I cant view image(s) in email

The company I work for sends over emails with their photo attached - and the image comes over with a ?  - how can I view it?  I checked the settings on mail and it shows that I have checked the box to allow images....anyone?  Thank you!

If it is an attachment you can click on Quick Look to open the picture or document. I use this when  items do not open in the email window.

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