I cant use my current subscription 60 minute

I can't use my subscription 60 minutes credit. But i have been charged already with Order number: 539823409 on 18-oct-2011

Hi,
Your subscription minutes will be reset on the 21st 16:49GMT since this is the date and time it was originally purchased: https://secure.skype.com/account/purchase/history/orders
Recurring payments are taken 3 days before in order to avoid any payment delays: https://support.skype.com/en-gb/faq/FA1781/How-can-I-pay-for-a-subscription#5
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Similar Messages

  • My phone is stuck on activation lock and i cant use my current apple id

    basically i cannot activate my iphone 4 s because my old ilcoud account is linked to find my phone so my existing apple id will not work to unlock it if that makes sense...i have tried on itunes an tried to log in to icloud.com...so ppickled can anyone help?

    Sorry, but without the Apple ID of the previous owner, the phone can't be used anymore.
    Did you check these articles?
    iCloud: Remove your device from Find My iPhone
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account

  • I want to increase my current subscription to Unli...

    How do I do that without having 2 subscriptions being charged at once?

    Hi there,
    You can cancel your current subscription and then buy a new one, as it's currently not possible to switch from one subscription to another.
    Cancelling your subscription means that you cancel your recurring payment agreement, so you will not be billed for the subscription anymore, however the subscription itself will remain active and you can use it until the end of the already paid for period. Here's more information on how to cancel your subscription:
    https://support.skype.com/en-us/faq/FA1881/How-do-I-cancel-my-subscription
    As an alternative, if you have not used your current subscription for more than a few days, you can still ask a refund for it and then purchase a new subscription immediately. To get the refund and answers to any further questions you might have, please contact Skype Customer Services as follows:
    https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
    Hope this helps and let me know if you have any additional questions!
    BR,
    Marilyn
    If you found a post useful, please give Kudos. If it helped to fix your issue, mark it as a solution to help others.

  • Why i cant used my 400 minutes subscription?

    Hi, why i cant used my 400 minutes subscription? me and my friend been using this for almost 2 years to call our family in the philippines. 

    Because the 3G is not compatible with iOS 5.

  • My ipod 5th gen says it is connected to the internet and i can go on apps that require an internet connection but whe i try to use the weather or another app that uses your current location it cant find me???

    My ipod 5th gen says it is connected to the internet and i can go on apps that require an internet connection but whe i try to use the weather or another app that uses your current location it cant find me???

    If you open the Maps app where does that say you are located?
    For location the iPod uses the location of nearby routers that are in Apple's database of routers and their location. Thus it appears that Apple's database is incorrect. You do not have to be connected to the router, just within range.
    Apple periodically updates their database based on information they obtain from iPhones, The iPhone has to have turned on the option to send info to Apple. no one has found another way to get the location of a router added/corrected.
    You can confirm that by going to well-know place with wifi like Starbucks or McDonalds                              

  • I cant open my current photo library using this version of iphoto 09

    This is the error I get when I click on upgrade after I installed Iphoto 09
    "You cant open your current photo library using this version of iphots, You have made changes to your photo library using a newer version of iPhoto. Please quit and use the latest version of iPhoto.
    Someone please help... I have a lot of photos and now I cant access them!!!
    Someone said to open the application while holding down command + option and select the last option, but that did not work.

    Try downloading the latest version of iPhoto Library Manager and rebuilding. It create a new copy of the library which drops stuff like slideshows but if you can't get it to work I would try iphoto library manger.

  • HT1338 for itunes 10.7 it is saying that my mac need version OS X needs to be version 10.8.6 - how do i get this? There are no current software updtes and i cant use iTunes for my new iphone 5

    For itunes 10.7 it is saying that my mac need version OS X needs to be version 10.8.6 - how do i get this? There are no current software updates and i cant use iTunes for my new iphone 5

    I think you meant 10.6.8, not 10.8.6
    It requires an upgrade, instead of a free update.
    Snow Leopard/10.6.x Requirements...
    General requirements
       * Mac computer with an Intel processor
        * 1GB of memory (I say 4GB at least, more if you can afford it)
        * 5GB of available disk space (I say 30GB at least)
        * DVD drive for installation
        * Some features require a compatible Internet service provider; fees may apply.
        * Some features require Apple’s MobileMe service; fees and terms apply.
    Which apps work with Mac OS X 10.6?...
    http://snowleopard.wikidot.com/
    It's been pulled from the online store & Apple Stores, so you have to call Apple to buy it, last I heard.
    Buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
    Other countries...
    http://support.apple.com/kb/HE57

  • I just downloaded Snow Leopard to my Mac Book, now my ICalendar says I cant use this version of iCal with this version of Mac OS X, i currently have ICal 3.0.8.....what do i need to do?

    I just downloaded Snow Leopard to my Mac Book, now my ICalendar says I cant use this version of iCal with this version of Mac OS X, i currently have ICal 3.0.8.....what do i need to do?

    Your profile shows you are running Snow Leopard. Put the Safari version you now have into the Trash. You need to reinstall Snow Leopard.
    Reinstall OS X without erasing the drive
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.

  • I cant use my subscription.

    I have paid my subscription for unlimited calling to Thailand for 12 months. now i cant use it. What 's the problem?? yesterday you guys charged me for 10$ and canceled it. And after that i cant use my subscription.

    Hi Beau,
    Your order history shows that you have purchased Philippines 120 min to landlines. It doesn't include Philippines mobile numbers.
    https://secure.skype.com/account/purchase/history/orders
    If you purchase a subscription from http://www.skype.com/intl/en/prices/pay-monthly/#PH then please make sure you open tab called "Landlines and Mobiles" and choose one of those.
    You can still request a refund for landline subscription if you wish to get a different subscription.
    https://support.skype.com/en/faq/FA297/How-do-I-request-a-refund
    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • How do I delete two old Apple ID's and just use my current Apple ID?

    I had an Apple ID with an AOL email, I switched over to yahoo. While making the switch I misspelled the yahoo email address. I could not delete it, so I made another yahoo email address ID. Eventually I lost access to my previous purchases that were associated with the faulty email address even though I was using my current (correct email) to log onto iTunes. I found this out when my Macbook crashed (iPhoto) and I could not access my previous purchases. Eventually I was able to convince Apple Account Security Support that I was the person who set up the account (I am living in Barcelona currently and calling for support cost a lot of euro on a pay as you go sim and holding for 1 hour is a big waste of euro, but I understand that Apple Support is busy BUT, if you (Chris and Tyler) say you will call a customer back if you are disconnected you should follow through, not leave the customer hanging) (A SHOUT OUT TO MERCEDES, SHE FOLLOWED THROUGH!!!) (Chris and Tyler you guys need additional customer training from Mercedes)
    Anyway, back on topic. By a stroke of luck, while I was on hold for 30 minutes, I found the crossed out password to my faulty email ID, I was able to view/restore ALL of my previous purchases. So, my problem now is that I still have two unused Apple ID's. I want to delete them and just use the current. I don't want to call Apple again because I cannot waste anymore euro on hold and I do not feel confident that the Account Security representative will call me back, Mercedes is an exception to that. It would be nice to resolve this by email correspondence OR and actual call from Apple Account Security.
    On a side note, I have purchased three Apple devices while here in Barcelona. Europe has a mandatory two year warranty, but if you have a US iTunes Account serial numbers written in for warranty information only are recognized by US one year warranty standards. Apple should Should acknowledge this loophole/oversight.
    So that's a brief summary as it relates to my question. Sorry for the length of it. I hope I can get some good opinions for a possible resolution for my question/issue.
    Thanks

    On a side note, I have purchased three Apple devices while here in Barcelona. Europe has a mandatory two year warranty, but if you have a US iTunes Account serial numbers written in for warranty information only are recognized by US one year warranty standards.
    Your account isn't US or Spanish or any country but should be associated with the country in which you are resident.  Your US account  becomes a Spanish account if that is where you now live but it is all the same AppleID.  Before you change country make sure you have downloaded and backed up any purchases from your previous country's store.  You will not be able to re-download them again once you change countries and it won't be easy to change countries to the previous one once you lose your payment method for the former country (as well as a wait period).  As long as you have them on your computer you will be okay.
    Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account - http://support.apple.com/kb/ht6119 - "After you change the country of your account, you won't see the items you purchased from the previous country’s store in the Purchased section."
    Even if you do not change country you are not supposed to use your account outside the USA. The iTunes Store in a country is intended for use only by that country's residents, and only while they are in the country. To use the iTunes Store in a country you need a credit card (or other card type if acceptable in a country) issued in that country, billed to an address in that country, and also be physically present in that country when using the store.  You are also restricted to waiting 90 days between country changes.
    E.g., "The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance." - http://www.apple.com/legal/itune/us/terms.html#SERVICE
    As for the devices, I believe except for computers the warranties only apply in the country/region of purchase.  If you return to the USA with them you would have to return them to Spain for any service (and no, Apple will not ship them back to another country either direction -- you'll have to get a friend to take them in).
    Apple Hardware Warranties - http://www.apple.com/legal/warranty/ - select device, then model, then country, then view warranty button.  Look for:
    "IMPORTANT RESTRICTION
    Apple may restrict warranty service to the country where Apple or its Authorized Distributors originally sold the Apple Product." - http://www.apple.com/legal/warranty/products/iphone-english.html

  • Cant see my airplay icon, cant use my remote app on either of my devices

    Hi
    I have the gen 3 apple TV and somehow i can no longer airplay, from my mac book pro, ipad, ipad mini or iphone.  It used to work on all of my devices and now I cant see the icon. 
    When I open my remote app it tells me that I have to turn on Home sharing on my itunes or apple tv.  It is turned on, on all of my devices.
    I have been trying to trouble shoot this issue (all of my devices have the latest updates) and I still cant use my remote or air play
    Any suggestions on how to fix this?

    I was able to fix the issue by unpluging the apple tv, router, and modem all for about 2-3 minutes and then replugging them in

  • HT202664 my iphoto is under an old apple ID, how do I upgrade using my current ID? The current Iphoto is not working after the software upgrade. If I delete the iphoto app will i lose my photo library?

    I have a MacBook pro I recently upgraded to OSX. iPhoto is now not working as it was purchased under an old apple ID and I cant find a way to use my current ID to upgrade it. Also if I delete iPhoto to then repurchase it, will I lose my photo library?

    1. iPhoto won’t run any differently based on the Apple ID it’s associated with, but can only be updated from that one.
    2. No. Back it up anyway.
    (117179)

  • Using  the current version of photoshop CC with Mac OS 10.9 for the next 5 or so years on same mac?

    I am intending to upgrade to photoshop CC from photoshop CS6, my concern is is my computer is 6 years old and probably I will not be able to upgrade to a later mac operating system as I have mac os 10.9, and I may not be able to upgrade to a future version of photoshop, will I be able to use the current version of photoshop CC with Mac OS 10.9 for the next 5 or so years on same mac?, I know I can do this with Photoshop CS6.

    There's no reason why you can't do both.  You will always have CS6 to fall back on if the need should ever arise, the same as most of the regular posters here.  But you could enjoy CC for as long as it suited you, and it has some very features and more are coming all the time.
    We've seen two nice updates to Photoshop CC in the eight months since the subscription model went live.  (Have I got that right?)  So we can expect three a year or more, and there were some killer new features in 14.2.  Heck, it would already break my heart if I had to go back to CS6.  In another four years...   It ain't gonna happen.

  • Is it possible to get a refund on a payed app that I cant use?

    Earlier today I bought an app for my macbook air that I cant use becuase the game is not compatable with the version of OSX that I currently use, is it posible to get a refund?

    All sales are final. Though if your account is in good standing, it is POSSIBLE you may get an exception...
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • I cannot update the credit card used for my subscription... only a few days left

    Hi,
    My card was stolen and now I have a new one.  So I need to change the card information used for my subscription, but I can't.  I've been trying for days, using different browsers, computers, etc.  Contacted chat support with no results.  Who do I need to call to get help updating my credit card?
    The message I get is "Card is invalid, please check card details"
    I have only 4 days left in my subscription. 
    Thanks,
    Arturo

    Customer Service is completely incompetent with this type of issue. You will eventually speak to someone who does not have a good command of English, and judging from the background noise, is sitting in some kind of low cost "boiler room" operation that Adobe noiw considers to be adequate to service their paying customers.
    I spent 20 minutes on the phone trying to do the same thing. I have work to do, and eventually had to hang up. The chat line reps have to power to do anything but read from their FAQ cards.
    It must be nice to have a virtually monopoly on computer software...you can treat your customers any way you want and not have to suffer any consequences.

Maybe you are looking for

  • There has to be a better way.

    I am tired of seeing posts where people come venting in a very rude and angry tone demanding an explanation regarding a poor customer service experience or a program on demand or a certain thing that they no longer have and every time, it sounds like

  • How can I install Jam Packs on a new Mac Mini?

    I've a lovely new mac mini, but the little bugger has no disk drive.  I migrated several jam packs over from my old mac mini only to get a troubling error message requiring tht I reinstall the jam packs.  Alas, they refuse to be installed from a netw

  • Mail sent from iPad won't show on MacBook

    I've had my iPad for less than a week and just noticed that the emails I send through my Gmail account (IMAP) from the iPad won't download to my MacBook, whereas the ones I send from my laptop do appear on my iPad as soon as I press the send button.

  • Cannot see backups with Time Machine and Aiport Extreme

    My MacBook Pro is backing up to to an Airport Extreme with a USB drive attached to it. The backing up seems to be working. ie time machine say's it backed up my machine.. eg at 1.57.pm today. When I enter time machine to try and get a backup, it's no

  • Ios4 update- not worth it

    After having made two attempts to install the update, and aborting both times after what seemed like a freeze, then reading all the problems people are having trying to install, I've concluded that it's not worth trying at the present time. The only