I cant use my screen anymore?
My ipod was working fine until I downloaded a couple CD's onto it. Now I cant use the screen. I can turn it off using the home and hold button, but I cant slide to unlock or slide to power off. I tried resetting it and that worked for just a couple hours then went back to not being able to slide to unlock. Theres 16GB but I thought maybe I had too many apps so I deleted all but only 3 of my apps, but its still doing the same thing. It's like the screen doesn't realize that I am slide the button on the screen. How do I fix this?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears. Done
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Similar Messages
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Hi helpers I have very old MacBook Mac OS X 10.5.8 please could you tell me what operating system I should get to be able fully use my laptop as i cant use it properly anymore and doesnt connect with my Iphones etc thanks
Josejanko,
You don't supply much info other than your machine is old, so here is some info for you to check thru.
Before doing anything you should have a back up, preferably 2, in the event something goes wrong.
You would have to start by upgrading to Snow Leopard, you would need to buy the disk for about $20 here http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Check the the requirements to see if your machine meets them.
You would then need to run the 10.6.8 v1.1 combo update to get it to 10.6.8 Mac OS X 10.6.8 Update Combo v1.1
You can then access the APP STORE and possibly upgrade to to further OSX.
You may have applications that will not be compatible with any thing past Snow Leopard, you can check those here Upgrading to 10.7 and above, don't forget Rosetta!
http://roaringapps.com/apps
Office 2008 will not work with anything newer than Snow Leopard for an wxample
You may be able to upgrade to Lion or MT Lion or Yosemite, depending on your machine, from the APP STORE.
OS X Lion - Technical Specifications Lion
http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion Mountain Lion
http://www.apple.com/osx/how-to-upgrade/ Yosemite
Hope this helps you -
Cant Use open firefox anymore due to a error
I came back to firefox due to some issues with chrome i had some older version had no issues with it i deleted some old extensions i never neded and so on i had no issues with anything last thing i did i went on twitch and was watching stream and then after that i went to bed i didnt download nor did i get news extensions.After i woke up decided to go on the internet first thing it wouldn't open i went in task manager to see if i opened it i did i waited a bit nothing hapend and i ended the task then i tried it again same thing but after that i got a error firefox.exe-application error under it said like this. I didint know what to do i tried it many times but nothing either i woud get the error or it wouldnt open at all so i reinstaled firefox deleted and the folder too after i instaled the latest version i evreytime i would try to open firefox i would get this error firefox.exe-Application Error and under it : The exception unknown software exeception (0xc06d007e) occurred in the application at location 0x7c812aeb. I dont know what could be the problem something happend to my chrome too for no reason where i cant watch yt vids anymore and here were firefox doesnt want to open anymore and gives me a error evreytime time i try to open it
This is a Windows error when a file is damaged, however please consider seeing a computer technician if you are seeing this in multiple programs.
For Firefox, I can recommend a clean reinstall:
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from [https://www.mozilla.org mozilla.org] (or choose the download for your operating system and language from [https://www.mozilla.org/firefox/all/ this page]) and save the setup file to your computer.
#After the download finishes, close all Firefox windows (or open the Firefox menu [[Image:New Fx Menu]] and click the close button [[Image:Close 29]]).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox|here]].
<b>WARNING:</b> Do not use a third party uninstaller as part of this process. Doing so could permanently delete your [[Profiles|Firefox profile]] data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be easily recovered unless they have been backed up to an external device!</u> See [[Back up and restore information in Firefox profiles]]. <!-- Starting in Firefox 31, the Firefox uninstaller no longer lets you remove user profile data.Ref: Bug 432017 and https://support.mozilla.org/kb/uninstall-firefox-from-your-computer/discuss/5279 [Fx31] Windows uninstaller will no longer offer the option to remove personal data -->
Please report back to say if this helped you!
Thank you. -
Why cant i swipe my iphone 5s i cant use the screen at all what do i do
for 2 days now i cant unlock my screen because i cant swipe the screen i have done the force restart thing but that still doesnt work idk what to do?
maybe the screen is dead. contact apple for warranty support.
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after updating the is a black square on the screen of my ipad, why is that and whjat can i do to make that square dissapear?
Try to reset the device:
*Device reset*
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally. -
My iPod third generation screen seems to be frozen or locked... Not sure how to fix this? I've tried the holding of the menu button and middle button to restart but that doesn't even do anything :(
Hi everyone, I just figured it out by reading some other posts. Thanks!
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TS3805 If my iPod 5 screen is cracked does it make it so I cant swipe my screen anymore?
Ive cracked my screen and then out of no where it stopped working, I went to a store and they said its just that is the screen if is cracked it wouldn't work after some time.
It does not necessarily mean that you can't swipe the screen unless the glass has potential to cut your finger, I wouldn't recommend swiping then, but you should be fine in terms of swiping. Cracks don't typically affect it.
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Im a vine user and was wanting to know how to vine with no hands so i added a gesture to use on vine and now the gesture froze on the screen and i cant control my phone anymore. Its a blue circle and i want to know how to get rid of it.
never mind it finally went away
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i cant use facetime. but my sister can. we share the same account for itunes.but when i go to facetime on my ipod touch and click on create a new account a blank screen pops up and the only thing it says is cancel and account. what do i do?
Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click the line below to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Quit and relaunch Mail, and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return. -
There is an red screen in my iphone 6 and i cant use it
there is an red screen or only apple logo, and i cant use my iphone 6
Try resetting:
Hold both the home and power buttons at the same time until the Apple boot logo appears. No data will be lost.
Try restoring:
http://support.apple.com/kb/HT1414
If neither works, take the phone in for service, it has a hardware issue. -
I just updated my iphone4 to iOS5.1 and now I cant use my 3g, everything on my cellular data's right but I cant activate my 3g anymore, can you help me please? thank you! i really need it
Did you try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data doing a reset.
If this does not work, set it up again as new device, without using the latest backup afterwards.
How to back up your data and set up as a new device -
my husband has 1 of the newer macbook pros that runs off of lion and know his computer wont let him get past the starting screen it keeps telling him to put in a bootible disk he cant use his key board or anything what should he do?
Hi...
Use Lion Recovery to repair the startup disk if necessary, or reinstall the Mac OS X.
he cant use his key board
You'll need to use a wired (USB) keyboard. -
I was trying to update to iOS 6 then I thought it was done so i left the wifi but now my screen turns blue and i cant use it.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Recently i have updated my iphone 4 to latest 4.3.5 update using itunes... from the time i have updated... i am facing problems... like touch sensitivity... like cant attend the call at one swipe... cant use any applications at the corner of the screen... some times i touch message icon... it moves to next page... some times in the applications without touching the screen in the app the features get activated... is it the problem with the software update or my iphone is having any problem with screen...
please let me know what should i do...Do the basic troubleshooting steps described in the User Guide, Appendix B:
Restart phone
Reset phone
Restore in iTunes using a backup
Restore as a new iPhone, without using a backup.
http://manuals.info.apple.com/en_US/iPhone_iOS4_User_Guide.pdf
Also, remove any screen protector.
If none of the above works, there is a hardware problem that needs evaluation by Apple or whoever provides iPhone warranty service in your country. -
the inner screen to my ipod 4th gen is cracked at first it was no big deal but now the screen keeps flickering and i cant use it. a grey spot appeared andnow it takes up 1/4 of the screen what should i do?.need help, i also dont have the warranty any more.
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit
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