I cant use my iphone suddenly..help me plz..
suddently my iphone popup a text (ur iphone cant make a call / recieve a call..connect to i tunes..)when i connect to itunes i need to restore back..last sunday i tried by myself to restore..but nothing work out..yesterday monday i go to near apple store...they fix the problem said it was software...i paid them for that..i ask them will it happen again..they said not...but this morning i have a same problem again..i cant use my iphone again...need to restore all over again..i did but still cant...anybody cant help me plz...
What error message (and number) do you get when you try to restore?
What kind of computer and operating system do you have?
How are you connecting the iPhone to the computer (directly, or to a USB hub)?
Have you tried disabling your antivirus and firewall?
Similar Messages
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hi my id is do** @gmail.com, I buy from BG Globul on 9.9.2013. When i upgrade on ios 7 i cant activte becouse when i enter id and pass for appstore i see that i cant activate the phone with this id.
I dont have another id
Pls help me!
<Personal Information Edited by Host>Hello GDonkov,
I'd suggest taking a look through the following article for information and steps that can help get your iPhone activated.
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/TS3424
Cheers,
Allen -
last friday night my iphone5 hold up with two bud guys.. how can i block it so they connot used anymore my phone plss help me apple..i have a serial number here ti keep it so i thonk it can used i bought my iphone in japan.. THIS ISMY SERIAL NUMBER HELP ME PLSS APPLE ( serial nu.F1*****TWG ) iphone 5 32GB plss help me to block it right now.. godbless..
<edited by host>Hello Renvin29,
It sounds like you need to disable your iPhone remotely. I'm sorry to hear about your phone! The only way to do this with is Apple services is if you had Find my iPhone enabled. You have 2 options:
You can use this article to put the phone into Lost Mode and preserve your data on it, but prevent access to it:
iCloud: Use Lost Mode
http://support.apple.com/kb/PH2700
Or you can just erase it remotely outright:
iCloud: Erase your device
http://support.apple.com/kb/PH2701
You should also take a look at this article for additional info on what to do about this situation:
If your iPhone, iPad, or iPod touch is lost or stolen
http://support.apple.com/kb/HT5668
Thank you for using Apple Support Communities.
Take care,
Sterling -
I couldnt use my iphone. suddenly, the face on its screen just went big
i couldnt use my iphone. suddenly, the face on its screen just went big & hanged! what happened? can i save the information stored thereat?
Hey there!
It sounds like you are having trouble updating iTunes, even though you are connected to the internet. I would start with the troubleshooting in the following article to help resolve any software conflicts, or security software issues:
Resolve issues between iTunes and security software
http://support.apple.com/kb/ts3125
If this does not resolve the issue, I would next remove the iTunes software (this will not compromise your iTunes library):
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Or
Removing and Reinstalling iTunes and other software components for Windows XP
http://support.apple.com/kb/ht1925
Then download iTunes with this link and install it:
http://www.apple.com/itunes/download/
Thank you for using Apple Support Communities.
Cheers,
Sterling -
I cant use my iphone 4 when I turned it on will it will show connect to Itunes
I cant use my iphone 4 when I turned it on will it will show connect to Itunes
http://support.apple.com/kb/ht1808
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this is my problem ...I have a macbook pro version 10.6.7 and I cant install tunes 12 ....Ihave a i phone4, i cant use it with Itunes 10,,,I delete Itunes10,and now I cant use my Iphone with my macbook cause I don't have the correct version of Itunes,,,what is the version of Itunes i need to install?? i need it for my iphone 4 and my macbook 10.6.7
Run the Software Update pane of System Preferences or click here.
(121029) -
I cannot use FaceTime on my Macbook air but can using my iPhone - any help please?
Cannot use FaceTime on my Macbook Air but can connect using my iPhone - any help appreciated.
Any error message?
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trying to unlock sons disabled ipad mini cant use find iphone not 3g and wont connect internet when disabled syncs to itunes whenusing never synced method
asks if i want to update and restore download starts and then message syas network connection timed out. any ideas on another method i can update after unlocked and restore all his stuff from icloudTry disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer -
This is my icloud acount ******
I forget icloud password
Apple ID and icloud have different password
And i cant use apple id in i cloud
Plz help me
<Email Edited By Host>Hello, Alialyousufi.
Thank you for visiting Apple Support Communities.
You can reset your Apple ID password via the steps in the first article below. If you do not have access to the email account or are not receiving the password reset link, see the second article.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H. -
hi, im using iphone4 baseband 4.11.08 version 5.0.1(9A405) but cant use my sim..help me please
If your phone is carrier locked, ONLY the carrier it is locked to can authorize unlocking it. Contact them.
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I cant use my iphone because I'm getting the error message that I must connect to Itunes and when I do it says the only option I have is to restore my phone.
Try using RecBoot or TinyUmbrella to kick it out of Recovery mode.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
HT201365 i forget my icloud and my iphone5 i cant use it can u help me i have my box and buying bill
i forget my icloud and my iphone5 i cant use it can u help me i have my box and buying bil
Unfortunately, unless you know the Apple ID, there is absolutely nothing that can be done, you cannot use your mobile device. You may be able to find your Apple ID at Look up your old and forgotten Apple ID
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pls. help me about find my iphone lock. because i buy a second hand iphone 4s but still lock to the previous owner when i restore factory settings still searching for the previous owner of this phone still now i cant use this phone
Hello jimmy ii
The only option is to contact that person to have them remove Activation Lock from the iPhone. They can do it online and do not have to come to you. Check out the article below for more information.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/TS4515
Regards,
-Norm G. -
please can someone tell me what to do so i can be able to use my iphone again after updating the ios 6.1.3 software i cant do anything with mt phone again apart from being able to make emergency calls. please help. at first it was a hearing problem when i recieve or make a call after the software update and now there is no way i could even do anything with it.
Is there a sim in the iPhone?
Has the iPhone been jailbroken or modified to work with other
than the original wireless provider?
If you can get that far, what does it say when you look at
Settings=>General=>About=>Carrier? -
I cant Use my iphone without charging and it shows 100%
I cant use it without charging wire and it shows 100%
Hello, Malik Rasib.
Thank you for visiting Apple Support Communities.
Here are some helpful troubleshooting steps to go through when experiencing this issue.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
If the issue persists, see the section labeled Issue not resolved.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Cheers,
Jason H.
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