I cant transfer my songs from computer to ipod

hi i just got an ipod video for x mas and i have all my songs on my itunes on my computer. i go to file( to transfer the songs to my ipod) and the update my ipod icon is not avaible. also when i first click on itunes, it say itunes cannot read the contents of the Ipod "IPOD" use the ipod software updater application to restore ipod to factory settings. i dont know what to do to fix this. also (this may be important) but i have 2 brothers who both got the same ipod i got for x mas. my one brother got his songs on his ipod no prob. i however had to create a new account on the computer to install my cd and i still cant get my songs onto my ipod.... by the way we all are using the same computer for all of our ipods, but that shouldnt be a problem.

Hello Matt,
It sounds like you are trying to transfer music from your iPod to your computer.  I found an article with information on transferring media from your iPod to your computer:
iTunes: Transferring media from your iPhone, iPad, iPod touch, or iPod
http://support.apple.com/kb/HT1209
You can also use steps from the following article to download your past iTunes purchases directly from the iTunes Store on the computer:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thank you for using Apple Support Communities.
Best,
Sheila M.

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