I cant sync my ipod touch with my itune

After i connect my ipod to my laptop, i am unable to sync it.
Before that, i used energizer cable to charge my ipod touch.
My itune said that "This ipod cannot be used because the required software is not installed. run the itune installers to remove itune , then install itune again"
But the problem is i install tons of time it still dont work

Try downloading new version of itouch & if you cant, disable all antivirus, spyware, fierwall etc. Then try it. Another thing is open up itunes & on the top left corner, go to File & look for where it says, sync "----" iPod. Or try to go to File & click on Transfer purchases from "----" iPod.

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