano for my wife and brought it home to set up. When I plugged it in, it told me that I needed ITunes 7. Fair enough, I go up to download ITunes 7, only to be told that it won't work with OS 10.2.8 and that I need 10.3.9. There is nothing on the IPod packaging that indicates that I can only use ITunes 7. So as far as I can tell, Apple wants me to pay another $129 to buy a new OS, so that I can use my new ipod. It doesn't give me the option to use it with my existing setup. Is there a workaround so that I can use my ipod with my existing OS?
I started transferring my music collection to a PC to see if I could make it work there, since ITunes 7 works with Windows XP, which I have. This creates a new problem, since I can't seem to get the DRM protected music I bought on my Mac through ITunes to work on the PC. Can't get it to load onto the IPod, which is my whole intent in transferring it. My solution now is to not buy anything more from Itunes, since it will be a pain to transfer it when I change computers. I am not going to burn CDs for 400 songs, just to load them onto another computer. It seems like there are solutions on the web that can help you strip the DRM protection from songs, so I plan on using those to be able to listen to the music that I paid for.
Sor far, I have spent multiple hours trying to make things work. I have no interest in anything other than being able to listen to my music on our Ipods. While I understand the necessity to protect copyrights and limit illicit sharing, Apple has gotten a little too manipulative of a loyal customer base. Apple can count me in the formerly happy, now alienated group.
Mac G4 Mac OS X (10.2.x)

I just looked at one of the boxes for the new nano, and it has this on the back:
Requires Mac or PC; USB 2.0; Mac OS X v10.3.9

New iPod nano....neither driver nor iTunes work

well, I downloaded iTunes, but when I went to install it nothing happened. It stopped at the screen that said "Preparing to install..." and then that screen closed. Not sure whether it worked or not, I connected my iPod to the comp and tried to run it. When I opened it, it started looking for the device driver and then it gave me this message:
"Windows was unable to find a driver for this device."

Come on guys! Read the systems requirements on the box for the new ipod nano, it clearly says that it needs Windows XP with Service Pack 2.
iTunes 7.0.2 have the drivers in self for the ipod nano, so it need to be install before you plug the nano in your system, and you most have the latest version of Windows XP with SP1 or SP2 for the install to run correctly.
If there will be a way to install iTunes 7.0.2 on Windows 98, surely is not safe and requires additional programs that possibly have bugs and can void your warranty, and possible damage the ipod.
Upgrading to Windows XP is not so expensive like an iPod in self, so? You’ll be willing to risk your new hardware for saving a few bucks?!

My PC Shuts Down When I Plug In My New IPod Nano 3rd Gen.

The title of this post pretty much says it all. Got me my new iPod Nano 3rd gen. yesterday. Brought it home, booted up the puter, loaded iTunes and plugged that sucker in. Well first iTunes kindly instructed me that I would have to download it's newest software, which I did.
Then soon afterwards when I thought i was set, I plugged in my new 3rd gen iPod Nano to the pc and as soon as I did that my pc shut down completely, and restarted. Shut down is putting it mildly, I mean it just went 'kablink" and then was restarting.
I tried uninstalling iTunes, cleaning my temp folder, my internet cache, then reinstalling iTunes anew, still nada. All to no avail, people, because each and everytime I plug in my new iPod Nano, no sooner than i do this my pc summarily goes "kablink" on me and starts booting up again.
NOW I STILL have my iPod Nano 2nd gen, and it works fine, even with the newest iTunes software, it doesn't screw up my pc like the new 3rd gen iPod Nano does.
Now I am to conclude that the problem lies in the 3rd gen iPod itself. How could it not? My iPod Nano 2nd gen works absolutely fine, and everytime I plug in my new iPod Nano, I shut down in a flash withtout fail. Anyone of you have this error? I would love to know short of calling iTunes tech support about what to do about this, this is a MAJOR bummer for sure. Now I have to be concerened about whether or not I am ever going to get this thing to work now.
Is the iPod broken? If not why the shutdowns then? Please advise. Many thanks in advance.

Hey, I bought an iPod nano 3rd gen yesterday and I have exactly the same prolem you are describing in your message. Have you found any solution to this?

TS1425 I have the updated version of iTunes and a brand new iPod Nano 3rd Gen. It will not sync and is not recognized by iTunes. What's wrong

Just received new iPod Nano 3rd Generation 4GB today. Have new notebook computer for 3 months with latest version of iTunes. New iPod Nano is not recognized by iTunes and cannot do a darn thing with it. All I want is my music. What is the problem and how do I fix it?

Start by working through all of the troubleshooting suggestions here.
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

New Ipod Nano on Itunes but won't import songs

I just plugged my son's brand new Ipod Nano into Itunes and it appeared on the left side as David's Ipod but when I went to import songs from my library it won't allow me to do it. It has a circle with a line through it anytime I attempt to drag a song on to it. I have two other Ipods (nano and mini) and never had this happen. I installed the software that came with it before this happened. It also says something like Ipod can't be upgraded because playlists no longer exist...When I first plugged it in the Itunes said that the library was too large for the nano and that it could select the songs for me. When I said yes it started downloading all these songs from the library (songs my son didn't want). I managed to stop it by having everything deleted off the nano but now I can't import anything. Help!!! Thanks

I actually have the windows XP and not ME if that makes a difference

Why won't my BRAND NEW iPod Nano 7th Generation recognize headphones?

My BRAND NEW iPod Nano 7th Generation (purchased from and Apple Store less than a week ago) will not recognize any headphones. Consequently, I can hear NO sounds. It worked just fine right after I set it up. I turned it off, disconnected headphones that came with the Nano. Several hours later I turned it on again, plugged in the headphones, and then I could hear NOTHING. When I tried the radio, I got the message there was no signal because it said the headphones were not plugged in, which they were. I have tried two other sets of headphones. None work, but they all work in another iPod, so I know it is not the headphones. I restored the software and started over, but this didn't help either. I have pushed the headphone jack in as far as possible. This is very frustating because this Nano was a birthday gift for my husband. I will be grateful for any help. Thanks a lot.

Thanks SO much for the GREAT advice! I did just what you said, and I am back in business. The sound is fine, and the radio works. I cleaned out the jack with a tooth pick, blew some air in, and pushed the jack in a bit harder.I guess I was too tentative about pushing the jack all the way in. You were right that it is a tight fit. Thanks again, deggie. My husband thanks you also! His birthday gift now works! Yay!

Bought a new ipod nano and the computer won't recognize it

I just purchased a new ipod nano and have my itunes on Windows 8. I've connected it with the supplied cable to USB 2 and 3 and every time I receive a message a new ipod has been connected but it is not recognized by itunes.
How can I make this ipod work so I can set it up and start using it?

Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

I cant start my new ipod nano

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