I cant use photoshop CC

photoshop keeps freezing after i open it

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Similar Messages

  • Hi i cant use photoshop when i try and adjust an image is says Scratch disk full but i have memory a

    Hi i cant use photoshop when i try and adjust an image is says Scratch disk full but i have memory available on my mac

    This forum is actually about the Cloud, not about using individual programs
    Once your program downloads and installs with no errors, you need the program forum
    If you start at the Forums Index http://forums.adobe.com/index.jspa
    You will be able to select a forum for the specific Adobe product(s) you use
    Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll
    http://forums.adobe.com/community/photoshop

  • I cant use photoshop and illustrator in same time....

    Hello!
    I have CS3 and i´ll try run photoshop and illustrator in same time. If i run first photoshop then illustrator not work and if i run illustrator then photoshop not work. :-/ What i pose to do??
    PC:
    AMD FX (Six-core)
    Memory 8G (XP 32bit -> ~4G)
    Thanx anyway!

    Read this probably the scratch disk you haqve is too full, and you will have to select a scratch disk that is not fragmented and has plenty of room to work. The scvratch disk is storing the various undo states for both Photoshop and Illustrtor.
    Illustrator has unlimited undos so that takes up a lot of scratch space if you do complex art work with many points being employed to create the art and Photoshop will do the same if you are using very high resimages with many layers.
    And in 32 bit the amount of RAM is limited which puts a strain on the scratch disk so it has to bve very large if you want it to work for you.
    This is what I recommend to you go 64 bit get another 8 GB of Memory at least and get a hard drive you can use as a swcratch disk that will not have any files on it or that you can partition to have a large amount of free space.
    You will have to read a little bit but you can start here:
    http://helpx.adobe.com/photoshop/kb/optimize-performance-photoshop-cs4-cs5.html#main_Memor y_Usage
    I am on a Mac myself and have 24GB of memory and feel I could still use anoter 8GBs but I do some motion graphics as well.
    Nut if you do a lot of Illustrator and Photoshop that can be just as big a drain on your resiources.

  • Cant use PhotoShop due to failed upgrade.

    I am trying to use the trial of PhotoShop but when the upgrade starts it gets a failed update and tells me to try again but it keeps failing and wont allow me to use the app. Any help would be appreciated.

    Meyer217 I would recommend reviewing the installation log file for the update to determine the cause of the failure.  You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC.  You are welcome to post any specific errors you discover.

  • I cant use Photoshop CS5 with OSX Yosemite because it suddenly stops! what can I do ?

    How I can fix the problem with Yosemite and Photoshop CS5?

    CS5 owners have simply been reinstalling CS5 from the original disk, or purchased download. That seems to be fixing it.

  • Cant open photoshop CC after restore system.

    Hi, yesterday i had to restore system to 7 days ago, I also installed ph cc 3 days ago, so when the restoration finished i was not able to use it. When I open creative cloud manager it says that  i have photoshop installed and updated, but that is not true cause i cant use it. I unistalled creative cloud, i deleted all files of photoshop, reinstalled cc manager and still having the same problem, still cant use photoshop cc. I hope  u can help me cause i cant unistall PH , cause its like not installed. Thanks you.

    Run the Creative Cloud Cleaner Tool and try again.
    Mylenium

  • Cant download Adobe Air and Update Photoshop Elemente 9 keep getting Error and now cant use Organize

    Cant download Adobe Air and Update Photoshop elements 9 keep getting Error and not cant use organizer

    What is your operating system & version?
    What exactly means "cant"?  And what is the error you get?

  • I am using photoshop cc trial for 30days and i am trying to edit auto-blend but the function is greyed out so i cant use it i have follwed the videos but still cant use it does anybody know why thanks

    I am using photoshop cc 30 day trial and cant seen to use auto-blending option its just greyed out I have followed all the videos and instruction but still cant seem to use it does anyone know why??

    Go to the Acrobat forum here to discuss PDF form creation and editing with Adobe's own Acrobat products. CutePDF Writer, created by another company, only writes PDF. It cannot create or edit forms.

  • My email server is down(yahoo.cn), cant use this email right now. I want to check my account and cancle monthly payment of photoshop, but i need to verify through my email. what should i do?

    my email server is down(yahoo.cn), cant use this email right now. I want to check my account and cancle monthly payment of photoshop, but i need to verify through my email.

    All account maintenance is done using your Adobe ID and signing in at Adobe
    For anything else, you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • On octuber 31th I called the adobe office to buy creative cloud, I can use photoshop but y cant use lightroom. I have already payed o thah date i have mencioned but I cant use the lightroom. what can i do?

    hola
    como me aseguro de bajar lightroom? ya pagué y no encuentro la manera de bajar este programa

    Can you send me te serial number Please? My orden number is
    c0057916628MX
    I am desperate, I hace to do my homework, I am a student of photography.
    Thanks
    Vero
    Enviado desde mi iPad
    El 14/11/2014, a las 9:04, JimHess <[email protected]> escribió:
    on octuber 31th I called the adobe office to buy creative cloud, I can use photoshop but y cant use lightroom. I have already payed o thah date i have mencioned but I cant use the lightroom. what can i do?
    created by JimHess in Photoshop Lightroom - View the full discussion
    Why can't you use Lightroom?
    Will Lightroom not install?
    Do you have Lightroom 5 standalone version installed?
    Please provide more details, and I'm sure we can help you sort things out.
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6929696#6929696 and clicking ‘Correct’ below the answer
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
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    To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
    Start a new discussion in Photoshop Lightroom by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • Has anyone experienced there computer freezing up when useing Photoshop CS4 or SC5

    My two computers both freeze up when I am useing Photoshop (working with a large file 82-120 megs with  multiple layers, channels and paths) it only ocurred when useing Photoshop. Otherwise the computrs works fine for every day tasks for buseniss and personal use, admittedly, I do not have any other resource intnsive applications other then QuickBooks or maybe a large Excel spreadsheet but I have no problem with these large files. I am not a gamer or I could try a game I hear that they can be resorce intensive.
    My first computer is used for personal and business. this computer has a number of programs on it, including Kaspersky internet security but it is not lacking in resorces, It is a Intel based computer, sporting Intel quad core 2.5 GHz CPU. running on a  32 bit Windows 7 operating system, its list of components are 4 gig ram, Nvidia Geforce 9600 GT graphics card (on the Adobe approval list sporting open GL) 4 sata hard drives, 750 watt power supply, Asus P5N-D SLI motherboard, the tower case has 7 fans and the CPU is water cooled.
    I run Photoshop CS4 on this unit.
    after I experienced this loss of critical files I call the tech support line to see if they could help with recovery of the file and to ask if they had a way to prevent this from occuring again.
    They said that I could wave bye bye to the file and the work, additionaly they said if I was working with large files like that, I should be runing a 64 bit system that could utilize additional memory.
    I really like working with the large files so I bit the bullet and spent the money for the 2nd computer that I would use as a dedicated Photoshop workstation.
    the second system has many of the same components because they have worked admirably. the key difference is as followes. 8gig ram, 64 bit Windows 7 operating system, Photoshop CS5 and the only other software is the drivers for the wacom intos4 tablet. I desided not to install any type of antivirus program because I will not be useing it on the internet except when it needs to connect to Adobe for whatever. my decision not to install antivirus can be reversed but I did not want any questions about it slowing up the computer.
    This system with Photoshop CS5, freezes up faster then the CS4 system.
    When I say Freezes up what I am referring to is the mouse and keyboard will not respond. Control/alt/delete will not bring up the task manager. Eventually I give up and have to force a shut down by pushing and holding the case start button for about 5 to 8 seconds.
    when I restart the system I check the file that I have been working and several times the file that I was working on is corrupted beyond Photoshops ability to open.
    I have used the windows 7, on board, memory diagnostics and it claims that all of the memory is fine I have reviewed the event logs and the only critacal errors are about the system being improperly shuting down. I even went to the trouble to click on the link for each error that will take you to Microsofts website and will serch for anything they have about that event and they had no help on the event.
    People with mac computers have had a similar problem that had to do with there fonts and plugins, but I do not have a mac and I have not installed any plugins. The CS5 is as it came from the factory and the Mac people kicked me out telling me to get over on my side of the street where the rest of the windows outcast are but that was only after they thought they had there problen solved. Its so funny, but losing these files is not, Please Help

    Thanks everyone for jumping in with both feet.
    Let me review what I have already done.
    (1). I have already witnessed how the wround driver for the tablet will wrack havoc. when I first started the 64 bit version of CS5 it would not recognize any PSD files at all and if you went to the file and right clicked looking for the (open with) dialog box forget-about-it the option for Photoshop was not an option.
    I called Adobe tech support and they told me that I was not going to be able to use the Wacom tablet with the 64 bit versionof Photoshop. I found that a little suspicious seeing how Wacom tablets  are the most preferred pen tablets for professional illustrators.
    I contacted Wacom and they explained that I needed to uninstall the Wacom tablet, reboot the computer, go to the website, download the new 64 bit drivers and then reinstall the tablet. after I did that. Photoshop found all of my files and opened just fine.It was only then that I found out about the freezing proplem with the 64 Bit version.
    A number of the helpful people here have tried to advise this to me but I have already be down tha road.
    (2). I have the latest drivers for the BFG Nvidia Geforce 9600 Gt, released in April of this year and I had already new that the were necessary for the open GL so this is one of the first things that I tried.
    Some one from our cousin Mac's side of the famaly and (Noel just suggested) that I try turning off the open GL. As soon as cousin Mac asked us to try this I did it (Them being famaly and all).
    I was able to give it a try on the 32 bit system on Thursday 7/8/2010.
    I was able to work on a very large file with a multitude of layers, channels and paths for about 5 hours before if froze. after the reboot I found that the file was fine and retained everything up to my last save.
    But this test is only good as circumstantial evidence because the freezes are somwhat random. They mosly happen after I have been working with a large file for quite some time but some times it can happen very quickly, maybe 25 or 30 minutes.
    Bye the way I really enjoy the humor, the Mac people are very serious people.
    the Mac users are just grouchy because they expect their computers to "just work", and of course they don't.
    We PC users have been given no such expecatations. THANKS NOEL
    Oh, don't worry about them mean old grumpy PC wanna be Mac peoples. Gota luv it THANKS dec9
    and Eight thousand dollar papper weight says it all. THANKS $8000paperweight.
    (3) the memory, CPU and mother board can not be ruled out  completly, just yet
    As for the memory I have used the on board windows 7 diagnostics and it passed. but this is a unreliable test for hevy-resource dependent applications and a load or stress test would need to be done to be confidend.
    I have a number of computers with the same kind of ram but after swaping them around I can not say that I have had any lasting results and it is compecated by experiences like what happened to me after turning off the open GL. What if I had of only worked for 4 hours? I would of thought that the problem was solved thats what would of happened
    Do any of you work with files like I have been talking about? and if so do you experience any problems?
    The motherboard can not be rulled out by any tests that I know of other then process of elimination which is at the heart of all sound diagnostics.
    I downloaded a utility that is helpful called (Cupid Z) that gives real time monitoring and idenification of components.All the voltages seem fine.A.
    I hope I will be able to up load the screen shots so you all can have a look see.
    The CPH is more than likely not the problem.
    I do have the option to install Photoshop on a third computer that has most of the same components but has a different Intel CPU. this would rull out any compatability issues (CPU with the Board) but if that were the case I dought that every other progrem under the sun works fine except Photoshop.
    dec9, I did delete the prefs on the 32bit system but I have not had time to test the operation of Photoshop as of yet.
    Lastly I will try to upload the screen shots of (Cupid Z) you will see that the latencys and the frequency are correct. Under the SPDscreen the plausible timinigs for verious common frequencies are given,, all seem to be with in range. The lantency are inside the spec.given by Corsair;s website
    Asus provides a utility that allows you to monitor Temptures and voltages and I hope to send you a screen shot of this and you can see that they all are correct.
    I would like to send the event log but I am not sure how to do that if someone could give me the 411 on how to do this I will send them to you I have saved the errors in several file formats but I cant see how you cold read them on this little page Thanks again POBOX119 signing off

  • How to use Photoshop CS6

    Hi Peeps,
    I have been using Photoshop Elements 4.0 but now I have to switch to Photoshop CS6 as there are some printing issues with Elements 4.0.
    I would like to seek for your kind advices how to use Photoshop CS6 as I can't seems to find the answer in support link.
    In Elements 4.0, there is a Pencil mode we can use and set the size but i did not find it in CS6 except the Pen mode.
    As well as in Elements 4.0, i can show grid lines as i need to make the images centralised but i cant find in CS6 also, the option is greyed-out.
    May i seek for the users/experts of Photoshop CS6 to enlighten me?
    Thank you so much.
    Best Regards,
    Kazz

    Hihi Silkrooster,
    Thank you so much for your prompt reply!
    May I still seek further assistance from you? As I simply can't get the pencil line that I wants.
    In Elements 4.0, I just have to simply select Pencil -> Size: 3 px, Mode: Normal Opacity: 100% and I can get the size of the pencil line that I need.
    See attached screenshot below: -
    But in CS6, i tried the combination of 2B pencil -> Size: 3 px, Mode: Normal Opacity: 100%, but it does not work so i go to extend to set Brush Tip Shape. 
    See green box 1: its the pencil line that I want.
    See green box 2: its set to 3px, square pointed, softness: 100% but it's too big and looks faded.
    See green box 3: All is the same except is 2px but at least it looks so much alike to the one i need (dark, black solid line) but it's too thin.
    Can enlighten me how to go about it plssss?
    Thank you so much.
    Best Regards,
    Kazz

  • Can I Use Photoshop on A different computer to the one that I originally installed it on?

    I have purchased a new mac i want to use Photoshop on it. I purcahsed a copy of photoshop from a computer store but cant figure how to swap it onto other machine?

    You are allowed two installations of Photoshop.  On your old computer you want to deactivate PS by opeing PS and selecting "deactivate" from the help menu.  Then just install PS on your new computer.

  • Cannot use Photoshop. Won't run.

    I cannot use Photoshop. When I go to log in, I get a message 400. Says it's unavailable right now. Try later. Check internet connections. My connections are fine and this problem is persisting over weeks.

    Hi,
    I think your problem is caused by photoshop.com is gone and has been for a long time now.
    Please see the following
    http://barbarabrundage.com/2013/09/16/pse-8-9-10-cant-sign-in-error-404/
    Brian

  • I cant download Photoshop CC & Lightroom Package

    Dear Sirs,
    I cant download Photoshop CC+ Lightroom Package.
    Best Regards
    Eddery

    Hi Eddery,
    Welcome to Adobe Forums.
    Please use the below link to download Photoshop CC.
    http://prodesigntools.com/adobe-cc-direct-download-links.html
    Below is the link for Lightroom
    http://prodesigntools.com/lightroom-5-ddl-comparison-vs-lr4.html
    Please make sure to complete the Very Important Instructions section prior to clicking on the download link.
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