I cant update my ipod b.c it freezes everytime i connect it to comp

I can restart it for like 2 sec when its connected to the computer but then it freezes on do not disconnect again
I cant restore it b.c it freezes and the computer doesnt know that its connected-is there something i can do there... the click wheel doesnt work at all and the scree wont light up it just says do not disconnect
do i need to take it in?
i could use a lot of help

Hi Jb4cy90,
Welcome to Apple Discussions
Try letting the battery drain completely and then recharging it to 100%/full. This may take a day or so for each (1 day to drain and 1 to recharge). During this process don't use your iPod; just unplug it from the charger, turn it on and then let it sit. When it is completely drained, just plug it in. You may want to bring it to your local Apple Store/Reseller or check out iPod - Service FAQ.
Jon
Mac Mini 1.42Ghz, iPod (All), Airport (Graphite & Express), G4 1.33Ghz iBook, G4 iMac 1Ghz, G3 500Mhz, iBook iMac 233Mhz, eMate, Power Mac 5400 LC, PowerBook 540c, Macintosh 128K, Apple //e, Apple //, and some more...  Mac OS X (10.4.5) Moto Razr, iLife '06, SmartDisk 160Gb, Apple BT Mouse, Sight..

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