I cant watch NBA game time on my Android tablet. Something has changed l am on Jellybean and have been able to watch it during first round playoffs.

NBA support have only suggested to enable cookies ! well derr? I am using a Samsung Galaxy Note 10.1 with latest Jellybean!

well see if you are running on the latest or also see if it is compatible with the 10.1

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HP 7 G2 not playing videos from NBA Game Time app

Not sure if anyone else had this issue, but the videos in NBA GameTime app does not play on my HP 7 G2.NBA GameTime: https://play.google.com/store/apps/details?id=com.nbadigital.gametimeliteIt basically plays the first second of the video clip & the video frame is stuck - but I can still hear the audio in the background.I have no issues playing the same video from other Android devices (ie my smartphone). Any ideas on how to solve this?

Hey ,
Welcome to the HP forums. I understand you're unable to play video properly on the NBA Game-Time app on your HP 7 G2 tablet. Do you have the same issue streaming video from other apps? If you haven't tried yet, try YouTube or Netflix and let me know if the issue is on all streaming or just this app. These are the steps to take: Reinstall the problem app: Go to Settings > Storage > Apps > Select the app > Uninstall. Once uninstalled go to the Google Play Store app > Select My apps from the menu on the left > Select the All tab > Select the app > Install.
Clear all cache on the tablet: Settings > Storage > Cached Data. You should have the option to erase all the cached data here.
Hard reset: While the tablet is on, press and hold the power button for 8+ seconds to force shut down. Turn the tablet back on and see if that helps.
Factory reset: Make sure you backup any important files or information first. Settings > Backup & reset > Factory data reset. Thanks.

HT4009 Will NBA Game Time Plus Plus be considered a non-replenishable in-app purchase?

I have NBA Game Time Plus added as an in-app purchase to my NBA Game Time app. I restored my iPhone and now I don't have it [Plus] anymore but I don't want to try downloading it and it charges me for it again.

We restored his itouch from his backup numerous times & it kept locking up - it seemed the OS wasn't installing correctly. That is why we had to resort to a complete swipe as a restore. Needless to say, I don't think I should try from his backup again.

I cant seem to download and install the latest iphone software update. I have tried since the release and have been unsuccessful on more than 7 occasions and lost all the data on the process. Anyone have that problem an how do I fix this problem?

I cant seem to download and install the latest iphone software update. I have tried since the release and have been unsuccessful on more than 7 occasions and lost all the data on the process. Anyone have that problem an how do I fix this problem?

Hi
Thanks but I have tried doing the above - when I said 7 times I was modest, its more like 15 times.
And I am referring to the 5.1 software update. I dont have wifi so I guess I will have to try that seeing that my husband also has the same problem - he has also tried downloading several times. It always times out en says that the connection is lost but yet there are always an internet connection and a decent signal once it stopped. Think it said error 32052 or something!
I am disappointed because the update includes inprovement on the battery life - did you guys notice any difference?

HT1349 I rented a movie and have been unable to play. iTunes software just hangs when I try to watch the movie.

i use iTunes on my PC running windows 7. I rented "Get him to the geek" and have been unable to play it fully. iTunes locks up a the task manager show its not responding (iTunes). I have tryed reloading it everything I can think of without success. I'm done now I can't spend all this time and energy to watch a movie. I really don't believe I should have pay for it as well.
Mike Callahan

I have had this identical issue (on an Apple TV3) and was helped by Apple Support who guided me to go to the Settings Menu on the Apple TV and did a RESET. You will need to re connect to your WIFI and your iTunes account (passwords etc).

I have just upgraded to Mavericks and have been using Time Machine on an external disk with Snow Leopard. Can I continue to backup with Time Machine on the same external disk or do I need a new disk since the operating system has changed?

I have just upgraded to Mavericks and have been using Time Machine on an external disk with Snow Leopard. Can I continue to backup with Time Machine on the same external disk or do I need a new disk since the operating system has changed?

Hi there,
I found that Time Machine in Mavericks will sort it all out for you. You shouldn't need to buy another backup drive, unless you have insufficient space left and can't afford to delete whats on there. It should just work fine.

How do I connect to Time Capsule from a Windows 8.1 machine which is on a Windows domain. I have been able to connect from a Windows 7 machine on a Windows domain to a Time Capsule. Airport utility is not displaying the Time Capsule Win8.1 machine

How do I connect to Time Capsule from a Windows 8.1 machine which is on a Windows domain. I have been able to connect from a Windows 7 machine on a Windows domain to a Time Capsule. Airport utility is not displaying the Time Capsule Win8.1 machine.
I have checked that the firmware has been updated to 7.6.4 . Similalrly the Win8.1 machine has been loaded with the update specified in another discussion.

Firstly how are you connecting to the TC.. wireless or ethernet?
Please open a command window and ping it.. ping by name and by IP address.
If ping succeeds at least by IP it should work.
In windows explorer type
\\10.0.1.1 (or whatever the TC ip is.. that is the default).
Having the airport utility for windows loaded can help the process. As it loads bonjour for windows.
7.6.4 firmware on the TC is useless. It works better on 7.6.1
If the ping does not succeed by either name or IP address yet you have internet through the TC, then your network is setup wrongly. You are have firewalls blocking local IP. Take down all the firewalls.

HT1338 I am having trouble installing updates on my mac this is the error code the pops upThe update could not be verified. It may have been corrupted or tampered with during downloading. The update will be downloaded and checked again the next time that

can some one help me? I have been trying to update my MAC and it will not download because this message come up
(The update could not be verified. It may have been corrupted or tampered with during downloading. The update will be downloaded and checked again the next time that Software Update runs.)

For anyone that comes across this. I managed to fix the problem. It had something to do with the date on my computer. Mavericks installer apparently does a date check of some sort and that is where the error is coming from. Open terminal and check the system date. It may be wrong. Another poster in the forums told me how to to check the date and change it. Click here for the link to the explanation. Be careful because the date is in a weird format.

Can't download the latest iTunes. A window pops up... The update could not be verified. It may have been corrupted or tampered with during downloading. The update will be downloaded and checked again the next time that Software Update runs. No iTunes now.

Can't download the latest iTunes. A window pops up... The update could not be verified. It may have been corrupted or tampered with during downloading. The update will be downloaded and checked again the next time that Software Update runs.
Now, iTunes won't launch and can't be updated. Please help.
If I have lost my music collection I will be switching platforms ASAP. It is insane that Apple has updates seemingly every day for their products.

I was in your same situation with 14 downloads and 14 attempts.
You have to make sure that your Mac is booting into 64 bit mode. You can make sure of this by going into System Preferences and scrolling down to 'Software' and making sure that you are booding with 64 bit Kexts.
If not, restart while holding the 6 and 4 keys down until you see the spinning gear wheel and try installng again.
BUT, what I also did was to go into Applications, click on the Lion installer, Get Info, and give yourself custom priviliges to Read And Write.
I did this simultaneously, and I don't know what function did it, but it worked for me, with no further downloads of the installer.
Good luck!

Every time I want to download itunes 11, I keep getting a network error. I have tried changing my location but every time, I get a network error. I have been able to install itunes 10.7 without a problem. How do I fix this?? Help!!

I recently updated my ipod to iOS 7. Now that I have done this, my itunes needs to be itunes 11. I have been able to download itunes 10.7 but now I need an upgrade. Every time I go to update it, I get a "Failed-Network Error" message. I have tried changing my location and networks but I still get the same message. I really need to download itunes 11 inorder for my ipod to work with the itunes. How do I fix this problem?? Help!!!

I had the same problem and tried restarting my computer. It configured windows updates for a while, then iTunes downloaded successfully. Hope this helps!

Hi i don't no if anyone can help me, i have a ipad 1 and have been trying to upgrade it to the latest version and cant find anywhere to do so? on my phone it is in the settings to upgrade, iv been online and looked but cant find any link.

Hi i don't no if anyone can help me, i have a ipad 1 and have been trying to upgrade it to the latest version and cant find anywhere. on my phone it is in the settings to upgrade, iv been online and looked but cant find any link. can someone send me a link or direct me the right way many thanks.

Upgrading the iOS "over-the-air" was introduced with iOS 5. If you are currently running an iOS version < 5.0 you can only update through iTunes. Connect your iPad to your PC or Mac. Open iTunes and click on "Check for updates"

I purchased Adobe Acrobat Professional and have been trying to activate it for some time. I also had this same program on my previous computer. How do I de-activate it from that computer so that I can activate it on my new computer?

I purchased Adobe Acrobat Professional and have been trying to activate it for some time. I also had this same program on my previous computer. How do I de-activate it from that computer so that I can activate it on my new computer?

Hi larrygoynes,
To transfer the license from one pc to another the step you have to follow is to 'Deactivate' the license first from the older machine.
To accomplish this you need to Launch Acrobat, go to the 'Help' menu and select 'Deactivate'
On the new machine you can install Acrobat and then use the serial number to 'Activate' the software and this will complete the license transfer.
You can refer the KB Doc: Activation & Deactivation Help
Regards,
Rave

Every time I go to save something Photoshop says disk is unavailable. I have already tried clearing cookies. It will save to a usb, but I want it saved to my desktop

Every time I go to save something Photoshop says disk is unavailable. I have already tried clearing cookies. It will save to a usb, but I want it saved to my desktop

Check if you have permission to create a file or folder on Desktop and then retry.
Are you able to save it on any other location?
Please elaborate the exact issue and Supply pertinent information for quicker answers:
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc.
~ Arpit

I created an album and have been showing it presentation style, ken burns effects etc. Now every time I try to re-run it it starts from the end, last picture first! Can't seem to be able to reverse it. Any clue anyone?

I created an album and have been showing it presentation style, ken burns effects etc. Now every time I try to re-run it it starts from the end, last picture first! Can't seem to be able to reverse it. Any clue anyone?

First try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home/Library/Caches/com.apple.iPhoto folder (Snow Leopard and Earlier).
or with Lion, Mt. Lion or Mavericks delete the contents the User/Library/Containers/com.apple.iPhoto/
Data/Library/Caches/com.apple.iPhoto folder.
3 - reboot, launch iPhoto, reset iPhoto's preferences and try again.
NOTE: In Lion and Mountain Lion the Home/Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and press the Return key - 10.7: Un-hide the User Library folder.
If you're running Mavericks, 10.9, go to your Home folder and use the View ➙ Show View Options menu to bring the this window:
where you can check the Show Library Folder checkbox.
Next, if necessary, continue with the two fixes below in order as needed:
Fix #1
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - run Option #4 to rebuild the database.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button and select the library you want to add in the selection window..
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the Library ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT

HT204053 I'm Trying to make an in-game purchase and have been prompted to contact iTunes support to complete this transaction.

I'm Trying to make an in-game purchase and have been prompted to contact iTunes support to complete this transaction.

You need to contact support then.
http://www.apple.com/support/itunes/purchases/

I cant watch NBA game time on my Android tablet. Something has changed l am on Jellybean and have been able to watch it during first round playoffs.

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