I cant update my mac twitter app because it says i bought it with an apple id that i have never seen before. How do i update it?
I cant update my mac twitter app because it says i bought it with an apple id that i have never seen before. How do i update it?
Hi,
Your best bet at this point then is to contact iTunes Support and get them to straighten this out for you:
https://expresslane.apple.com/Issues.action
Select the options that best apply to your issue. You will have a chance to provide a written description before you submit. iTunes Support will get back to you via email, usually within 24 hours. Be sure to check your Junk/Spam email folder if you don't hear back by then.
They should be able to sort it out for you...
Good luck!
Cheers,
GB
Similar Messages
-
Today I got a iPad mini but after updating it my pc and iTunes decided to clear my whole iTunes library including manual downloads as well as purchased items (apps, music etc) it seems iTunes has gone back in time as there are only a few songs on my iTunes which are really old ones of mine. How do I get my current iTunes library back? Thanks.
Slone,
I finally decided to turn this annoyance into an opportunity. After a lot of experimenting I found that my iPad was just fine under 7.1 if I simply restored it as new. I have a lot of time on my hands and I had 1424 apps on my iPad! This is why every attempt to restore took so long.
I decided to restore as new, spend a day restoring the apps I really used. Doing so gave me a quick iPad with only bout a quarter of the storage used.
Granted it was a pain in the arse, but I wrote it off as in the old days when you had to do this with windows 95 just to keep a stable system.
I DO have some data in a few files of the now unused backup but a quick google search finds a couple Mac programs out there that will allow you go extract audio recordings, app data files etc. from the backup. I'll do that someday if I even miss the files I've probably forgotten that are there.
Anyway, there was nothing wrong with my hardware. I think there were just some troublesome setup items that 7.1 didn't like. Once set up as new, the ipad was fine.
Good luck! -
I downloaded an app 5 years ago on my iPhone with another Apple ID that I cannot get into now because I forgot the ID. I'd like to download the same app on my iPad now. The developer says it should be no problem. Any ideas how to solve this?
It will be tied to your old account, so only that old account will be able to re-download it - but redownloading an account's past purchases may tie a computer or device to the account for 90 days : http://support.apple.com/kb/HT4627
Do you have a copy of it anywhere e.g. on your computer's iTunes, or on a backup of your library ? If you have it on a backup then you should be prompted to authorise the account (and I think that the id will show) if you try to add it to your computer's iTunes via File > Add To Library. -
Okay so when I try to download apps on my phone a totally different Apple ID that I've never used before popped up. I've already tried settings under apps/iTunes and signed into my own apple account. But even doing so my apple Id won't show up
Try this:
Open the iTunes app, select the Music tab, then scroll all the way down to the bottom. Here you can sign out of any current Apple ID and sign into a new one. Good luck!
And just in case there is another Apple ID linked to your account you can check at http://appleid.apple.com. -
Any ideas?
What version do you have (Settings > General > About > Version) ? If you are on iOS 5+ then you should have a Settings > General > Software Update option for direct update, if you have iOS 4 then you will need to do the update via your computer's iTunes (which needs to be failry up-to-date).
To update via your computer, connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases. You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
Then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button
Updating to iOS 5+ : http://support.apple.com/kb/HT4972
A first gen iPad should update to iOS 5.1.1 and an iPad 2 and 3 to 6.0.1 (which is the only version that is 'signed' by Apple) - with iOS 6 will lose the built-in YouTube app and the Maps app will change. -
I have recently purchased the new Macbook pro retina and while updating the preinstalled (free) iPhoto & iMovie, a message shows saying: To update this application, sign in to the account you used to purchase it. And obviously i haven't purchased them. Tried everything I know, not sure what els to do.
I responded to your here > https://discussions.apple.com/thread/4420415?tstart=0
Please do not start duplicate topics... thanks! -
I need help with the question above.
I would start with iTunes customer support. If it is on both devices, doesn't sound like a device issue...
https://expresslane.apple.com/Issues.action -
HT1420 I'm being asked security questions I have never seen before as I am trying to purchase apps
What to do re above.
Go to the Support button above right, connect to the Express lane, iTunes, Manage Account, then change password and security...content cannot be recovered so must be changed.
-
I Can't Update Twitter App Because it's linked to someone I have never met
I can't update the official Twitter account. For some reason the Twitter app is connected to someone else's Apple ID – someone I have never met nor do I have any mutual friends with (according to fb). Whenever I try and update Twitter it asks me to sign into his account and I can't update it with my account. I haveeven deleted Twitter and tried to reinstall it using my Apple ID. When I do so his email address is automatically filled in (with every other app mine is automatically filled in) – so I filled in my Apple ID info but I get an "Unknown Error" and then "We could not complete your request. There was an error in the App Store. Please try again later. (4)"
It appears that I'm not the only one who has had this problem
https://discussions.apple.com/thread/3147823?start=0&tstart=0
https://discussions.apple.com/message/13011607#13011607
But from what I've seen the only solution is to re-index my computer with spotlight. I have done so but that doesn't work.
I just want to be able to update Twitter. Help?Hi Brian...
No guarantees, but try deleting the cache and cookies associated with the App Store.
Go to ~/Library/Caches/com.apple.appstore/Cache.db
Finder, hold the Option key, and choose Go > Library
Move the Cache.db file to the Trash.
Restart your Mac.
Deleting cookies may also help.
Go to ~/Library/Cookies. Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
See if you can update Twitter.
You can report this incident to Apple > Apple - Support - Mac App Store - Contact Support -
so, my girlfriends old apple ID keeps popping up asking for the password. I have changed my apple ID and my Itunes ID and it still pops up. what do I do?I cant download some of my apps because of it
If you have any apps downloaded with the other AppleID, those apps
will ask for the other AppleID to update.
Downloads are forever tied to the AppleID used to download them.
Delete the apps associated with the unwanted ID and download them
under your ID. You will have to purchase apps that are not free.
You cannot transfer apps from one Apple ID to another, not can you
merge 2 Apple IDs. -
I recently got my moms friends old iphone5 that he had for like a month. Everything is fine with it but it wont let me update any of my apps because it asks for his apple ID password. Is there anything i can do to change/fix that?
sabrinabriii wrote:
I recently got my moms friends old iphone5 that he had for like a month. Everything is fine with it but it wont let me update any of my apps because it asks for his apple ID password. Is there anything i can do to change/fix that?
You should remove his AppleID and restore it as new. -
I am trying to install an update for my macbook pro retina display and my mac wont restart because it says my mail is still open but when i try and open my mail, it wont let me. I think it crashed. Help?
Go to: Apple > Force Quit
and select Mail > Force Ouit. -
I have an Apple iphone 4s and for the last 4 weeks I cannot download or update any apps. I have an iPad and a Mac book pro and the apps download on these devices fine. My phone tells me that I have 12 updates but when I press update all or update any individually nothing happens at all. It also does not ask me for my password any more but my iPad and mac book do.
I have signed in and out of the app store and the password is correct. I have tried both kinds of reboot but that did nothing. I have tried to update the apps by connecting phone to Mac book pro...it shows the apps being download on the Mac book and says it will sync them to my phone but it does not. Everything else on my phone works fine.
Any ideas ...Please!Thank you, this has resolved both the iphone and ipad problem immediately. I am concerned that I may have a problem with apps that I bought under my old AppleID as they will not be recognised. Any suggestions for this please?
-
my iphoto wont open since i updated my mac, please help? it says i need to install an iphoto library upgrader which I have installed but still cant see my photos.
What version of iPhoto are you using? 9.6 is the current version.
Do a backup.
Quit the application.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.iPhoto.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this. -
I cant update my iPhoto from app store is aking me to sign in to a acount that I recently change the password and I dont use it a lot. what can I do?
Find the password or reset it using the lost password link
LN
Maybe you are looking for
-
I am using a Canon 5d Mark II and im trying to get LiveView to work on the screen. Since EOS utility doesnt work for Lioni have found alternatives. My #1 pick is OnOne software which allows me to connect camera to Mac via usb. The mac then broadcasts
-
Running 9iAS Reports via Portal
When Running a 9ias Report (JSP REPORT with mime type set to Excel ) via the portal , the report contents are not rendered using Excel . Is this possible if so how ? Thanks Deepa
-
Downloaded iCloud and my calendars are not syncing. I have all the updated software.
I have a Macbook Pro Mac OS X version 10.7.2 and a IPHONE 4S Version ios 5.0.1 purchased Icloud I schedule an appt on my Mac Outlook 2010 and it DOES show up on my mac ical but not on my iphone cal. I even did a manual sync and NOW none of my outl
-
Hi Experts, Recently we have upgraeded ebs 11.5.10.2 to R12.1.3 . In 11i , we have DFF at supplier site level ( Title : Vendor Sites). After upgradation , we are not able to see the context value at supplier site level. Is there any set-up required f
-
hi all. Is there any mechanism in TopLink Essentials to make query with batch query hints like in EclipseLink? Thanks in advance.