I cant update my macbook pro to mac os x 10.9.2 what do i do please help me guys..
i cant update my macbook pro to mac os x 10.9.2 what do i do please help me guys.......
First off, you need to post in the correct forum. 10.9.2 is not the same as Mac OS 9.2. (12 years separate those two).
I'll ask this thread be moved.
Secondly, look at your Apple menu -> About This Mac and tell us what you have now.
If it is some version of 10.8, you can upgrade to 10.9, and then 10.9.2 free:
https://discussions.apple.com/docs/DOC-6131
If it is some version of 10.7, check the system requirements for 10.8 first, to determine if you can go straight to 10.9, then 10.9.2:
https://discussions.apple.com/docs/DOC-3761
If it is some version of 10.6 or lower, read this tip:
https://discussions.apple.com/docs/DOC-6271
Similar Messages
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Hello everyone I need help! Why i cant Update to Mountain Lion if Im gonna try to update my Macbook Pro with Mac OS X 2.3 GHz Intel Core i5. It always says "Your Software is up to date" which is only Mac Os X ver. 10.7.5
Not sure what exactly you did (or not), but it looks as if you should attempt doing it all again, only this time all right and by the book. Many millions have done so, and sure it'll work for you as well.
If you've indeed purchased ML already, you'll find it exactly there in the App Store: under Purchases. -
HT201240 i cant update my macbook pro i have forgot my password
cant update my macbook pro i have forgot my administration password
First off, you need to post in the correct forum. 10.9.2 is not the same as Mac OS 9.2. (12 years separate those two).
I'll ask this thread be moved.
Secondly, look at your Apple menu -> About This Mac and tell us what you have now.
If it is some version of 10.8, you can upgrade to 10.9, and then 10.9.2 free:
https://discussions.apple.com/docs/DOC-6131
If it is some version of 10.7, check the system requirements for 10.8 first, to determine if you can go straight to 10.9, then 10.9.2:
https://discussions.apple.com/docs/DOC-3761
If it is some version of 10.6 or lower, read this tip:
https://discussions.apple.com/docs/DOC-6271 -
Awhile ago I updated my Macbook Pro to Mac OS X Lion, am I able to transfer this to my iMac as well? Or do i have to buy the whole thing over again on my iMac?
You need to upgrade the iMac to Mac OS X 10.6.3 and then 10.6.8; the installer won't run on 10.5.8, and it won't install onto a 10.5.8 system if run from a compatible OS.
(89852) -
my macbook pro will not play a video without pausing every 11 seconds. PLEASE help me figure out what is wrong. very frustrating. I have already tried restarting
buckmacie,
has the video been completely downloaded onto your MacBook Pro when you start to play it? Or are you playing it while it downloads, AKA streaming it? -
okay i updated my iphone 5 and i changed my password and now i dont remember it i cant restore my phone because my power botton does not work so what should i do PLEASE HELP!!!!!!! Thanks
Hi sigrun from mo,
If you are having a button issue on your iPhone that prevents you from doing further troubleshooting, you may need to have the phone serviced. You may find the following page helpful:
Service Answer Center - iPhone
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
Regards,
- Brenden -
I recently purchased a brand new Macbook pro and I am having some trouble with the Macbook Appstore. I changed my Apple ID today and when I go to update any apps my computer is bringing up my old Apple ID. There is no option to change the Apple ID or sign out on the updates tab of the app store. I have tried logging out and back in using my new Apple ID on the Featured Quick links tab but it does not work. Can anyone assist?
How can I delete and reinstall these applications that were downloaded without messing up my computer?
-
I have a canon Vixia HF M301 camcorder and I can't get it to import videos to my Macbook Pro. I have read and tried everything I can find and still no luck. Any help would be greatly appreciated.
Lorcan96791,
Please make sure that you are using Transfer Utility, which is a program that is made by Pixela Corporation. It came with your camcorder along with another program called VideoBrowser.
If this is a time sensitive-matter, additional support options are available at Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. -
Hi
My MBA
Model Name: MacBook Air
Model Identifier: MacBookAir3,2
Processor Name: Intel Core 2 Duo
Processor Speed: 2.13 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 6 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBA31.0061.B01
Cant update , it download for ages and freezes while verifing and installing for ever.
My surfing is also affected,
Systems acts kind of crazy.
Please help
ThanksNot enough free disk space can cause the problems you are describing.
Right or control click the MacintoshHD icon on your Desktop.
Click Get Info. In the Get Info window you will see Capacity and Available.
Make sure there's a minimum of 15% free disk space.
Freeing space on your Mac OS X startup disk
If it's not a disk space issue, the startup disk may need repairing, try here (MacBook Air / Snow Leopard > OSX Tips: Using Disk Utility 6. Verify or Repair Disk -
New MacBook Pro hard drive is full - but Nearly All Files on DropBox. Please Help!
I recently bought a new MacBook Pro and I am no longer able to download files from my email because it is out of space. I store everything on DropBox and nearly no files on the hard drive. I am looking for assistance to reduce the 72.68GB of "other" on my hard drive. Many Thanks!
about my Mac:
Storage Space:
<Image Edited by Host to Remove Personal Information>You have a very small hard drive, and not enough free space for your computer to function well. You need an external hard drive. If you anticipate adding a lot more files, you can clone your existing system to the external, and then boot from it. Or you can shift some of the stuff that you currently store in Dropbox to a backup area on your external drive, and then cut down what you keep in Dropbox to contain ONLY the files that you need to be able to access when not at home. You can also change the location of your Dropbox folder, with the caveats noted at the bottom of the help article I have copied below:
From Dropbox Help:
How do I move my Dropbox folder to a new location?
You can move your Dropbox folder to any location on your hard drive using the Dropbox desktop application. If you decide to move the folder, we strongly recommend choosing a location on the same hard drive as your operating system. Dropbox won't work correctly should the Dropbox folder ever become inaccessible.
You can select the new location from the Dropbox desktop application preferences.
Using the Dropbox desktop application on Mac OS X
Click on the Dropbox icon from your menu bar.
The Dropbox icon
Click on the gear icon and select Preferences... from the menu.
Click the Account tab.
Move the Dropbox folder location by selecting your folder from the drop-down menu labeled Dropbox location.
Let Dropbox move your folder and its contents to its new location.
Important: Your Dropbox folder will keep the same name as before and can't be changed by using the move feature. Dropbox will not sync your Dropbox folder if it has been manually renamed or moved through your operating system. If Dropbox loses track of your Dropbox folder, it will attempt to re-sync the folder in its entirety using its last known location.
Dropbox for Business users: If you've connected a personal and a work Dropbox, you'll see both of your Dropboxes listed here. Select the correct toggle before moving the Dropbox folder location.
For our advanced users
If you want to put your Dropbox folder on an external drive, proceed with caution:
The Dropbox folder must be available when your computer boots and before the Dropbox desktop application starts. Some USB drives, for example, take some time to mount before your computer recognizes them. The Dropbox desktop application could start before such a drive is ready and get confused. You'll receive an error and Dropbox will give you the opportunity to relink your Dropbox account or exit if it is unable to find your Dropbox folder.
If the external drive is disconnected from the computer while Dropbox is running, there's a small chance that the application will start deleting files before realizing that the entire drive has been removed. Again: When it comes to using an external drive for your Dropbox folder, tread carefully. -
I have the latest 13" Macbook Pro with Retina Display. I just recently installed Windows 7 through Bootcamp assistant but when I am in Windows the internet doesn't work. How can I fix this??
I found where to download it in bootcamp, I just can't find my usb drive I will need to buy a new one and then give it a shot. I am sure I will be back to ask more questions... thanks for your help.
-
My macbook pro 2010 model won't turn on. think its over heated. PLEASE HELP :(
I think my macbook pro 2010 model has over heated
My wife left it on a bean bag with the mains attached. when i picked it up it was very hot and now it won't turn on.You can hear the fan when you plug the mains in but it doesn't turn on. no lights or display.
Have taken it to an Apple repairer but they can find the problem. any help would be great Please help
Thank youReset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple store.
Genius Bar reservation:
http://www.apple.com/retail/geniusbar/
Best. -
HT201364 i cant update my macbook Pro Black from snow leopard 10.6.8 to yosemite.
I have read the specs and everything seems fine. I have snow leopard 10.6.8 and when I try and update i get a message from the applestore app to say it cant be installed on this laptop.
Please can anyone advise me on that I should do.
MAC OS Build 10.6.8
Model Name: MacBook
Model Identifier: MacBook4,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 3 MB
Memory: 2 GB
Bus Speed: 800 MHz
Boot ROM Version: MB41.00C1.B00
SMC Version (system): 1.31f1Minimum requirement for Yosemite on a MacBook is 5,1 Yours is too old. Lion (10.7.5) is as far as you can go.
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New MacBook Pro Unibody Jun 2011 - No Audio Device / No Output Device Installed. Please Help.
Dear All,
I have installed OSX Lion on the 20th July 2011 and the problem started with the audio device installed. Itunes wont even play and iDVD and you tube would work without audio. I have tried everything from system diagnostic re-booting back to original snow leopard on 10.6.7 including taking it for service. The audio works intermittently when I re-start my MacBook but eventually disappears back to square one. Until restarted again.
I am still under my 90 days from purchase date and the problem is I am no longer in London where I originally purchased the MacBook from - I moved to Delhi, India with my family and they don't have geniuses here only local service/ technicians who already tried fixing the problem.
Very disappointed after spending nearly £1,600.00 for this.
I don't want to go back to the local service centre for them to restart my MacBook to prove audio device is working.
Is there any other option for me like refund or replacement?
Many Thanks
ShahDear Lex,
Thank you for your advice above.
I have updated latest iTunes 10.4.1(10) 64 bit.
I have updated latest OSX Lion: 10.7.1 Build 11B26
Still the problem occurs. When laptop restarts the sound stays for 5-10 min before shutting down intermittently. In iTunes the music will not even run - other applications such as YouTube - it will run but no sound.
I have tried everything now and I am certain it must be a software connected issue I am experiencing only.
Please can you help.
Many Thanks -
The MacBook Pro turn on but not show anything on the screen.. Please help me
I have a MacBook Pro15 2011 2.2 i7. The computer turns on and makes the chime and you can hear it and the fan runs but the problem is that it doesn't show anything on the screen and the apple logo doesn't turn on Also none of the ports works
Try these 3 things
SMC reset:
http://support.apple.com/kb/HT3964
Try a pram reset:
Power off, power on, hold the following keys, option,comand,P,R (no commas) hold thes keys till you hear the start chime 2 times, the release. Reboot and see if you have anything
The other thing you can try is a safe (be patient as this will take a little longer boot). power off, power on holding the shift key continue to hold the shift ket till you see the progess bar, then you can release the key, let it finish booting, and try doing some things on the machine. This will disable the 3rd party software so only native sftware will run. f all is well there is a problem with a3rd party application causing the issue. Try rebooting mormal, snd see if things have gotten better.
If not take it to the Apple store and have it disgnosed, they do not charge for this, and will give a price of repair. Most of the time it is a flat rate, if there is no evidene of liquid damage they will repair what is broken for the same price. About 13rd the price of a replacement. If your machine is less than one fear old it should be covered by the warranty, if you have ApplECare you have 3 years from date purchase.
All the best
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