I cant use netflix on firefox but can on Safari, i downloaded silverlight but it doesnt seem to recognize it

keeps telling me to install silverlight but I already did

The fix is, after installing Silverlight, go to Tools / Add-ons, click on Plug-Ins and select the pulldown "Always Activate" next to Silverlight Plug-In. It looks like Firefox is not wanting to activate Silverlight by default.

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How do I transfer copied cds from one library to another? I have tried using a jump drive but it doesnt seem to work

A friend gave me her cds to copy so that she could put them on her itunes library and put them on her ipod. she couldnt spare the time for me to do this directly to her computer as she needs it for work all the time and she travels a lot. I copied all the cds to my (default) library although I could log into her account. I then copies them to a jump drive. When I tried to upload them to her itunes library on her computer it does not allow me to do so... Am I doing something wrong or is this a preventative issue so that people dont re-copy CD's. I have no interest in any of her music or CD content and would gladly delete from my library. I just want to be able to upload to her library, I hope this is possible somehow, or I will have to reburn all (200+ CDs again) to an itunes library....

Hey susanneyes,
Sounds like you want to set up Firefox Sync. This will allow you to keep all of your instances of Firefox synchronized. Just follow the steps in [https://support.mozilla.com/en-US/kb/what-firefox-sync?s=sync&r=0&as=s this article] and you'll be set.
Hopefully this helps!

HT4623 i tried to update(6.0.1) my iphone 4s today and it failed after it was done downloading, now my computer makes a noise when i plug my phone in but to doesnt seem to recognize the phone any where. the phone also wont leave the "plug into itunes" scr

please help me im in college and freaking out!

Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

HT4993 i have i iphone 5 sprint but i cant use in my country how can factory unlock.

i have i phone 5 from usa sprint i cant use in my country how can factry unlock.

Hello there, Parbati.
Unlocking can only be performed by your Carrier (Sprint). Apple has a good resource page that should help you find out if that option is available for your area:
iPhone: About unlocking
http://support.apple.com/kb/HT5014
The following is great information to use as a guideline:
Follow these instructions to unlock your iPhone:
Check if your carrier offers unlocking. Only your carrier can unlock your iPhone.
Contact your carrier and request an unlock.You may need to meet certain requirements to qualify for unlocking. This may take up to seven days.
Once you receive confirmation that your iPhone unlock has been processed, back up your iPhone.
Erase the contents of your iPhone.
Complete the setup assistant and restore your backup.
Thanks for reaching out to Apple Support Communities for answers to your question.
Cheers,
Pedro D.

Links no longer work when I try to use Etsy in Firefox, but work fine in Explorer and Safari.

Until fairly recently, I had no trouble using Etsy in Firefox, but after the last update, I noticed that the site stopped working. I cannot click on any links, even the one that would allow me to log in. I originally thought the issue might be that I have OS X 10.5.8 on my computer, so the newest upgrade is not compatible, but I use a computer with Windows 7 at work and am having the same problem. Etsy works fine in both Explorer (at work) and in Safari (at home).

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
(WIN) Use Ctrl+Shift+r to reload the page fresh from the server.<br>
(MAC) Use Command+Shift+r to reload the page fresh from the server.
(You also can clear Firefox's cache completely using:
(WIN) orange Firefox button ''or'' Tools menu > Options > Advanced<br>
(MAC) Firefox > Preferences > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now")
(2) Remove the site's cookies (save any pending work first) using either of these. While viewing a page on the site:
(WIN) right-click and choose View Page Info > Security > "View Cookies"<br>
(ANY) Tools menu > Page Info > Security > "View Cookies"
Then try reloading the page. Does that help?
If that doesn't make any difference, perhaps an add-on is at fault? A standard diagnostic to bypass interference by extensions (and some custom settings) is to try Firefox's Safe Mode.
First, I recommend backing up your Firefox settings in case something goes wrong. See [[Backing up your information]]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, restart Firefox in Firefox's Safe Mode ([[Safe Mode]]) using
Help > Restart with Add-ons Disabled
In the dialog, click "Start in Safe Mode."
If the site works correctly, this points to one of your extensions or custom settings as the problem.
Any change?

TS1367 Is there are a way to use my imac as a display for my macbook pro? I have a thunderbolt cable but it doesnt seem to do anything

Is there are a way to use my imac as a display for my macbook pro? I have a thunderbolt cable but it doesnt seem to do anything

Hello eassic,
Thanks for the question, and welcome to Apple Support Communities.
It sounds like Target Display Mode may be what you are looking for:
Target Display Mode lets you use a Mac as the external display for another “primary” Mac. In some cases, you can also play the sound from your primary Mac on the speakers of the external Mac. For example, a MacBook Pro could use a 27-inch iMac as the display and play its audio on the iMac as well.
OS X Mountain Lion: Use another Mac as a display
http://support.apple.com/kb/PH11302
Use an iMac with Thunderbolt as a display
If you have an iMac with Thunderbolt, any other Mac with Thunderbolt can use it as a display. The iMac will play both the video and audio from the other Mac.
1. Connect the Thunderbolt cable to the Thunderbolt ports on each computer.
2. Make sure both Mac computers are turned on and awake.
3. Press Command (⌘)-F2 on the keyboard of the external display Mac.
4. If you want the external display Mac to play audio as well as video from the primary Mac, choose Apple menu > System Preferences, click Sound, and then click Output. Select the external display Mac from the list of devices.
Thanks,
Matt M.

HT1199 I have a 3.2 GHz Intel Core i3, 27 inch, Mid 2010. It used to run fast but now it seems to have slowed down like when surfing or opening applications. I downloaded all the updates restarted but it seem slow. How do I speed it up? Thanks

I have a 3.2 GHz Intel Core i3, 27 inch, Mid 2010. It used to run fast but now it seems to have slowed down like when surfing or opening applications. I downloaded all the updates restarted but it still seem slow. How do I speed it up? Thanks - ManongCA

Activity Monitor – Monitor Performance Problems
Why is my computer slow
Why your Mac runs slower than it should
Things you can do to resolve slowdowns see post by Kappy

HT1533 my sound has stopped working i have speakers plugged in but computer doesnt register or recognize them. the volume is on mute and grayed out ...will not let me change,what can i do to fix this problem....i have tried unplugging and plugging back in

my sound has stopped working i have speakers plugged in but computer doesnt register or recognize them. the volume is on mute and grayed out ...will not let me change,what can i do to fix this problem....i have tried unplugging and plugging back in and reset and headphones...nothing works..how do i get my sound back?

OS X Mountain Lion: If you can’t hear sound from your speakers
Read the "If you’re trying to listen through external speakers" section.

HT201302 I have a new iPod Touch and am trying to download photos for the first time. Both iPhoto & Image Capture recognize the device but don't seem to recognize the photos, or at least I can't import them. Nothing happens when I click on anything in e

I have a new iPod Touch and am trying to download photos for the first time. Both iPhoto & Image Capture recognize the device but don't seem to recognize the photos, or at least I can't import them. Nothing happens when I click on anything in either.

If you manually open iPhoto do you not see the photos?
Maybe here:
iOS: Unable to import photos or device not recognized as a camera
Yu are trying to impoort photos taken by or saved to the iPod, right? If the photos were synced to the iPod then iPhot does not work.

My itouch seems to be unresponsive after it turns on. It says slide to unlock, but doesn't seem to recognize any touch. I slide my finger and nothing happens.

My itouch seems to be unresponsive after it turns on. It says slide to unlock, but doesn't seem to recognize any touch. I slide my finger and nothing happens.

Try this...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430

Cant use VPN on LAN but can on WIFI

Hi
I am curently running 10.8.2 and when connected to the metwork using a LAN cable I cant use any of my VPN connections...
But when I disconnect form the LAN and turn on WIFI all VPN's work???
Any ideas?

From the menu bar, select
 ▹ System Preferences ▹ Network
If the Network preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Select the Ethernet connection, then click the Advanced button and select the Hardware tab. Select
Configure: Manually
and
MTU: Custom
Enter an MTU value of 1280.
Click OK and then Apply. Test.
You must apply the change before it takes effect.
If the issue is resolved, experiment with higher MTU values until you find the highest one that works. The higher the MTU, the better the network interface will perform.
If changing the MTU has no effect, restore the Configure setting to Automatically.

Cant use netflix

I cant use my netflix app any more and dont know why. when i sych it says i have the latest version. but cant use the app. it says i need a newer version. can anyone shed some light.

Sounds like Netflix is only allowing the latest version to connect to their servers. There current app requires iOS 5 or later. If you have a 2nd generation Touch you will not be able to upgrade to that version.

Firefox problems - Can't open from Downloads - Can't print - FF will not update and more and more...

I've been having several problems with Firefox, to the point that I almost can't use it anymore. In no particular order, they include:
1. When I download something, 'Downloads' opens. When a d/l finishes I used to be able to run an install or open an image from there, but now I get this error message,
Windows cannot access the specified device, path of file. You may not have the appropriate permissions to access the item.
...but I can go to my Downloads directory and run or open it from there.
2. If I go to File > Print or File > Print Preview, I get this
Printing Error:
"Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer. Do you want to install a printer now?"
and if I click yes, i get this,
"Operation could not be completed."
3. Firefox will not update itself. I go to About, it downloads the new update, and I click the Apply Update button. Firefox closes, and nothing happens. A few minutes later I click to run it, and it opens with a 'Software Update' window that says,
Update Failed
"The partial update could not be applied. Firefox will try again by downloading a complete Update"
...and that does not work.
I download the new version, and when trying to run it from Downloads, I get the error (as in #1 above):
"Windows cannot access the specified device, path of file. You may not have the appropriate permissions to access the item."
When I go to the folder it's in and run it from there, it installs, but the problems persist.
4. I go to Help|Troubleshooting Information, and clicking the Reset Firefox button only closes Firefox. Clicking the Show Folder button doesn't do anything.
5. I used to be able to drag a url to the desktop, a folder or even a email, but now all I get the the O with a / through it.
6. I also used to be able to, when I click Browse on a site to upload a jpg or a gif, I could right click the file and open it in a photo viewing program (Irfanview or Paint), and now I get
"Windows cannot access the specified drive, path or file. You may not have the appropriate permissions to access the item."
I've created a new profile and it makes no difference.
I've disabled all add-ons and it makes no difference (I have to disable them manually).
The problems are there for different user accounts in Windows.
I've uninstalled Firefox, and removed the profile - rebooted and reinstalled it, but the problems persist.
What more do I have to do more to completely uninstall it?
I've kinda saved myself by using Firefox Portable, which I'm running from it's own directory. It runs as it should, but I'd prefer not to have to use it.
If i can't fix it, I'd like to completely uninstall Firefox, and just install it new and have it work properly. I have no (or only occasional minor) problems with Firefox on other computers. This computer is Win XP, fully updated

The post I was responding to said,
"Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps. "
Somehow, I think that means Windows...
I've tried Firefox in Safe Mode - it makes no difference.

I click on a link and it goes there in Firefox but it doesnt put the browser on top of what I am doing. How do i fix this?

I click on a link and it goes there in Firefox but it doesn't put the browser on top of what I am doing. It used to do that, how can I make it go back to doing that?

I am using Robo Form like I have for years and when I click on a website to open it goes there and puts in the username and password and opens in a new tab but Robo Form stays on top and Firefox is underneath it and it used to automatically go to Firefox and put it on top and now it doesnt do that anymore.

I need to run Adobe Avtive X on my 64 bit Windows System with Mozilla Firefox but do not seem to be able to download one that works

I use Firefox on a 64 bit Windows system. I need to use Adobe Active x but cannot get a download to work. Any suggestions

It is working for me if I open a second Firefox instance with its own profile by starting Firefox with the -no-remote command line switch.
* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
* http://kb.mozillazine.org/Shortcut_to_a_specific_profile
* http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox
* http://kb.mozillazine.org/Bypassing_the_Profile_Manager
Use the -no-remote command line switch to open another Firefox instance with its own profile and to run different Firefox instances simultaneously.
* http://kb.mozillazine.org/Opening_a_new_instance_of_Firefox_with_another_profile

I cant use netflix on firefox but can on Safari, i downloaded silverlight but it doesnt seem to recognize it

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