I cant unlock my ipod. ive reset it and i cant even move the unlock slider
i cant unlock my ipod. ive reset it and i cant even move the unlock slider. help?
Try restoring it:
http://support.apple.com/kb/HT1414
If you can't:
http://support.apple.com/kb/HT1808
Similar Messages
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I have no idea what happen I just got on my ipad to face time with a friend and I lost my Wi-Fi signal then. My friend called me back on face time and I couldn’t use my Ipad and I don’t know what happened. And I looked it up online to see how to fix this I found an article on apple saying how to fix this problem. So I fallowed the directions and it told me to plug in my device and to restore the IoS software on the iTunes summary pane. Anyways long story short is that I can access my ipad to do this because I have a password on my ipad so I can do this reboot.
So I am going to let my battery run down and see it that fixes the problem.
Conclusion
The main problem I am having is I cannot shut down my ipad because I can’t slide over the shutdown slide.
And I can’t do the recovery software on iTunes because my ipad is locked. And this is my dilemmaFirst Try This...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If you try these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
I just updated my iphone 4 to IOS 7.0.4 and it gets stuck backing up on step 2 of 7 and sometimes says step 2 of 4. I've got 2.09 GB free and ive reset it and still wont back up. It also says my phone has never been backed up to the computer, but ive been doing it for 2 years on it. My Ipad 2 also was getting stuck on step 2.
Hey there Ashleyehall,
Thank you for your question. It sounds like iTunes is unable to complete a backup of your iPhone. I found this article for you to help troublehsoot the issue named:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Symptoms
iTunes stops responding when backing up or syncing with an iPhone, iPad, or iPod touch.
Thank you for using Apple Support Communities.
Take care,
Sterling -
How do I unlock my ipod touch, if I don't have access to the computer which it was originally sync'd? I sync'd the touch with a company computer at a my previous employer. Any ideas?
If you can't remember your password then have you tried getting it reset via http://iforgot.apple.com ?
If you can't get it reset via that then try contacting Support in your country and see if they can reset it for you : http://support.apple.com/kb/HT5699 -
When I try to restore my ipad mini on itunes it says error 4005, but ive done everything and i cant take it into a store. Does anybody know anything to help?
This is Linda again. The new iPad actually as not restored on my employees computer. I thought it was working. Message said the device is in recovery mode and can not be restored. I have been at the Apple store for a total of 6 hours and on the phone with support for at least 4 hours. And now the replacement has crashed??? Has this happened to any one else?
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i have a big problem why is it i cant update my ipod touch 2g into ios 4! im using the latest version of itunes and everytime i click "update" it stucks on the "contacting server" please help i want to update it now
Maybe here:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
my iphone 4 cant find wifi. i have reseted wifi and iphone, but it still isnt working! it just stopped yesterday. please help!
You could try syncing the contacts with yahoo or google contacts, then sync them to the iPhone. Or, export the contacts and then import them into one of the aforementioned servicse, or iCloud, then sync to the phone.
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ive brought music and i cant download it the error said that the file is corrupted and it wont download the file, its never happnd to me before
Even though you're getting a different error message, try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
ipod touch is not syncronizing is not even on the list of devices on itunes even when I connect it, is not syncronizing wireless either HELP
I have some updates in regards my music that I want to upload to mi ipod touch 4th generation 64gb and my computer recognizes the IPOD connected via usb but my computer on itunes doesnt have any info about it, I don't want to reset all the settings becuase I spent a lot of money on you guys and simply mi ipod is not syncronizing I DEMAND help please also my ipod is not syncronizing wifi it says: "syncronization will be done when VAIO (my laptop) is available" but my computer IS AVAILABLE WHAT IS WRONG WITH THIS DEVICE someone better get me a resolution this is a huge inconvenience. I am going to stop puchasing apps and music if this is not resolved I DON'T want this tutorial http://www.apple.com/la/support/ipodtouch/assistant/itunes/ or this http://support.apple.com/kb/HT1808 those are not even close to the new update Apple did to ITunesThis will help: http://support.apple.com/kb/HT1212 : iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
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My iPod touch is disabled and I cannot even get it to work even after I plugged into my computer
My iPod touch is disabled and I cannot even get it to work even after I plugged into my computer..please help!!!
Try recovery mode agian.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
Place the iPod in recovery mode using one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
I have updated my ipod touch to ios5 and it is saying that the device is not registered in apple developers program.I have a back up fle in itunes and itunes is not prompting for restore.how can i restore my pod?pls help me to restore my ipod .am worried as it my new ipod and am not able to restore it.pls help.
i have done that .:(..PLs help me restoring it to older version.though i have a back up file.in itunes..am not able to restore it.as itunes is not asking for resotre option..pls help me
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I just purchased a ipad 2 and have not sync it yet. I have an old pc and would like to move the itunes library account to a newer pc that I have. Can I move the library to the ipad and sync ipods to the ipad and/or move the library to the new pc?
Perhaps this web page will help: http://support.apple.com/kb/ht1229
But I must point out that leaving the iPhoto Library on the external is worth considering. Your internal drive would be better off without having to carry the photos.
When you booted with the external connected and you were asked for the library, did you try navigating to the Library in on the external drive? -
ive recently updated, itunes and all my movies have disappeared,i can no longer add to library from my external hdd which ive always used and can only add from the laptops own hard drive,any ideas what the issue could be?if i transfer the movies from the external to the laptop they will add to the library without any problem so theres no issue with the laptop but when i go to add file in itunes i can path to the external but as soon as i select the file nothing happens, just goes back to itunes
This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2 -
I have an iPod nano 2nd generation and I want to download the songs I have on it to my new computer, as my old one crashed with all the songs on it. I also got a new iPod and would like to transfer the old songs onto it. How do I do this?
Ok so sorry for clogging the community!! I figured it out - you have to copy your videos into itunes manually. I did that, synched and all good!
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I got an iPod Nano for Christmas and loved it. Then the screen died. I got a replacement but it no longer repeats Playlists. Is it a setting I have to adjust to get it to repeat the entire Playlist?
Make an appointment at the genius bar.
If you went without an appointment, then it would make sense that you could be turned away.
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