I cant sync my iTouch the task bar shows it is syncing for now on the unit itself

I just tried to sync my IPod Touch 4th generation.  The bar on the screen shows it is syncing, but it does not look like it goes through the whole process and the unit itself does not say syncing like it did before.

At what stage is the sync "freezing"?

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    Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.
    Do a malware check with some malware scanning programs on the Windows computer.<br>
    Please scan with all programs because each program detects different malware.<br>
    All these programs have free versions.
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    *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
    *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
    *SuperAntispyware:<br>http://www.superantispyware.com/
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        imsarah18,
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    KarenC_VZW
    Follow us on Twitter @VZWSupport

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