I cant update message says i dont own major version
I have a brand new imac and the app store says I need to update iPhoto. When I try to do so, I get a message that says "you cannot update this software because you have not owned a major version of this software". I tried logging back in but get the same message. Iphoto ver 9.4.1 (701.67).
Login to the App Store with the Apple ID you purchased the iMac with or registered it with. Then in the App Store click on the Purchase button. There you should be able to download iPhoto.
OT
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Iphone 5 itunes trouble! itunes on laptop message says i dont have latest version
Hi,I have latest version of itunes on my laptop. I have copied a music CD so i can sync it to my iphone. when i connect my iphone 5 to the laptop i get a message saying 'claire's iphone cannot be used as dont have latest itunes version'. when i check my iphone it says all of my software is up to date. im not very experienced nor technically minded at all so would appreciate help.
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
Recently Apple have blocked my account for no particular reason so i had made another account because I couldn't access it i backed my ipod touch 4g to my new account and transferred my games and found out i couldnt update them because i dont own the full version of this game can anyone help please get back to me !
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.
You need to reactivate your first account.
Why do I see the message "This Apple ID has been disabled for security reasons” when I enter my password?
This message means that someone was unable to sign in to this account multiple times. The Apple ID system will disable the account to prevent unauthorized people from gaining access to your information. You'll need to follow the instructions on My Apple ID to reset your password. -
I can't download the current update, message says I am not connected to the internet although I am.
I can't download the current update, message says I am not connected to the internet although I am.
Assuming that you're not in a country that restricts or censors internet access, or connected to a LAN that does so (i.e. some dormatory and office systems):
1. Reset the phone (no data loss): Press both the home and power buttons for at least 10 seconds, releasing when the Apple logo appears.
2. Settings > General > Reset > Reset Network Settings
3. Disable WiFi and update using cell data network. -
iPad 3 and iPhone 4S won't synch with iTunes on Mac book pro. Error message says I need to have version 10.6.3 or later for iTunes. Mac iOS version 10.5.8 and iTunes on Mac is 10.6.1. iPad and iPhone version is 6.0(10A403). When I check for updates on the Mac book pro it says software versions are up to date.
When I check for iTunes version 10.6.3 it looks like it is for snow leopard operating system which I am not on. How to I get my devices to sync with computer. Everything worked prior to iOS 6 upgrade on remote devices.I'm having the same problem.
iPhone 4s won't sync with my Macbook Pro.
I iust updated the iPhone to iOS6 (thought it wasn't syncing before the update either).
Macbook Pro running Mac OS 10.5.8
iTunes 10.6.3 (i.e. latest update - which hasn't had an issues apart from syncing).
I tried 3 different USB sync cables. Still not syncing.
Do I really have to update my Mac OS to 10.6.8 in order to sync my phone ? I thought as long as you have iTunes 10.6.3 you're ok...
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I am trying to download the new Itunes but get a message saying I need 10.6 version and I only have 10.5. How do I download 10.6?
10.5 to 10.6 is not an update, it's an upgrade. http://support.apple.com/kb/HT1444
Buy 10.6: http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard -
I had to restore my computer and had to reinstall itunes. Now when I try to open itunes I get a message saying it is a new version than my itunes library. How do I fix this?
Try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode -
After a crash on my iMac, I reloaded iWork 08 from my disk. All the documents I created in this ap will no longer open. Message says I need a newer version of Pages to open this document. I can find nothing on this problem in apple support.
It sounds as you have had iWork09 on your computer. Check that you don't have a iWork09 CD.
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Sometimes when I send an email with a Pages attachment it is tuned into a zip file and then I am unable to open the atttachment afterwards. I get a message saying I need a newer version of Pages in order to open the attachment. How can I get around this?
Carol,
The message saying you need a newer version indicates that you saved from a newer version and tried to open with an older version. This has nothing directly to do with whether the file was compressed and packaged in a .zip file.
If you have two versions of Pages on your computer, you must take care to note which of them you are using. You may want to delete a Dock alias to the older version and you may need to change the Finder preference for which version is set to automatically open .pages files.
Jerry -
Trouble opening a just created Pages file.....error message says I need a newer version of Pages......Apple Store says I have version 5.0.......opening an older Pages file it says I have version 4.3.......can not find any way to try another upgrade to 5.0........please help......
ThanksPersonally, I would not recommend deleting/removing the iWorks 09 folder for several reasons: one is that the new versions have had several functionalities removed and until you decide that you can work with the new one and do not miss any features the older version had, I would leave the old one in place. Personally, I will not be using the new versions.
The second reason is that you can accomplish what you want using a different approach: simply open a Get Info window of your document and choose which version of Pages you want this to open in - you can also stipulate that all docs like this are opened with whichever particular version.
FWIW: Once you have edited an old document in the new Pages version, you can no longer open it in the older version. However, you can still export it to the old version. -
App Store says I have the latest version of Keynote but a kn presentation I am uploading cannot open and the message says I need a newer version. Very frustrated at this point
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Cant update apps. says I've not owned major version when i am only owner.
I cannot update my apps. Apple says You Can't update this software since you have not owned the major version. I am the only owner.
I've had this probelm before trying to upgrade apps.I had the same problem after replacing a hard drive in my computer. It turns out that I couldn't update the apps because they weren't downloaded onto my hard drive after reinstalling the new one.
In iTunes, click on "Apps" in the left column. Then click on "All" in the top nav bar. See if the apps you can't update are listed. If not, find them in the store and redownload them (you shouldn't have to repay for them if you purchased them in the past with the same iTunes account). Once you've got all your apps showing in the "All" window, you should be able to update them.
It would be nice if Apple reinstalled and updated purchased apps rather than give that cryptic message. Hope that helps. -
I cant download updated software, says i dont have enough space
i am trying to download the software update, but i says i dont have enough space, says i need 2 gb and i have 32 gb left on my computer
Is the message saying:
Not enough storage
Not enough/low memory?
For the former delete some items from the iPod.
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Original CD drivers installed for audigy2, but the update still says i dont have audi
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What are you people messing around?
I used to normally update my soundblaster software for the last 3 computers i had with no problem and now suddenly it wont work?
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Next try to start iTunes again. If it fails, restart PC, do the same with Task Manager and try to open iTunes again.
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