I cant update my ipod, help!!!!!

i hav an ipod mini. i have always been able 2update but now when i try to the option comes up grey an i cant click on it.
PLEASE HELP THIS IS SO ANNOYING!!!!
thankyou.
  Windows XP  

If this isn't a problem with tthe music store, you have posted in the wrong forum. Please e-post in the using iPod mini forum.

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    If this isn't a problem with tthe music store, you have posted in the wrong forum. Please e-post in the using iPod mini forum.

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