I cant update my Facebook or BOA app because a random email address appears & then it requires the PW
I cant update my Facebook or BOA app because a random email address appears & then it requires the PW
Delete those apps and re-download them using your Apple ID.
~Lyssa
Similar Messages
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I checked out the home sharing even turn it off and when I try to d/l or update anything my daughters ID comes up I tried signing out of my account. It has all my information but as soon as I try to d/l or update her info comes up HELP!
Store > Sign Out.
Then sign in with the correct ID. -
Changed my email address, confirmed my password. The App Store has old email address and does not recognize the password?
Easy fix... it's a refresh issue. Sign out and back in with changed name.
iOS: Changing the signed-in iTunes Store account
http://support.apple.com/kb/HT1311 -
I clicked update for facebook And now my iPod touch 4th gen won't let me download the Facebook app I've turned it on and off like 5 times and it still won't work can you please help me
Seems to be an Apple or FB app problem. Nothing you can do but wait for it to be fixed.
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I recently updated my primary email address associated with my Apple ID account.
Now when I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn't work. I can't figure out how to tell my iPad to login using the updated email address.
So in effect I'm locked out of the app store and I currently have 26 updates waiting.
I've tried disconnecting and reconnecting my IPad to iCloud with no luck.. However I cloud happens to show the correct/updated email address.
Does anyone know how to resolve this?
ThanksDid you change the email for the Apple ID or did you create a new Apple ID? A new Apple ID cannot be used with content that was bought using a different Apple ID.
Changing the email address you use for your Apple ID -
http://support.apple.com/kb/HT5621 -
My iPhone3GS running iOS5 has recently been reluctant to upgrade Apps. The App store asks for my password and then marks all the Apps as being updated. Often only one or none actually update. Usually I get a message saying "Unable to download application" and "<app> could not be downloaded at this time - Done or Retry".
It's not an iTunes login / password issue because sometimes one or two of the Apps will download and the others stall with the blank progress bar. The internet connection is working fine in all other respects.
Sometimes, many restarts later the downloads will complete. Is this a known bug? Is Apple working on it? Any fixes?My iPhone3GS running iOS5 has recently been reluctant to upgrade Apps. The App store asks for my password and then marks all the Apps as being updated. Often only one or none actually update. Usually I get a message saying "Unable to download application" and "<app> could not be downloaded at this time - Done or Retry".
It's not an iTunes login / password issue because sometimes one or two of the Apps will download and the others stall with the blank progress bar. The internet connection is working fine in all other respects.
Sometimes, many restarts later the downloads will complete. Is this a known bug? Is Apple working on it? Any fixes? -
When I try to update my apps, and old email address appears,how I get rid of it? I am not tech savvy at all!
This is happening because they were purchased with your older Apple ID. Apps and there updates are permanently tied to the Apple ID used to purchase them, regardless of the ID on your phone in Settings>Store. The only way to stop the prompt for your older ID would be to delete these apps from your phone.
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I recently changed my email address at the online iTunes website. Now I can't update my apps because the log-in shows the old email address, but won't accept the old password. How do I fix this?
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622 -
Using ipone4s, since update to IOS6 I cannot use "search" in the App Store. I deleted an App because I was have trouble activating certain features since the update to IOS6 - only to find now I cannot download the App to use AT ALL. ???????
Anything* >.<
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My iphone screen showed green colours then reset when I went into facebook after a random email address had replaced mine? I reset it, then it went back to normal but has anyone had this problem?
Hello Sean,
It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
iPhone Repair - Other Repairs
https://www.apple.com/support/iphone/repair/other/
Thank you for using Apple Support Communities.
All the best,
Sterling -
normally if anyone buys an apple product with a specific model (mac) , it comes with a built-in-apps that should be considered ( built in ) , Then why when the mac faces a mistake or an error that forces it to format , these apps don't show up ? etc : iMovie , garageband ...
considered it should be '' BUILT IN APPS '' ??
So does it really make sense that i should buy these apps again after i already payed an extra amount of money in the first place to get a model that includes them ??
after formatting my mac these apps should be there like its a whole new device that i opened !!!
I hope anyone with any useful information can share his thoughts or help with further steps .Downloading past purchases from the App Store, iBookstore, and iTunes Store
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My dad's email has changed, he cannot remember his password under his old itunes email account. Whenever he tries to download apps on his new iphone with his new email address, it is asking for his password for his "old email" account. We created a new itunes account with his new email address, but whenever we try to install an app, it keeps asking for his password and shows his old email address. What is the best way to solve this problem?
Hi Vivian Zollman,
Welcome to the Support Communities!
I'm not sure if you are referring to your Apple ID or just your email account in the Mail app. So, I've included all of the articles that may be relevant for you.
iOS: Setting up an email account
http://support.apple.com/kb/ht4810
If you already have an email account set up and you want to modify its settings, tap Settings > Mail, Contacts, Calendars, tap the name of your account, and then your email address. Then tap any information you want to adjust.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
iCloud: View or change your iCloud payment information
http://support.apple.com/kb/PH2616
Cheers,
- Judy -
I no longer have access to the email address that is stipulated as my rescue email address and I cannot remember the answers to my security questions. Please advise how I go about changing / updating the answers to the security questions.
Contact iTunes Support:
http://support.apple.com/kb/HT5699?viewlocale=en_US
or by email:
https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB -
I cant update, buy or get app from iTunes store, it says Please contact iTunes support in Apple.com.
Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
I have reset my I D but when I go to update apps it asks for password using my old email address???
How do I overcome this issue???So how do I update apps that are tied to an old ID ?? I do not remember the old ID as the Apps were downloaded a long time ago
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