I cant  sync my ipod with my pc

I cant  sync my ipod with my pc. i tried connecting it to several computers using several cables but though it does charge, it cant seem to be synced. itunes does not recognize that a device has been connected, so i cant sync music, photos or anything else.
my device is ipod touch 4. version is 4.2.1
what can I do?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Inspect the dock connector for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

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